Flight Centre Australia - Flight Centre Toormina Reviews 8

TrustScore 4.5 out of 5

4.3

Shop SP008 Toormina Gardens, 5 Toormina Road, 2452 TOORMINA, NSW, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I usually book flights by myself but booked flights through Dubai with Lugo from Toormina Flight Centre the day before the war in the Gulf broke out. This made everything about our trip uncertain. H... See more

Company replied

Rated 5 out of 5 stars

Great service from Jess P at flight center, Toormina NSW. I was specific with dates and places for our family trip and Jess was able to lock it in very quickly so we didn't miss out on the best flight... See more

Company replied

Rated 5 out of 5 stars

had 2 great experiences getting holiday flights arranged with Renae Fisher, not easy bookings they were quite involved and Renae found me great flights and connections. Would highly recommend her an... See more

Company replied

Rated 5 out of 5 stars

I’d been trying to organise a Qld holiday/family catch up over 2 locations for hubby & myself, for a while ~ from home in NSW ~ when I phoned Renae Fisher yesterday at Toormina FC (who’d worked on our... See more

Company replied


Company details

  1. Travel Agency

About Flight Centre Australia - Flight Centre Toormina

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop SP008 Toormina Gardens, 5 Toormina Road, 2452, TOORMINA, NSW, Australia

  • (02) 6658 6400

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lugo is the best!

I usually book flights by myself but booked flights through Dubai with Lugo from Toormina Flight Centre the day before the war in the Gulf broke out. This made everything about our trip uncertain. However, Lugo was very reassuring and worked very hard for us, looking at all the various policies and options available to us, to provide more certainty by re-routing us for no extra cost. It is an unusual and challenging situation with the Dubai Airport closed for days and the number of flights limited and cancelled, while the price of alternative flights keep going up due to the oil crisis. Lugo is charming, hard working and effective. We couldn't have hoped for better.

March 20, 2026
Unprompted review
Flight Centre Australia - Flight Centre Toormina logo

Reply from Flight Centre Australia - Flight Centre Toormina

Thanks for the great review 😊

Rated 5 out of 5 stars

Great service from Jess P.

Great service from Jess P at flight center, Toormina NSW. I was specific with dates and places for our family trip and Jess was able to lock it in very quickly so we didn't miss out on the best flight and accommodation prices. As I hadn't travelled in a while, Jess had answers for all of my "dumb" questions - and was very understanding. Highly recommend Jess and I will be booking with her again.

March 2, 2026
Unprompted review
Flight Centre Australia - Flight Centre Toormina logo

Reply from Flight Centre Australia - Flight Centre Toormina

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Renae Fisher is great at what she does.

had 2 great experiences getting holiday flights arranged with Renae Fisher, not easy bookings they were quite involved and Renae found me great flights and connections. Would highly recommend her and will get her to arrange for me again.

January 7, 2026
Unprompted review
Flight Centre Australia - Flight Centre Toormina logo

Reply from Flight Centre Australia - Flight Centre Toormina

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Ease with booking

Jess at Toormina NSW flight centre was very knowledgeable and patient. She was professional and provided me with good information and booked my return flights from Sydney to New Zealand today.

January 9, 2026
Unprompted review
Flight Centre Australia - Flight Centre Toormina logo

Reply from Flight Centre Australia - Flight Centre Toormina

We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍

Rated 5 out of 5 stars

Great Experience

Jess from Toormina was great when booking our short notice trip to Hawaii. She is very knowledgeable, professional and friendly. Listening to what we wanted and made great suggestions. Would totally recommend her

November 5, 2025
Unprompted review
Flight Centre Australia - Flight Centre Toormina logo

Reply from Flight Centre Australia - Flight Centre Toormina

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Quick and Easy

Quick and Easy

October 12, 2025
Flight Centre Australia - Flight Centre Toormina logo

Reply from Flight Centre Australia - Flight Centre Toormina

Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍

Rated 5 out of 5 stars

Outstanding Travel Agent~Renae Fisher Toormina FC

I’d been trying to organise a Qld holiday/family catch up over 2 locations for hubby & myself, for a while ~ from home in NSW ~ when I phoned Renae Fisher yesterday at Toormina FC (who’d worked on our WA/Indian Pacific trip previously). Honestly, should’ve just called Renae first, we discussed the details, locales (GC & Cairns); motel & mobility requirements and more.. Renae pulled it all together in a few hours! She has a terrific grasp of the travelers needs, wants & expectations, offers great ideas, does what she says she’ll do.. I totally recommend Renae & the FC team at Toormina for a truly seamless travel experience.

August 12, 2025
Unprompted review
Flight Centre Australia - Flight Centre Toormina logo

Reply from Flight Centre Australia - Flight Centre Toormina

Hi Ricci, thanks so much for sharing this terrific review for Renae! We love to hear how she made each booking super efficient and seamless 😀

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look