Staff were extremely helpful and friendly to myself and each other (when my agent was having difficulties with the system, another came over and fixed the issue). They were able to find better flights... See more
Company replied
Location
Switch locationShop 242 Stockland Townsville, Corner Ross River Road & Nathan Street, 4814 AITKENVALE, QLD, AU
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See what reviewers are saying
We had a disappointing experience at a Flight Centre office but as we had good prior experiences we decided to give the Stockland office a go. The staff member at that store completely restored our fa... See more
Company replied
Flight centre Stocklands have always been approachable through the good and now due to an injury... Not so good I cannot not travel on a trip to Indonesia.But Maddie and Ash, helped refund as much as... See more
Company replied
Arranged our flights and insurance and was so easy and happy to be able to get the best cover that we needed
Company replied
Company details
About Flight Centre Australia - Flight Centre Townsville
Written by the company
Written by the company
Contact info
Shop 242 Stockland Townsville, Corner Ross River Road & Nathan Street, 4814, AITKENVALE, QLD, Australia
- (07) 4755 2388
4.1
Great
5 reviews
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Found flights that weren't available online
Staff were extremely helpful and friendly to myself and each other (when my agent was having difficulties with the system, another came over and fixed the issue). They were able to find better flights for me that were not available online too!
February 17, 2026
Reply from Flight Centre Australia - Flight Centre Townsville
Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊
Reply from Flight Centre Australia - Flight Centre Townsville
Hi Jill, thank you for leaving such an amazing review about the team! We love to hear it 😊
Arranged our flights and insurance and…
Arranged our flights and insurance and was so easy and happy to be able to get the best cover that we needed
June 14, 2025
Reply from Flight Centre Australia - Flight Centre Townsville
Thanks so much for this glowing review Naomi! We love to see how the team has taken such great care of your booking for you.
Fantastic flight centre
Flight centre Stocklands have always been approachable through the good and now due to an injury... Not so good I cannot not travel on a trip to Indonesia.But Maddie and Ash, helped refund as much as I was entitled to... Many thanks.
May 1, 2025
Unprompted review
Reply from Flight Centre Australia - Flight Centre Townsville
We love to see this fantastic review for Maddie and Ash, and how they were approachable and professional throughout your booking! Thanks for sharing Phil 😀
Faith Restored…
We had a disappointing experience at a Flight Centre office but as we had good prior experiences we decided to give the Stockland office a go. The staff member at that store completely restored our faith in Flight Centre, she was friendly and very efficient. Flight Centre also responded to our report of our disappointing experience with speed and efficiency. I feel in the age of online, AI etc large companies should do everything they can to retain exceptional staff and either retrain or help staff that might have problems.
March 10, 2025
Reply from Flight Centre Australia - Flight Centre Townsville
We’re thrilled to see this glowing review for the team! It’s great to hear that they secured a fantastic deal for you and made the booking process so effortless. Thank you for sharing this wonderful feedback Thomas 😊
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