When I went in and said where I wanted to go, I ushered to another sales person. I was impressed by her knowledge and she listened to me to organise a trip, flights, insurance and transfers to suit... See more
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Lauren Robertson helped us book a Cruise in 2027. We have never been on a cruise and wanted to try the 4 day one to Busselton as a tester. She was very helpful, understanding and informative. This wil... See more
Company replied
Staff very helpful and they did everything to satisfy us
Company replied
NICKY WAS EXTREMLEY PATIET ,FINDING THE BEST DEAL FOR US
Company replied
Company details
About Flight Centre Australia - Flight Centre Mornington
Written by the company
Written by the company
Contact info
80 Main Street, 3931, MORNINGTON, VIC, Australia
- (03) 5976 2966
3.7
Average
10 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Flight Centre Australia - Flight Centre Mornington
Hi,thank you for your wonderful review! We're thrilled to hear that the team made your booking experience smooth, efficient, and enjoyable. We appreciate you sharing your feedback!
Staff very helpful and they did…
Staff very helpful and they did everything to satisfy us
June 24, 2026
Reply from Flight Centre Australia - Flight Centre Mornington
We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊
I would never use Steph from Mornington…
I would never use Steph from Mornington again. Numerous errors in our travel plans and unhelpful when she didn’t know answers from my questions. Very disappointed as it was booked 9 months ahead and we had to change dates the week before to accommodate her mistake
June 10, 2026
Unprompted review
Reply from Flight Centre Australia - Flight Centre Mornington
Hi Paula, we're sorry to hear about your experience. This is not the level of service we aim to provide. Your feedback is invaluable and will be shared within our team to help us improve and ensure a smoother, more seamless experience for all our travellers moving forward. We appreciate you taking the time to let us know.
Book directly.
The hotel that was booked by flight centre. $ 600. For 2 nights. The hotel did not charge their account. I had to pay on arrival. $200. Flight centre over charged by $400. They refused to refund the $600. Only my $200. Terrible customer service.
February 24, 2026
Unprompted review
Reply from Flight Centre Australia - Flight Centre Mornington
Sorry to hear of your experience Kerry. We recommend you reach out to our customer relations team who can investigate this further for you. You can contact them via this webform, will create a case number for your query, and upon completion you will be emailed with your confirmation; http://travl.to/62047QSCCW
Holiday booked in no time.
My TA Lauren was obliging and prompt with any queries I had.
March 13, 2026
Reply from Flight Centre Australia - Flight Centre Mornington
Thanks for the great review Cherrol.
Excellent ServiceWhen I went in and said where I wanted…
When I went in and said where I wanted to go, I ushered to another sales person.
I was impressed by her knowledge and she listened to me to organise a trip, flights, insurance and transfers to suit our needs.
I paid the deposit that night
February 19, 2026
Reply from Flight Centre Australia - Flight Centre Mornington
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍
NICKY WAS EXTREMLEY PATIET ,FINDING THE…
NICKY WAS EXTREMLEY PATIET ,FINDING THE BEST DEAL FOR US
January 15, 2026
Reply from Flight Centre Australia - Flight Centre Mornington
We love to see this glowing review for the team, and how they not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback 😍
Lauren Robertson helped us book a…
Lauren Robertson helped us book a Cruise in 2027. We have never been on a cruise and wanted to try the 4 day one to Busselton as a tester. She was very helpful, understanding and informative. This will hopefully be one of many.
November 30, 2025
Reply from Flight Centre Australia - Flight Centre Mornington
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍
Reply from Flight Centre Australia - Flight Centre Mornington
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, Theodora LOIZOU 🙂
Reply from Flight Centre Australia - Flight Centre Mornington
We love to see this amazing review for Lauren, and how she was professional and quick throughout your booking! Thanks for sharing Cheryl :)
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