Flight Centre Australia - Flight Centre Fountain Gate Reviews 12

TrustScore 4.5 out of 5

4.4

Shop 2118, Westfield Fountain Gate, 3805 NARRE WARREN, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Booked our trip with Hannah as we booked our previous trip through her.Hannah is amazing and does such an awesome job.She takes on the excitement of a new experience with you and helps you through a... See more

Company replied

Rated 5 out of 5 stars

My partner and I had never planned an international trip before and figured that going to a travel agent would be a good idea to get an idea of what to do. We walked in (not realising we probably shou... See more

Company replied

Rated 5 out of 5 stars

Clotilde I recently booked to south America through Chelsea Ackerman at flight Centre Fountain Gate I am found the best deals for my trip Chelsea provided top -tier service from start to finish... See more

Company replied

Rated 5 out of 5 stars

Our whole booking experience was great. Chelsea was very helpful and worked with us to get us the best possible outcome. She was able to answer our questions and provide us with options.

Company replied


Company details

  1. Travel Agency

About Flight Centre Australia - Flight Centre Fountain Gate

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop 2118, Westfield Fountain Gate, 3805, NARRE WARREN, VIC, Australia

  • (03) 9705 2533

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Booked our trip with Hannah as we…

Booked our trip with Hannah as we booked our previous trip through her.Hannah is amazing and does such an awesome job.She takes on the excitement of a new experience with you and helps you through all the plans and booking, talking you through all the details. Couldn't recommend Flight centre ,Hannah highly enough. The time taken with all the small details and Hannah's excitement for our holiday for us makes it such an easy and perfect way to plan our holiday.

May 20, 2026
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Reply from Flight Centre Australia - Flight Centre Fountain Gate

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Travel made easy.

My partner and I had never planned an international trip before and figured that going to a travel agent would be a good idea to get an idea of what to do. We walked in (not realising we probably should have made an appointment) but we met Taylah B, who made planning the trip feel effortless and exciting with her insights and lived experience. We left feeling confident that we were on track to have an amazing trip with her help and glad that we walked in when we did.

May 10, 2026
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Reply from Flight Centre Australia - Flight Centre Fountain Gate

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Rated 5 out of 5 stars

Hannah was very patient with all my…

Hannah was very patient with all my questions and changes that I made with my booking
I will be seeing Hanah again with future bookings

April 18, 2026
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Reply from Flight Centre Australia - Flight Centre Fountain Gate

We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂

Rated 5 out of 5 stars

Great experience!

Our whole booking experience was great. Chelsea was very helpful and worked with us to get us the best possible outcome. She was able to answer our questions and provide us with options.

April 11, 2026
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Reply from Flight Centre Australia - Flight Centre Fountain Gate

We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!

Rated 5 out of 5 stars

Friendly and professional

Hannah from fountaingate is amazing. Very knowledgeable and was so patient and professiona, seen as we are new travellers. Thoroughly recommend the ladies at Fountaingate.

March 26, 2026
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Reply from Flight Centre Australia - Flight Centre Fountain Gate

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Clotilde


Clotilde
I recently booked to south America through Chelsea Ackerman at flight Centre Fountain Gate I am found the best deals for my trip
Chelsea provided top -tier service from start to finish
thank you, Chelsea for all your hard work, I highly recommend her anyone looking for an efficient and professional service

January 27, 2026
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Fountain Gate

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Awesome experience

Awesome, friendly service. All questions answered, we were very impressed with the lovely lady who helped us. We will be booking all future trips thru Flight Centrr

March 13, 2026
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Reply from Flight Centre Australia - Flight Centre Fountain Gate

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 5 out of 5 stars

Lost documents

We went to Hong Kong recently and lost our Disneyland entry paperwork. We emailed Hannah who put us onto Nicola. Even though it was after hours, Nicola still sent a copy of the paperwork to us. What a relief. Thanks Nicola and Hannah. You guys are legends.
Phil and Lisa.

February 3, 2026
Unprompted review
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Reply from Flight Centre Australia - Flight Centre Fountain Gate

Thanks for the great review 😊

Rated 5 out of 5 stars

Holiday destinations

We always discuss and book travel with Hue at Fountain Gate.
Hue listens to our needs and always comes up with the best holiday destinations.
She will always be our go to travel agent.

December 27, 2025
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Reply from Flight Centre Australia - Flight Centre Fountain Gate

Thanks for the great review 😊

Rated 5 out of 5 stars

Kirsty was very knowledgeable

Kirsty was very knowledgeable and I feel really comfortable going back with any follow up questions.

March 10, 2025
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Reply from Flight Centre Australia - Flight Centre Fountain Gate

We love to see this awesome review for Kirsty, and how she used her expertise and experience to take such great care of your travels! Thanks for sharing, Karen 🙂

Rated 5 out of 5 stars

Too easy

We had some issues in relation to one of our trips, however Hannah R was great in sorting it out quickly and efficiently. She found us, a great alternative. Very impressed with her as she gets things done.

February 15, 2025
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Reply from Flight Centre Australia - Flight Centre Fountain Gate

Hi Joseph, thanks so much for sharing this amazing review for Hannah! We love to hear how she was efficient and quick throughout your booking 😀

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