With all the cancellations, requests that I made etc. Barbara was amazing. Nothing fazed her and she was always trying to go that one step further.Add friendly to her professional expertise and you ha... See more
Company replied
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With all the cancellations, requests that I made etc. Barbara was amazing. Nothing fazed her and she was always trying to go that one step further.Add friendly to her professional expertise and you ha... See more
Company replied
I met with a travel agent at Buderim Flight Centre Qld - her name was Barbara Schultz - and she was the best travel agent I had ever encountered - not just efficient in the way she handled things... See more
Company replied
I had an absolutely fantastic experience with Barbara at Flight Centre Buderim. From the very beginning, she was attentive, knowledgeable, and genuinely invested in helping me plan the perfect trip.... See more
Company replied
Jack from the Buderim Office dealt with all my requests and interests with professionalism, friendly and prompt service which was such a breath of fresh air. Whilst my travel plans are still ongoing,... See more
Company replied
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Shop 2 72 Burnett Street, 4556, BUDERIM, QLD, Australia
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With all the cancellations, requests that I made etc. Barbara was amazing. Nothing fazed her and she was always trying to go that one step further.Add friendly to her professional expertise and you have the ultimate package.

Reply from Flight Centre Australia - Flight Centre Buderim
I had an absolutely fantastic experience with Barbara at Flight Centre Buderim. From the very beginning, she was attentive, knowledgeable, and genuinely invested in helping me plan the perfect trip.
I wouldn’t hesitate to recommend Barbara to anyone looking to book a holiday. I’ll definitely be returning for my future travel plans! ✈️

Reply from Flight Centre Australia - Flight Centre Buderim

Reply from Flight Centre Australia - Flight Centre Buderim

Reply from Flight Centre Australia - Flight Centre Buderim
I met with a travel agent at Buderim Flight Centre Qld - her name was Barbara Schultz - and she was the best travel agent I had ever encountered - not just efficient in the way she handled things but professional and pleasant too - my wife and I are looking forward to dealing with her in the future for further trips overseas.
Thank you for the opportunity to review her performance.
Stewart James
0400 921 888

Reply from Flight Centre Australia - Flight Centre Buderim
I have booked a cruise and an overseas trip in 2025.
The staff are very professional no job too big and always willing to.
Great customer service , to date.

Reply from Flight Centre Australia - Flight Centre Buderim
I gave all pertinent details up front but was asked the same question three times, had to repeatedly follow up for weeks, and was then basically ghosted. Jack Hickling at the Buderim office -- laughably, the Store Manager -- was the culprit. He also tried to upsell me to tours rather than being up front about the fact that he clearly wasn't wanting to put together a custom itinerary. His pricing was approximately $12,000 per WEEK for two adults and two kids to travel in third world countries like Vietnam and Laos. Haven't heard back in over two months now, after Jack said he would put a quote together. The guy's a joke -- incredibly poor at time management and communication.

Reply from Flight Centre Australia - Flight Centre Buderim

Reply from Flight Centre Australia - Flight Centre Buderim
Jack from the Buderim Office dealt with all my requests and interests with professionalism, friendly and prompt service which was such a breath of fresh air. Whilst my travel plans are still ongoing, I am so glad putting it into his hands to deal with.

Reply from Flight Centre Australia - Flight Centre Buderim
I had to contact Flight Centre Buderim to update and confirm my details for a trip to Tassie. Jack Sims is a legend by sorting everything out for me in less than an hour. He was assigned my agent after a previous agent had moved on. He made me feel comfortable and confident with a perfect outcome. Well done Flight Centre; 5 Stars every time.

Reply from Flight Centre Australia - Flight Centre Buderim
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