Flight Centre Australia - Flight Centre VIC City Reviews 5

TrustScore 4 out of 5

4.1

Shop 10A Telstra Building, 56 Lonsdale Street, 3000 MELBOURNE, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I wanted a return trip to London a couple of weeks after the war in the middle east had broken out. It was for a funeral so I desperately wanted to find a way back. Flights were extremely limited and... See more

Company replied

Rated 5 out of 5 stars

Lauren was so skilled doing all the complex routing you need to do these days. Super helpful and a pleasure to deal with. Highly recommend.

Company replied

Rated 5 out of 5 stars

We recently booked our upcoming European trip with Francois Lockwood of Flight Centre Melbourne City. As always, Francois was very efficient and knowledgeable and we were very happy with our flights... See more

Company replied

Rated 5 out of 5 stars

Francois was friendly, helpful and showed me all the time necessary to book my trips.

Company replied


Company details

  1. Travel Agency

About Flight Centre Australia - Flight Centre VIC City

Written by the company

Flight Centre - Your centre for travel. | Flights, hotels, cruise, tours & more. At Flight Centre we know all there is to know about travel. From airfares and cruises to amazing holiday deals. View Deals

Written by the company


Contact info

  • Shop 10A Telstra Building, 56 Lonsdale Street, 3000, MELBOURNE, VIC, Australia

  • (03) 9662 1044

4.1

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

Skilled and knowledgeable

Lauren was so skilled doing all the complex routing you need to do these days. Super helpful and a pleasure to deal with. Highly recommend.

April 16, 2026
Unprompted review
Flight Centre Australia - Flight Centre VIC City logo

Reply from Flight Centre Australia - Flight Centre VIC City

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Exceptional support from my travel Consultant at a difficult time

I wanted a return trip to London a couple of weeks after the war in the middle east had broken out. It was for a funeral so I desperately wanted to find a way back. Flights were extremely limited and expensive and it was hard to get anything not going through the middle east. Tyler, my travel consultant went out of his way to help spending long times looking at options and giving me lots of phone call updates. He did manage to secure me a flight that ended up going very smoothly. If I had tried to do this myself, I would have had to give up thinking there were no avilable flights.

March 16, 2026
Unprompted review
Flight Centre Australia - Flight Centre VIC City logo

Reply from Flight Centre Australia - Flight Centre VIC City

Thank you for this amazing review, We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!

Rated 5 out of 5 stars

Brilliant Service - Lauren from Lonsdale Street

We decided to book our honeymoon to Europe through Flight Centre to make the whole process easier and smoother, and we are so glad we did. Lauren from the Lonsdale Street Flight Centre has been an absolute gem. Her communication was incredibly quick, she organised everything so efficiently, and she gave us some fantastic options that really suited what we were looking for. From the minute we walked in, she was so easy to chat with and made the entire planning process feel exciting and stress-free. Nothing was ever too much trouble, and her attention to detail gave us complete confidence that everything was taken care of. We couldn’t recommend Lauren and the team more highly and are so grateful for all her help in planning such a special trip.

December 19, 2025
Unprompted review
Flight Centre Australia - Flight Centre VIC City logo

Reply from Flight Centre Australia - Flight Centre VIC City

Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!

Rated 5 out of 5 stars

Francois was most helpful

Francois was friendly, helpful and showed me all the time necessary to book my trips.

November 8, 2025
Flight Centre Australia - Flight Centre VIC City logo

Reply from Flight Centre Australia - Flight Centre VIC City

Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊

Rated 5 out of 5 stars

Very helpful and efficient

We recently booked our upcoming European trip with Francois Lockwood of Flight Centre Melbourne City.
As always, Francois was very efficient and knowledgeable and we were very happy with our flights.

February 21, 2025
Flight Centre Australia - Flight Centre VIC City logo

Reply from Flight Centre Australia - Flight Centre VIC City

We love to see this amazing review for Francois, and how she was efficient and knowledgeable! Thanks so much for sharing, Michael :)

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