Flight Centre Australia - Flight Centre Karingal Hub Reviews 13

Just wanted to again say how wonderful that Billie Kogler is at helping with booking holidays. Her knowledge is extensive and nothing is ever too much trouble for her to assist you with. This is the third holiday we have booked through her and we have been delighted to deal with her each time. She is patient, helpful and very easy to talk to. I couldn't recommend her any more highly what an asset to flight centre she is

Superb customer service

I was absolutely satisfied with Dona, who organised my flight details and bookings. Everything went well and when it was closer to the time to go overseas, I popped in to their office to confirm and I got freaked out when the first lady I saw about my booking told me there was no booking at all. I went to Dona, Dona said the same at the start until she had checked again, and then she found my booking. My heartbeat hit the roof, I was so worried but then laughed in the end about what had happened with my booking due to my names 🤣🤣. My trip to Samoa was all good. But on my way back home, I stopped lay overs in NZ for 6 hours. I would never want to stop for that long, as we all slept on airport seats in Auckland. Some lay down on the floor like myself, and I never felt comfortable. They should have a big room or somewhere for all the transit passengers to have a rest. Above from those issues, everything was fine. Thanks Dona.

Hope from Karingal is amazing, she took care of all our flights when it was getting too stressful to book 12 people on the same flight
She took onboard and made our experience a great & hassle free one

Not giving enough information on things.

We always go to see Brooke as she is amazing and always helpful and organises all our trips

Our travel agent ,Hope, made what seemed to be a complex process in organising all the flights , insurance, etc seem very easy, very helpful and had all the answers .

Our experience with Flight Centre and our Travel Consultant, Billie Kogler, has been excellent. It made the the process of booking flights, cruise, hotels etc easy and stress free. Nothing has been too much trouble for Billie. Her knowledge on travel issues has been excellent. Highly recommend her as your travel Consultant.

The consultant was extremely helpful, nothing was too much trouble. Made recommendations on accommodation, got cheaper airfares by changing dates. All in all a great experience.

Easy, professional, knowledgeable, friendly, met my needs.

everything was explained thoroughly price was a little over than what I expected. Staff member that served me was knowledgeable and pleasant to deal with in regards to my trip to Cairns in November

Very good service with a smile very efficient and clear on what is happening with our booking

Hope at Flight Centre Karingal is always very helpful and knows her stuff. Thanks, again, Hope