Flight Centre Australia - Flight Centre Bay Central Reviews 13

TrustScore 4.5 out of 5

4.4

Shop 112 Stockland Hervey Bay, 6 Central Avenue, 4655 HERVEY BAY, QLD, AU


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Rated 5 out of 5 stars

The booking, quote and, payment processes were efficient. Jessica was patient with the questions that I had after not travelling for many years and, was speedy with responding to emails. Cannot recomm... See more

Company replied

Rated 4 out of 5 stars

Emily was friendly approachable professional but fun 🤩 Still have to iron out a few details but Really looking forward to our trip

Company replied

Rated 5 out of 5 stars

It is not the company that is doing well, it is Amber, the red hot travel consultant. She excelled in getting me multiple co-ordinated flights in a very short space of time and at very short notice.... See more

Company replied

Rated 4 out of 5 stars

I went in with a purpose and Jess saw my vision and helped make it a reality with very little upset. i am pleased with the outcome and will be using Flight Centre again.

Company replied


Company details

  1. Travel Agency

About Flight Centre Australia - Flight Centre Bay Central

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop 112 Stockland Hervey Bay, 6 Central Avenue, 4655, HERVEY BAY, QLD, Australia

  • (07) 4191 4136

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Travel Agentt unbelievably first rate

Travel Agent unbelievably first rate. Could not have been more helpful, and pleasant to deal with.

March 24, 2026
Flight Centre Australia - Flight Centre Bay Central logo

Reply from Flight Centre Australia - Flight Centre Bay Central

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Highly recommend travel arrangements with Flight Centre Hervey Bay

The booking, quote and, payment processes were efficient. Jessica was patient with the questions that I had after not travelling for many years and, was speedy with responding to emails. Cannot recommend Jessica more highly for making travel arrangements.

March 18, 2026
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Bay Central

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 4 out of 5 stars

Emily was friendly approachable…

Emily was friendly approachable professional but fun 🤩
Still have to iron out a few details but
Really looking forward to our trip

October 22, 2025
Flight Centre Australia - Flight Centre Bay Central logo

Reply from Flight Centre Australia - Flight Centre Bay Central

Hi Leah, thanks for the great review.

Rated 5 out of 5 stars

Amber, amber burning like hot coals.

It is not the company that is doing well, it is Amber, the red hot travel consultant. She excelled in getting me multiple co-ordinated flights in a very short space of time and at very short notice. I have just given her a very complicated assignment involving multiple flights and multiple mode of transportation with not one but three other passengers from different countries. With red hot ambers, I'm sure she'll burn her way through in a blaze of glory. Thanks Amber

June 2, 2025
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Bay Central

We’re so happy to see this glowing feedback for Amber! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us Theresa 😀

Rated 5 out of 5 stars

We received very efficient service by…

We received very efficient service by Britta At Hervey Bay. Answered all our questions

June 19, 2025
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Reply from Flight Centre Australia - Flight Centre Bay Central

We love to see this amazing review for Britta, and how they were efficient and helpful throughout your booking! Thanks for sharing Andrea 🙂

Rated 5 out of 5 stars

Very efficient and courteous

Very efficient and courteous. Em knew her travel info for China

June 8, 2025
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Reply from Flight Centre Australia - Flight Centre Bay Central

We love to see this amazing review for Em, and how she was efficient and knowledgeable throughout your booking! Thanks for sharing Brenda :)

Rated 4 out of 5 stars

I went in with a dream and they made it happen…

I went in with a purpose and Jess saw my vision and helped make it a reality with very little upset. i am pleased with the outcome and will be using Flight Centre again.

April 11, 2025
Flight Centre Australia - Flight Centre Bay Central logo

Reply from Flight Centre Australia - Flight Centre Bay Central

Hi Lisa, we are thrilled to hear that Jess provided exceptional service and made your booking process so easy! Thank you for your fantastic review!

Rated 4 out of 5 stars

Agent was very helpful.

Agent was very helpful.
Most requests for further information were supplied promptly.

February 20, 2025
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Reply from Flight Centre Australia - Flight Centre Bay Central

Thanks so much Kerrie for sharing this amazing feedback for the team! We love hearing this :)

Rated 5 out of 5 stars

Many thanks to Britta for her help in…

Many thanks to Britta for her help in organising two holidays for us! Her service was great, her knowledge first rate and she communicated well and spent time with us helping us feel confident with our packages. Highly recommended. Just can’t wait for our first holiday!

January 17, 2025
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Reply from Flight Centre Australia - Flight Centre Bay Central

We love to see this awesome review for Britta, and how she used her knowledge and communication skills to take such great care of your travels! Thanks for sharing, Dianne :)

Rated 5 out of 5 stars

Jessica Hill deserves a raise! ✨

Jessica Hill at the Hervey Bay store for Flight Centre is BEYOND amazing. She has helped with travel arrangements since 2019/2020 and she continues to be the best resource of information and bookings. She deserves her own Public Holiday. Everything has been seamless.

February 4, 2025
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Reply from Flight Centre Australia - Flight Centre Bay Central

Thanks so much for this amazing review! We love to see how Jessica has gone above & beyond to share their expertise and personalise your trip for you.

Rated 5 out of 5 stars

Thanks Katie for helping me at this…

Thanks Katie for helping me at this time. I would not
have been able to handle the maze that we have to go through to have a great trip (which I believe I am going to have).
Being a carer for 7 years was not easy but thank you for helping me!!!!

February 3, 2025
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Bay Central

Thanks so much for this fantastic feedback, we love to see how Katie has taken such great care of your trip to take the stress of this situation for you!

Rated 5 out of 5 stars

I Would like to thank Luc at Hervey Bay…

I Would like to thank Luc at Hervey Bay Flight Centre for helping organise our trip.
Your customer service was awesome, very professional yet personal also.
Originally I went in to organise a cruise which Luc helped with efficiently. Unfortunately circumstances changed and went weren’t able to proceed. Luc was very understanding of the situation and reassured us that things happen and if he could help at a later stage he was more than happy to do so.
We have since been able to go back to Luc and plan a family trip, which again he helped organise with efficiency and professionalism.
Thank you so much Luc for your patience and friendly manner, you made the process seamless and enjoyable, you are a credit to your company.

January 23, 2025
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Reply from Flight Centre Australia - Flight Centre Bay Central

Hi Olive, thank you so much for this amazing review! We're so glad to hear that Luc was able to provide you with such exceptional service and make your travel planning effortless.

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