Flight Centre Australia - Flight Centre Plenty Valley Reviews 8

TrustScore 4.5 out of 5

4.3

Shop 63 Westfield Plenty Valley S/C, 415 McDonalds Road, 3752 MILL PARK, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Having not been in a travel agency for many years due to being able to do so many bookings online, this was a fabulous experience of which stems from our consultant Tayla We decided to make a b... See more

Company replied

Rated 5 out of 5 stars

Customer service was very professional. They knew exactly what we needed so I did nit gave to be there for to lkng

Company replied

Rated 5 out of 5 stars

Very informative and experienced. Nick took the time to check to see if we had the best possible deal and provided valuable feedback regarding our destination. Left us more excited visiting a destin... See more

Company replied

Rated 5 out of 5 stars

Our travel agent Nick Agosta! Very professional makes things easy has lots of experience

Company replied


Company details

  1. Travel Agency

About Flight Centre Australia - Flight Centre Plenty Valley

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop 63 Westfield Plenty Valley S/C, 415 McDonalds Road, 3752, MILL PARK, VIC, Australia

  • (03) 9437 8233

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
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Rated 5 out of 5 stars

Excellent service from Nicholas in…

Excellent service from Nicholas in Plenty Valley...

November 21, 2025
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Reply from Flight Centre Australia - Flight Centre Plenty Valley

Thanks for the fantastic shout out for the team! We're so pleased to see how they helped make your booking process smooth and easy. Thanks for sharing 🙂

Rated 5 out of 5 stars

Jodie is so helpful and easy to get…

Jodie is so helpful and easy to get along with

November 12, 2025
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Reply from Flight Centre Australia - Flight Centre Plenty Valley

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Rated 5 out of 5 stars

Friendly

Friendly, excellent Customer Service.

September 19, 2025
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Reply from Flight Centre Australia - Flight Centre Plenty Valley

Hi gina condemi, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 5 out of 5 stars

Kym always gets straight back to us

Kym always gets straight back to us. Always has the time for us. She works so hard to get the best price. Always spends time not a rush

June 27, 2025
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Reply from Flight Centre Australia - Flight Centre Plenty Valley

Thanks so much for this amazing review! We love to see how Kym has gone above & beyond to share their expertise and personalise your trip for you.

Rated 5 out of 5 stars

Very informative and experienced.

Very informative and experienced.
Nick took the time to check to see if we had the best possible deal and provided valuable feedback regarding our destination. Left us more excited visiting a destination we have never experienced before.

June 23, 2025
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Reply from Flight Centre Australia - Flight Centre Plenty Valley

Hi Matt, thanks so much for sharing this wonderful review for Nick! We love to hear how his informative and experienced manner made your booking process seamless and enjoyable 😀

Rated 5 out of 5 stars

Customer service was very professional

Customer service was very professional. They knew exactly what we needed so I did nit gave to be there for to lkng

February 23, 2025
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Reply from Flight Centre Australia - Flight Centre Plenty Valley

We love to see this great review for the team, and how there customer service made your booking professional and easy! Thanks so much for sharing, Cathy :)

Rated 5 out of 5 stars

Our travel agent Nick Agosta!

Our travel agent Nick Agosta!
Very professional makes things easy has lots of experience

February 20, 2025
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Reply from Flight Centre Australia - Flight Centre Plenty Valley

We love to see this great review for Nick, and how he was professional throughout your booking! Thanks so much for sharing, Denise!

Rated 5 out of 5 stars

Agency vs Booking Online

Having not been in a travel agency for many years due to being able to do so many bookings online, this was a fabulous experience of which stems from our consultant Tayla
We decided to make a booking with Tayla for a family members wedding in Mexico Sept 2025
Family staying at 2 venues for the 2 weeks, however I wanted to visit Acopuco of which required internal flights
The Agency closes at 4.00pm on a Sunday, and we had been there since 2.30pm
Tayla identified what type of travellers we were, together with what was important for our upcoming adventure. Of course price was an important factor, however destinations, accomodation, location, flexibility were also high on the agenda
At 5.30pm we had our trip booked, paid together with items we never thought of having on our itinery of which includes a couple of nights in LA doing a couple of bucket list items, we didn't even know was on our list
Spending the time with someone who has the knowledge, experience, and contacts can actually save you a lot of time and money. I am glad to say that I know have my own Travel Agent.
Thanks Tayla

February 4, 2025
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Reply from Flight Centre Australia - Flight Centre Plenty Valley

We love to see this fabulous review for Tayla, and how she provided you with a quick and high-quality service! Thanks so much for sharing, Tracey

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