Flight Centre Australia - Flight Centre Ashgrove Reviews 3

TrustScore 3.5 out of 5

3.5

Shop 21A, 221 Waterworks Road, 4060 ASHGROVE, QLD, AU


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Company details

  1. Travel Agency

About Flight Centre Australia - Flight Centre Ashgrove

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop 21A, 221 Waterworks Road, 4060, ASHGROVE, QLD, Australia

  • (07) 3366 9411

3.5

Average

TrustScore 3.5 out of 5

3 reviews

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Rated 5 out of 5 stars

Superstar Gabbi

Gabbi from Flight Centre Ashgrove is exceptional. We’ve made changes to our itinerary & she’s had so much patience with us.

December 12, 2025
Flight Centre Australia - Flight Centre Ashgrove logo

Reply from Flight Centre Australia - Flight Centre Ashgrove

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Rated 1 out of 5 stars

I would never recommend flight centre…

I would never recommend flight centre to anyone. Agent booked Tokyo to Brisbane via Singapore!!

We have flight from Tokyo to Brisbane - which has a direct flight (unknown to us). However our travel agent booked us through Singapore!!! Double the time and double the cost

Can’t call any number, can’t get in contact to reorganize flights. No one is at home at flight centre!!!

November 28, 2025
Unprompted review
Flight Centre Australia - Flight Centre Ashgrove logo

Reply from Flight Centre Australia - Flight Centre Ashgrove

Hi Shaz, sorry to see you're not happy with your experience. Prior to confirming a booking, each customer is required to check their invoice, confirming their details, names and travel arrangements are all correct before any payment is taken or booking made. We can understand your frustrations, we do work to ensure all information is made clear prior to booking. Thank you for your review.

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