Absolutely first class service from Jane Canning, very professional, very informative on routes and carriers even considering we were leaving our booking quite late. Jane is an extensive traveller so... See more
Company replied
Shop 110. Westfield Queensgate, Queen Drive, Queen Drive, 5016 Lower Hutt, Wellington, NZ
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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Absolutely first class service from Jane Canning, very professional, very informative on routes and carriers even considering we were leaving our booking quite late. Jane is an extensive traveller so... See more
Company replied
Tracey Shearer from Lower Hutt Flight Centre is an amazing travel agent! She helped us plan the perfect trip, taking care of every detail. Her knowledge and recommendations were spot-on, and she made... See more
Company replied
When we first went into the flight centre it did take some time to be seen The wait time was about 50 minutes It took about 35 minutes for 1 of the staff to acknowledge us and offer for us to boo... See more
Company replied
A highly complicated new client request (and last-minute cancellation of that request) is the last thing a relatively new travel agent with a passion for her job needs. Though that's exactly what... See more
Company replied
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Shop 110. Westfield Queensgate, Queen Drive, Queen Drive, 5016, Lower Hutt, Wellington, New Zealand
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Fast friendly accurate service, tailored to my needs and budget

Reply from Flight Centre New Zealand - Flight Centre Queensgate�
Lisa was so incredibly helpful, explained elements of my plans I hadn’t considered, and was thorough in making sure we could get the best price for my travel needs. Would absolutely recommend working with her specifically to others

Reply from Flight Centre New Zealand - Flight Centre Queensgate�

Reply from Flight Centre New Zealand - Flight Centre Queensgate�

Reply from Flight Centre New Zealand - Flight Centre Queensgate�
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