I was so impressed with the travel agent, patient courteous and fully understanding. Nothing was a trouble, so happy to assist, by exploring our options, the best deals so overwhelmed to actually s... See more
Company replied
Location
Switch locationShop 31 Southgate Shopping Centre, Corner Port Hacking Road & Princes Highway, 2224 SYLVANIA, NSW, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I feel I must add another review for the service I continue to receive from Flight Centre Southgate. To give real service you must offer something which cannot be bought or measured with money and th... See more
Company replied
Julia was amazing, she went above and beyond. I even booked another holiday while I was there as it was just all so easy. It took hours to sort the complex itinaries, and I even went and had some lu... See more
Company replied
The Consultant that I dealt with ( Jane Prosser). This lady was amazing. So efficient, listened to what the customer wanted, not pushy, lovely personality, most helpful in all aspects. just like... See more
Company replied
Company details
About Flight Centre Australia - Flight Centre Southgate
Written by the company
Written by the company
Contact info
Shop 31 Southgate Shopping Centre, Corner Port Hacking Road & Princes Highway, 2224, SYLVANIA, NSW, Australia
- (02) 9522 4606
4.3
Excellent
8 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exploring Australia by train and sea.…
I was so impressed with the travel agent, patient courteous and fully understanding.
Nothing was a trouble, so happy to assist, by exploring our options, the best deals so overwhelmed to actually speak to a person and not a robot.
December 17, 2025
Reply from Flight Centre Australia - Flight Centre Southgate
We love to see this glowing review for the team, and how they not only secured you a great deal, but also made your booking process so seamless. Thank you so much for taking the time to share this fantastic feedback 😍
Great staff
I feel I must add another review for the service I continue to receive from Flight Centre Southgate. To give real service you must offer something which cannot be bought or measured with money and that’s exactly what Jane and the Staff at Flight Centre Sylvania do.
They consistently deliver exceptional customer service with a positive attitude and I have happily dealt with them for over 15 years now.
December 15, 2025
Unprompted review
Reply from Flight Centre Australia - Flight Centre Southgate
Thanks for the great review 😊
Julia was Amazing
Julia was amazing, she went above and beyond. I even booked another holiday while I was there as it was just all so easy. It took hours to sort the complex itinaries, and I even went and had some lunch for a break, but in the end we got there. All is sorted for myself and my son who has complex needs to have the time of our lives. Thank you Julia at Sylvania.
December 12, 2025
Reply from Flight Centre Australia - Flight Centre Southgate
Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!
Great Travel agent
Meghan was incredible when we booked our first European family holiday. Really appreciated her advice and great hotel picks!
November 26, 2024
Unprompted review
Reply from Flight Centre Australia - Flight Centre Southgate
Thank you for taking the time to share your great review for the team 😊
Flightcentre Sylvania (Southgate) is…
Flightcentre Sylvania (Southgate) is the best place to go for your travel arrangements. They listen to our needs and take care of our travel bookings . Highly recommended.
November 15, 2025
Reply from Flight Centre Australia - Flight Centre Southgate
Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
The Consultant that I dealt with (…
The Consultant that I dealt with ( Jane Prosser). This lady was amazing. So efficient, listened to what the customer wanted, not pushy, lovely personality, most helpful in all aspects. just like your Ronan McNeary at Sydney Airport. A pleasure to deal with. MM
July 16, 2025
Unprompted review
Reply from Flight Centre Australia - Flight Centre Southgate
Thanks so much for this amazing review! We love to see how Jane has gone above & beyond to share their expertise and personalise your trip for you.
Our FC rep
Our FC rep, Meghan has been terrific we have booked through her on a number of occasions.
June 4, 2025
Reply from Flight Centre Australia - Flight Centre Southgate
Hi Wayne, thank you for leaving such a terrific review about Meghan! We love to hear it 😊
Excellent service
Zoe is always helpful and you can be confident your trip will be flawless
February 2, 2025
Reply from Flight Centre Australia - Flight Centre Southgate
We love to see this amazing review for Zoe, and how she made your booking flawless and easy! Thanks for sharing Susan :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.