Flight Centre New Zealand - Flight Centre Rangiora� Reviews 

37
TrustScore 5 out of 5

4.8

Shop 8, 190 High Street, Shop 8, 7400 Rangiora, Rangiora, NZ


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Rated 5 out of 5 stars

We found Flight Centre, Rangiora very welcoming and from sitting down in front of MAKAELA WILLIAMS to discuss options of our travel plans to Australia very easy. Her knowledge and putting us at ease... See more

Company replied

Rated 5 out of 5 stars

Brittany is a great Asset to your team, she made us feel comfortable and listened to. She has a great knowledge of her vocation.

Company replied

Rated 5 out of 5 stars

Lydia from Rangiora Flight centre was friendly helpful, knowledgeable ,nothing was too much trouble being that this is a first cruise .holiday for us she answered my many questions We would recom... See more

Company replied

Rated 5 out of 5 stars

We popped into the Flight centre to see if it was possible to get a direct flight from Christchurch to Cairns and see if we could get a twin holiday, Cairns/Port Douglas. We were warmly greeted by... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Bus Tour Agency
  4. Cruise Agency
  5. Cruise Travel Agency
  6. Tourist Attraction

About Flight Centre New Zealand - Flight Centre Rangiora�

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop 8, 190 High Street, Shop 8, 7400, Rangiora, Rangiora, New Zealand

  • 0800 250 132

4.8

Excellent

TrustScore 5 out of 5

37 reviews

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1-star

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4.8

All reviews

(37)

704 reviews in the last 12 months

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Rated 5 out of 5 stars

Lydia from Rangiora Flight centre was…just awesome

Lydia from Rangiora Flight centre was friendly
helpful, knowledgeable ,nothing was too much trouble being that this is a first cruise .holiday for us she answered my many questions
We would recommend Lydia to anyone who would like her help in organising a holiday stress free

October 7, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Thank you for taking the time to write a lovely review, We are so pleased to hear they've taken such great care of your trip and helped ease the stress of travel 😊

Rated 5 out of 5 stars

Fantastic service!

Brittany was very knowledgeable and helpful with our booking enquiry. She answered any questions we had promptly and explained the steps for booking our tours and the rest of our holiday next year (as our holiday is in 2027).
This is a big trip for us and Brittany has made the process simple and easy.

October 20, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Rangiora�

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Rated 5 out of 5 stars

There was no pressure

We were greeted with a friendly smile from a staff member who made everything so easy from start to finish including transfers and insurance.

July 11, 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Rangiora� logo

Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Rated 5 out of 5 stars

Very friendly and knowledgeable travel agent

From the time we walked in the door and met Lydia Akerman we were impressed with her friendliness, competence and knowledge of what we required for our bookings.
She had personal experience of travelling to, in this case Vietnam and covered everything we needed to know.
She is an asset to Flight Centre.

August 27, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Dear Mark,

We're happy to hear that you were impressed with the service you received. It's great to know that the expertise and knowledge shared were valuable for your travel bookings. Thank you for your positive feedback.

Rated 5 out of 5 stars

Cairns holiday

We popped into the Flight centre to see if it was possible to get a direct flight from Christchurch to Cairns and see if we could get a twin holiday, Cairns/Port Douglas.
We were warmly greeted by Lydia who made our enquiry a reality by booking flights transfers and two centre accommodation. We also reviewed her offer of insurance which was very suitable.
Lydia is skilled at matching our requests to create a package holiday we are very much looking forward to.

July 11, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Dear Stuart,

We're happy to hear that you had a great experience! We appreciate your positive feedback regarding the booking of your Cairns/Port Douglas holiday, including flights and accommodations. It's great to know the insurance offer was suitable and the package met your needs.

Rated 5 out of 5 stars

Thanks Lydia!

Lydia made this whole process so easy!
Excellent communication and zero stress for us. Thanks so much for all your help! We can’t wait for our trip :)

July 9, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Dear Tahlia,

We're happy to hear that the process was easy and stress-free for you! It is wonderful that the communication met your expectations. We appreciate your kind words, and we hope you enjoy your trip!

Rated 5 out of 5 stars

Great service

Great service

June 15, 2025
Flight Centre New Zealand - Flight Centre Rangiora� logo

Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Dear Rodney,

Thank you for taking the time to leave the team at Rangiora a review! We really appreciate it.

