Staff were extremely helpful and friendly to myself and each other (when my agent was having difficulties with the system, another came over and fixed the issue). They were able to find better flights... See more
Company replied
Shop 242 Stockland Townsville, Corner Ross River Road & Nathan Street, 4814 AITKENVALE, QLD, AU
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Staff were extremely helpful and friendly to myself and each other (when my agent was having difficulties with the system, another came over and fixed the issue). They were able to find better flights... See more
Company replied
We had a disappointing experience at a Flight Centre office but as we had good prior experiences we decided to give the Stockland office a go. The staff member at that store completely restored our fa... See more
Company replied
Flight centre Stocklands have always been approachable through the good and now due to an injury... Not so good I cannot not travel on a trip to Indonesia.But Maddie and Ash, helped refund as much as... See more
Company replied
Arranged our flights and insurance and was so easy and happy to be able to get the best cover that we needed
Company replied
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Shop 242 Stockland Townsville, Corner Ross River Road & Nathan Street, 4814, AITKENVALE, QLD, Australia
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Staff were extremely helpful and friendly to myself and each other (when my agent was having difficulties with the system, another came over and fixed the issue). They were able to find better flights for me that were not available online too!

Reply from Flight Centre Australia - Flight Centre Townsville

Reply from Flight Centre Australia - Flight Centre Townsville
Arranged our flights and insurance and was so easy and happy to be able to get the best cover that we needed

Reply from Flight Centre Australia - Flight Centre Townsville
Flight centre Stocklands have always been approachable through the good and now due to an injury... Not so good I cannot not travel on a trip to Indonesia.But Maddie and Ash, helped refund as much as I was entitled to... Many thanks.

Reply from Flight Centre Australia - Flight Centre Townsville
We had a disappointing experience at a Flight Centre office but as we had good prior experiences we decided to give the Stockland office a go. The staff member at that store completely restored our faith in Flight Centre, she was friendly and very efficient. Flight Centre also responded to our report of our disappointing experience with speed and efficiency. I feel in the age of online, AI etc large companies should do everything they can to retain exceptional staff and either retrain or help staff that might have problems.

Reply from Flight Centre Australia - Flight Centre Townsville
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