Flight Centre Australia - Flight Centre Cairns Central Reviews 20

TrustScore 4.5 out of 5

4.6

Shop 122 L01 Cairns Central S/C, 1-21 McLeod Street, 4870 CAIRNS, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Selecting the optimum itinerary to reach my ultimate destination........Avignon in the South of France from Cairns...was possible only when my helpful Flight Centre agent did the research....and pres... See more

Company replied

Rated 5 out of 5 stars

Giulia from Cairns Flight Centre spoke slowly and clearly and was very patient helping me organise multiple asia flights and accommodation. Giulia was very knowledgeable about Singapore and I learn... See more

Company replied

Rated 5 out of 5 stars

Roxy was a legend. Terrific service and the knowledge was fantastic. Will be seeing her again to help with more of our travel plans. Thanks Roxy

Company replied

Rated 5 out of 5 stars

I booked a trip to the US for June, and thought I’d got most things organised, but Marie did such a great job filling in the things I’d missed. She spent lots of time organising and booking the trip,... See more

Company replied


Company details

  1. Travel Agency

About Flight Centre Australia - Flight Centre Cairns Central

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop 122 L01 Cairns Central S/C, 1-21 McLeod Street, 4870, CAIRNS, QLD, Australia

  • (07) 4031 6766

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Nicole was very helpful.

Nicole was very helpful.

April 6, 2026
Flight Centre Australia - Flight Centre Cairns Central logo

Reply from Flight Centre Australia - Flight Centre Cairns Central

We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊

Rated 5 out of 5 stars

Roxy was a legend

Roxy was a legend. Terrific service and the knowledge was fantastic. Will be seeing her again to help with more of our travel plans. Thanks Roxy

March 13, 2026
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Cairns Central

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Rated 5 out of 5 stars

It was a Relief

Mel was professional, friendly, mindful of our wishes and calming.

March 7, 2026
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Reply from Flight Centre Australia - Flight Centre Cairns Central

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 5 out of 5 stars

Melissa Thornton listened to what we…

Melissa Thornton listened to what we wanted and she did a great job. We have booked with Melissa twice and both times we have been extremely satisfied.

February 26, 2026
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Reply from Flight Centre Australia - Flight Centre Cairns Central

Thank you for taking the time to share your great review for the team 😊

Rated 5 out of 5 stars

Efficient at his job focus on details

Efficient at his job focus on details, emails all information with fast professional status. Detailed oriented and polite.

February 10, 2026
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Cairns Central

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Rated 5 out of 5 stars

Fantastic service

January 11, 2026
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Reply from Flight Centre Australia - Flight Centre Cairns Central

Hi there, thank you for taking the time to share your fantastic review for the team😊

Rated 5 out of 5 stars

We had an amazing experience with…

We had an amazing experience with Anthony while booking a months holiday in Ireland. His knowledge and help with our booking was first class.

October 3, 2025
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Reply from Flight Centre Australia - Flight Centre Cairns Central

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing, Carol Henry!

Rated 5 out of 5 stars

Roxy cooper has been my flight center…

Roxy cooper has been my flight center contact for a few times now and has been great! she's on point and I cannot fault her! Easy to talk to, and great personality

September 26, 2025
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Reply from Flight Centre Australia - Flight Centre Cairns Central

Hi Cham, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Rated 5 out of 5 stars

jayden saw my predicament regarding my…

jayden saw my predicament regarding my sole income was on age pension set amount and worked well to secure my booking within my finances available ..i want to happy with the stop overs in melbourne but i am satisfied with his persistence in securing my booking. excellent service jayden thnx

August 17, 2025
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Cairns Central

We love to see this amazing shout out for the team, and how they provided you with such excellent service! Thanks for sharing Rick Taylor 🙂

Rated 5 out of 5 stars

Jodie from Flight centre Cairns is…

Jodie from Flight centre Cairns is amazing so efficient quick and professional absolutely trust her 100%

