India from Flight Centre Queenstown was the absolute best travel agent I could've asked for when planning my first-ever holiday's flights. Any questions or concerns I had were answered very fast, and... See more
Company replied
Location
Switch locationShop D-07, 19 Grant Road, 19 Grant Raod, 9300 Frankton, Queenstown, NZ
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See what reviewers are saying
Alice made my experience brilliant. Truly a asset to your business. Didn't try to push me into anything. Alice listen to what I wanted , and acted upon my instructions. Thanks so much for making eve... See more
Company replied
A good travel agency is not only the one that book your flight quickly and cheaply but also the one that’s there when things go wrong and you need help. Today our flight got canceled due to weather,... See more
Company replied
I needed to book some travel for work and was considering the option of making it into a family holiday by taking some extra time off. My travel consultant Jordan Crow was absolutely fantastic - compl... See more
Company replied
Company details
- Travel Agency
- Airline Ticket Agency
- Bus Tour Agency
- Cruise Agency
- Cruise Travel Agency
- Tourist Attraction
About Flight Centre New Zealand - Flight Centre Queenstown
Written by the company
Written by the company
Contact info
Shop D-07, 19 Grant Road, 19 Grant Raod, 9300, Frankton, Queenstown, New Zealand
- 0800 250 132
4.4
Excellent
11 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Flight Centre New Zealand - Flight Centre Queenstown
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂
Service over and above!
I needed to book some travel for work and was considering the option of making it into a family holiday by taking some extra time off. My travel consultant Jordan Crow was absolutely fantastic - completely understood my travel goals, provided great options with alternatives and was so prompt in replying that I even wondered at first whether Flight Centre was using AI travel consultants! I also chopped and changed my goals several times because of family and work requirements and I was never made to feel that I was a bother or being a demanding client. I will definitely try to use Jordan again when I next book personal travel.
April 9, 2026
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Queenstown
Thank you so much for this amazing feedback, We're so glad to hear how the teams personalized service helped make your booking process so enjoyable and effortless 😍
Very prompt, helpful service
Immediate service when I walked in and quickly got itinerary together
February 25, 2026
Reply from Flight Centre New Zealand - Flight Centre Queenstown
We love to see this amazing review for the team, and how they provided you with a quick and high quality service! Thanks so much for sharing!
Reply from Flight Centre New Zealand - Flight Centre Queenstown
Hi, thanks for sharing this wonderful review for the team! We love to hear that their efficient communication made your booking process so seamless 😊
New York tickets
India was awesome right from the start, answering the phone and knowing exactly how to book me on the right flights. She returned her call as she said she would and backed up the call with emails.
One very happy customer here.
February 15, 2026
Reply from Flight Centre New Zealand - Flight Centre Queenstown
Thanks for the great review 😊
Great service & advice
Alice Walmsley at the Queenstown store was really helpful when making our booking. She made good suggestions and talked me through everything clearly.
February 4, 2026
Reply from Flight Centre New Zealand - Flight Centre Queenstown
Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Alice at Queenstown F/C
Alice made my experience brilliant. Truly a asset to your business. Didn't try to push me into anything. Alice listen to what I wanted , and acted upon my instructions. Thanks so much for making everything so easy Alice. Viewers Chrissy Edwards.
January 4, 2026
Reply from Flight Centre New Zealand - Flight Centre Queenstown
We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!
Easy and stress free
India from Flight Centre Queenstown was the absolute best travel agent I could've asked for when planning my first-ever holiday's flights. Any questions or concerns I had were answered very fast, and I always recieved a well-articulated and helpful answer that took all the stress out of planning my holiday. Would highly recommend.
November 15, 2025
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Queenstown
Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Thanks Alice
A good travel agency is not only the one that book your flight quickly and cheaply but also the one that’s there when things go wrong and you need help. Today our flight got canceled due to weather, quick enough our agent emailed us and then called us, after being on the phone with the airline, to explain the option and the next step to take. We’ve been rebooked and thanks to Alice from Queenstown branch we also got our previous seat back which will allow extra room and comfort for us and our little one.
Highly recommended
Many thanks Alice.
August 8, 2025
Unprompted review
Reply from Flight Centre New Zealand - Flight Centre Queenstown
Dear Andrea,
We're happy to hear that Alice could assist when your flight was canceled due to weather. It's great to know the options and next steps were clearly explained, and we appreciate your recommendation. Thank you for your positive feedback!
Good experience
We had used Alice before and found her very good so we went back to her for our latest trip
April 23, 2025
Reply from Flight Centre New Zealand - Flight Centre Queenstown
Dear Elon,
Thank you for your kind words. We're delighted to hear you had a positive experience with Alice. We appreciate your loyalty and hope to see you again soon.
Reply from Flight Centre New Zealand - Flight Centre Queenstown
We're so glad to hear you had a positive experience. We appreciate your kind words about Alice.
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