Shelley didn't try to sell us a particular holiday but listened to what we wanted then provided us with about 5 diverse brochures of holidays in the region we wanted to go to. After doing our homework... See more
Company replied
Shop 1056 Knox City Shopping Centre, Corner Burwood Highway & Stud Road, 3152 WANTIRNA SOUTH, VIC, AU
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Shelley didn't try to sell us a particular holiday but listened to what we wanted then provided us with about 5 diverse brochures of holidays in the region we wanted to go to. After doing our homework... See more
Company replied
We have used Flight Centre on a number of occasions. So it was a no brainer to use them again, we met Tiff at Knox for the first time and explained what we were looking for. Tiff made some suggestions... See more
Company replied
Although i have preferred to organise all our travels in the past and enjoyed doing it, being helped by the super knowledgeable and efficient Dani was a pleasure and i have to admit it's a lot easier... See more
Company replied
Lovely staff member dealt with but made an error on dates which had me thinking I was paying less on both insurance and flights tickets But overall have been very pleasant to work with
Company replied
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Shop 1056 Knox City Shopping Centre, Corner Burwood Highway & Stud Road, 3152, WANTIRNA SOUTH, VIC, Australia
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Shelley didn't try to sell us a particular holiday but listened to what we wanted then provided us with about 5 diverse brochures of holidays in the region we wanted to go to. After doing our homework we returned and Shelley helped us with the booking making it very easy

Reply from Flight Centre Australia - Flight Centre Knox City
Excellent Customer Service And A Pleasure To Deal With I Highly Recommend To All.

Reply from Flight Centre Australia - Flight Centre Knox City
Lovely staff member dealt with but made an error on dates which had me thinking I was paying less on both insurance and flights tickets
But overall have been very pleasant to work with

Reply from Flight Centre Australia - Flight Centre Knox City
By dealing with Kellie Clarke at Knox FC and not the atrocious online FC.
I can highly recommend Kellie as an excellent travel agent to deal with. Kellie goes above and beyond to deliver to her clientele.

Reply from Flight Centre Australia - Flight Centre Knox City
Kellie at Knox was amazing. So very helpful over flights , cruise and insurance .

Reply from Flight Centre Australia - Flight Centre Knox City
We have used Flight Centre on a number of occasions. So it was a no brainer to use them again, we met Tiff at Knox for the first time and explained what we were looking for. Tiff made some suggestions on cruises based on what we had told her and after talking about river cruising she suggested we look at a full month Mediterranean/ Aegean cruise that was perfect. Tiff made sure that we could get the right suite and that we were comfortable with her suggestions, she made the whole process so easy.

Reply from Flight Centre Australia - Flight Centre Knox City
Although i have preferred to organise all our travels in the past and enjoyed doing it, being helped by the super knowledgeable and efficient Dani was a pleasure and i have to admit it's a lot easier and faster letting the expert do it. I know I would be there for ages trying to find best price etc.. and i probably would, but for once i thought "let the expert do it'. Dani was patient and attentive to what we needed. We spent more than we intended, yes.. But YOLO. Thanks

Reply from Flight Centre Australia - Flight Centre Knox City
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