Flight Centre Australia - Flight Centre Buderim Reviews 12

The Customer Service Representitive Barbara was absolutely wonderful. She looked at all the options available and considered our specific circumstances to achieve the best outcome for us. She was professional and delightful, made my day,

We just made our bookings with Jack and as usual he made it an easy friendly and efficient experience. We travel often and no longer do our own online bookings it’s far easier using this office and they are available 24 hrs if something goes wrong

With all the cancellations, requests that I made etc. Barbara was amazing. Nothing fazed her and she was always trying to go that one step further.Add friendly to her professional expertise and you have the ultimate package.

I had an absolutely fantastic experience with Barbara at Flight Centre Buderim. From the very beginning, she was attentive, knowledgeable, and genuinely invested in helping me plan the perfect trip.

I wouldn’t hesitate to recommend Barbara to anyone looking to book a holiday. I’ll definitely be returning for my future travel plans! ✈️

Quick efficient and knowledgeable

Amazing service

I met with a travel agent at Buderim Flight Centre Qld - her name was Barbara Schultz - and she was the best travel agent I had ever encountered - not just efficient in the way she handled things but professional and pleasant too - my wife and I are looking forward to dealing with her in the future for further trips overseas.

Thank you for the opportunity to review her performance.

Stewart James
0400 921 888

I have booked a cruise and an overseas trip in 2025.

The staff are very professional no job too big and always willing to.

Great customer service , to date.

I gave all pertinent details up front but was asked the same question three times, had to repeatedly follow up for weeks, and was then basically ghosted. Jack Hickling at the Buderim office -- laughably, the Store Manager -- was the culprit. He also tried to upsell me to tours rather than being up front about the fact that he clearly wasn't wanting to put together a custom itinerary. His pricing was approximately $12,000 per WEEK for two adults and two kids to travel in third world countries like Vietnam and Laos. Haven't heard back in over two months now, after Jack said he would put a quote together. The guy's a joke -- incredibly poor at time management and communication.

Efficient, effective and no fuss.

Jack from the Buderim Office dealt with all my requests and interests with professionalism, friendly and prompt service which was such a breath of fresh air. Whilst my travel plans are still ongoing, I am so glad putting it into his hands to deal with.

I had to contact Flight Centre Buderim to update and confirm my details for a trip to Tassie. Jack Sims is a legend by sorting everything out for me in less than an hour. He was assigned my agent after a previous agent had moved on. He made me feel comfortable and confident with a perfect outcome. Well done Flight Centre; 5 Stars every time.