We found Flight Centre, Rangiora very welcoming and from sitting down in front of MAKAELA WILLIAMS to discuss options of our travel plans to Australia very easy. Her knowledge and putting us at ease... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We found Flight Centre, Rangiora very welcoming and from sitting down in front of MAKAELA WILLIAMS to discuss options of our travel plans to Australia very easy. Her knowledge and putting us at ease... See more
Company replied
Brittany is a great Asset to your team, she made us feel comfortable and listened to. She has a great knowledge of her vocation.
Company replied
Lydia from Rangiora Flight centre was friendly helpful, knowledgeable ,nothing was too much trouble being that this is a first cruise .holiday for us she answered my many questions We would recom... See more
Company replied
We popped into the Flight centre to see if it was possible to get a direct flight from Christchurch to Cairns and see if we could get a twin holiday, Cairns/Port Douglas. We were warmly greeted by... See more
Company replied
Written by the company

Shop 8, 190 High Street, Shop 8, 7400, Rangiora, Rangiora, New Zealand
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional service makaela at rangiora flight centre listened to what we wanted
Very impressed with her
Thank you

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
Lydia from Rangiora Flight centre was friendly
helpful, knowledgeable ,nothing was too much trouble being that this is a first cruise .holiday for us she answered my many questions
We would recommend Lydia to anyone who would like her help in organising a holiday stress free

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
Brittany was very knowledgeable and helpful with our booking enquiry. She answered any questions we had promptly and explained the steps for booking our tours and the rest of our holiday next year (as our holiday is in 2027).
This is a big trip for us and Brittany has made the process simple and easy.

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
We were greeted with a friendly smile from a staff member who made everything so easy from start to finish including transfers and insurance.

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
From the time we walked in the door and met Lydia Akerman we were impressed with her friendliness, competence and knowledge of what we required for our bookings.
She had personal experience of travelling to, in this case Vietnam and covered everything we needed to know.
She is an asset to Flight Centre.

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
We popped into the Flight centre to see if it was possible to get a direct flight from Christchurch to Cairns and see if we could get a twin holiday, Cairns/Port Douglas.
We were warmly greeted by Lydia who made our enquiry a reality by booking flights transfers and two centre accommodation. We also reviewed her offer of insurance which was very suitable.
Lydia is skilled at matching our requests to create a package holiday we are very much looking forward to.

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
Lydia made this whole process so easy!
Excellent communication and zero stress for us. Thanks so much for all your help! We can’t wait for our trip :)

Reply from Flight Centre New Zealand - Flight Centre Rangiora�

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
Lydia was very prompt at providing information , the whole experience has been seamless so far. Given we always book our travel ourselves, this has been a refreshing whiolesome experience

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
I have just booked an Aussie get away for our family with Lydia Akerman ( Rangiora Branch ) .
I couldn’t recommend her enough 😊 from the moment I reached out to her about a quote - she was so pro active , really helpful and had great advice to offer .When we went into meet her , she was fabulous booking our holiday , nothing was too much of a problem .
I / We will definitely be reaching out to Lydia in the future t ok book our next trip/s.I have also recommended Lydia to my friends that are looking to book trips in the future.
Kind Regards Becky 😊

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
I spoke to Makaela on the phone and explained what we wanted, and she was very efficient in delivering the very same day.

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
Lydia was very responsive, plus extremely patient with us as we took nearly 2 weeks to settle on what experience we wanted for our 30 year wedding anniversary. She gave us lots of options and suggestions - and we are very happy with the final outcome. Fiji here we come!

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
Makaela was so amazing. Made everything so easy and was so knowledgeable about Raro and quickly found something that would best suit us.

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
I last used Flight Centre NZ in 2023 (Barrington Office, Christchurch) and received the most amazing service from a travel agent. I have just recently used Flight Centre's services again (Rangiora Office), as I am planning a trip to Australia to see a very good friend. My agent Makaela is very lovely and she accommodates to my interests, has patience with me (since I'm liaising between her and my friend), and addresses all of my questions/ concerns.

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
Lydia did an amazing job booking our trip. She was fast, efficient, cheerful and helpful; happy to make tweaks if needed and a pleasure to deal with. Warm and professional!

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
Flight Centre provided an absolutely outstanding booking experience. The agent who assisted us was incredibly quick to respond, remarkably patient as we considered our options, and consistently helpful with insightful advice. Their professionalism was evident throughout the entire process. The level of service we received was so exceptional that we wouldn't hesitate to recommend Flight Centre, even if it meant paying a little extra for the ticket. A truly smooth and stress-free booking experience.

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
Makaela has been excellent to deal with. Will definitely use her again in the future.

Reply from Flight Centre New Zealand - Flight Centre Rangiora�
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.