Rated 5 out of 5 stars

Lydia was very prompt at providing…

Lydia was very prompt at providing information , the whole experience has been seamless so far. Given we always book our travel ourselves, this has been a refreshing whiolesome experience

June 16, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Dear Leanne,

We're happy to hear that the information provided was prompt and your experience has been seamless. We appreciate you sharing your positive feedback!

Rated 5 out of 5 stars

I have just booked an Aussie get away…

I have just booked an Aussie get away for our family with Lydia Akerman ( Rangiora Branch ) .
I couldn’t recommend her enough 😊 from the moment I reached out to her about a quote - she was so pro active , really helpful and had great advice to offer .When we went into meet her , she was fabulous booking our holiday , nothing was too much of a problem .
I / We will definitely be reaching out to Lydia in the future t ok book our next trip/s.I have also recommended Lydia to my friends that are looking to book trips in the future.
Kind Regards Becky 😊

June 4, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Dear Becky,

We're happy to hear that your family's Aussie getaway booking experience was fabulous. It's great to know that our proactive assistance and helpful advice were valuable. We appreciate your recommendation and look forward to helping with your future trips.

Rated 5 out of 5 stars

I spoke to Makaela on the phone and…

I spoke to Makaela on the phone and explained what we wanted, and she was very efficient in delivering the very same day.

May 30, 2025
Flight Centre New Zealand - Flight Centre Rangiora� logo

Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Dear Monica,

We're happy to hear that you had a positive experience and that we could efficiently meet your needs. Thank you for your feedback!

Rated 5 out of 5 stars

Lydia was very responsive

Lydia was very responsive, plus extremely patient with us as we took nearly 2 weeks to settle on what experience we wanted for our 30 year wedding anniversary. She gave us lots of options and suggestions - and we are very happy with the final outcome. Fiji here we come!

May 19, 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Rangiora� logo

Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Dear Pete and Darsh,

We're happy to hear that we could provide you with lots of options and suggestions. We appreciate your patience as well, and we are so excited for you and your upcoming trip to Fiji!

Rated 5 out of 5 stars

Makaela was so amazing

Makaela was so amazing. Made everything so easy and was so knowledgeable about Raro and quickly found something that would best suit us.

May 19, 2025
Unprompted review
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Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Dear Samantha,

We're so glad to hear about your positive experience. We strive to provide exceptional service and it's wonderful to know that Makaela exceeded your expectations. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Amazing service as always!

I last used Flight Centre NZ in 2023 (Barrington Office, Christchurch) and received the most amazing service from a travel agent. I have just recently used Flight Centre's services again (Rangiora Office), as I am planning a trip to Australia to see a very good friend. My agent Makaela is very lovely and she accommodates to my interests, has patience with me (since I'm liaising between her and my friend), and addresses all of my questions/ concerns.

April 29, 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Rangiora� logo

Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Dear Fiona,

We are delighted to hear about your positive experiences with our travel agents. It's wonderful to know that you received exceptional service from our Barrington Office in Christchurch and that Makaela at our Rangiora Office has been so helpful in planning your trip to Australia. We strive to provide our customers with the best possible service, and it's rewarding to hear that we have met your expectations.

Rated 5 out of 5 stars

Amazing booking experience!

Lydia did an amazing job booking our trip. She was fast, efficient, cheerful and helpful; happy to make tweaks if needed and a pleasure to deal with. Warm and professional!

May 3, 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Rangiora� logo

Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Hi there,

We are so happy to hear that you had a positive experience with Lydia. We strive to provide excellent customer service and it's wonderful to know that Lydia met your expectations. We appreciate your kind words and will share your feedback with her.

Rated 5 out of 5 stars

Exceptional service at Flight Centre

Flight Centre provided an absolutely outstanding booking experience. The agent who assisted us was incredibly quick to respond, remarkably patient as we considered our options, and consistently helpful with insightful advice. Their professionalism was evident throughout the entire process. The level of service we received was so exceptional that we wouldn't hesitate to recommend Flight Centre, even if it meant paying a little extra for the ticket. A truly smooth and stress-free booking experience.

April 12, 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Rangiora� logo

Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Dear Adel,

Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our agent. We strive to provide exceptional service and it is rewarding to know that our efforts have made a difference in your travel planning.

Rated 5 out of 5 stars

Makaela has been excellent to deal…

Makaela has been excellent to deal with. Will definitely use her again in the future.

March 31, 2025
Unprompted review
Flight Centre New Zealand - Flight Centre Rangiora� logo

Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Hi Joanne,

We are thrilled to hear about your positive experience. We appreciate your kind words about Makaela's service.

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