September 9, 2025
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Reply from Flight Centre Australia - Flight Centre Cairns Central

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, Lisa Murfin 🙂

Rated 5 out of 5 stars

Selecting the optimum itinerary to…

Selecting the optimum itinerary to reach my ultimate destination........Avignon in the South of France from Cairns...was possible only when my helpful Flight Centre agent did the research....and presented me with the options....something I would not have been able to do, even though I am experienced in travelling overseas........ Planes and trains all booked.....with comfortable times to allow for transfers.....simply excellent.
This is the second occasion Giulia has been so helpful after my earlier complex itinerary to fly to Thailand and return with my friend. 2026 will soon be here…. and I will once again book an appointment with Giulia.

July 7, 2025
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Cairns Central

Thanks so much for this fantastic feedback, we’re delighted to hear that you had a fantastic experience with the team! Thanks for sharing Les 😊

Rated 5 out of 5 stars

Friendly & well informed on information…

Friendly & well informed on information during booking my flight's. .

June 1, 2025
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Reply from Flight Centre Australia - Flight Centre Cairns Central

Thanks for the glowing review, James! We’re delighted to hear how they provided you with an outstanding booking experience and has taken such great care of your trip 😊

Rated 5 out of 5 stars

US trip

I booked a trip to the US for June, and thought I’d got most things organised, but Marie did such a great job filling in the things I’d missed. She spent lots of time organising and booking the trip, and I’m so grateful for her help.

April 20, 2025
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Reply from Flight Centre Australia - Flight Centre Cairns Central

We love to see this awesome review for Marie, and how she used her expertise and experience to take such great care of your travels! Thanks for sharing, Michael!

Rated 5 out of 5 stars

Jodie always efficient and helpful

Jodie always efficient and helpful. Makes booking a flight pleasurable. Jodie takes the stress out of organising flights, weight of luggage.
Thank you

April 2, 2025
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Reply from Flight Centre Australia - Flight Centre Cairns Central

We love to see this amazing review for Jodie, and how she made your booking pleasant and stress-free! Thanks for sharing Susan 🙂

Rated 5 out of 5 stars

The staff member helped me with my…

The staff member helped me with my flights and airline.She was so professional and she made me so welcome.

March 21, 2025
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Reply from Flight Centre Australia - Flight Centre Cairns Central

Thanks so much Dorrise, for your fantastic review for the team! We love to hear how they were professional and welcoming throughout your booking :)

Rated 5 out of 5 stars

I arrived at Flight Centre Cairns…

I arrived at Flight Centre Cairns Central at 0930 as my husband and I stood at the door immediately Nicole looked up acknowledged our presence said she was really busy and that we normally take appointments which I was un aware and asked us to take a seat and she worn it be long . As I am a professional I was really impressed by Nicole and her attitude friendly pleasant and an asset to your business Thank you Mary and Wayne Orth

February 26, 2025
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Reply from Flight Centre Australia - Flight Centre Cairns Central

Hi Wayne, thank you so much for this amazing review! We're so glad to hear that Nicole was able to provide you with such exceptional service and make your travel planning effortless.

Rated 5 out of 5 stars

Marie was superb and knowledgeable

Marie was superb and knowledgeable

February 16, 2025
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Reply from Flight Centre Australia - Flight Centre Cairns Central

Hi Navydrew, thank you for leaving such an amazing review about Marie! We really appreciate it.

Rated 5 out of 5 stars

Flight Centre solved my Asia problems

Giulia from Cairns Flight Centre spoke slowly and clearly and was very patient helping me organise multiple asia flights and accommodation.
Giulia was very knowledgeable about Singapore and I learnt a lot about tourist attractions and their locations.
Well done, Flight Centre

January 28, 2025
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Reply from Flight Centre Australia - Flight Centre Cairns Central

Hi Steven, thanks so much for sharing this wonderful review for Giulia! We love to hear how her knowledge made your booking process seamless and easy 😀

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