Shop 10 Lower ground Floor, Wollongong Central, 2500 WOLLONGONG, NSW, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Written by the company
Written by the company
Shop 10 Lower ground Floor, Wollongong Central, 2500, WOLLONGONG, NSW, Australia
3.6
3 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We were able to see someone straight away, and she was very helpful and made everything easy for us.
Reply from Flight Centre Australia - Flight Centre Wollongong
Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍
Absolute worst service I have ever experienced. I lost over $8000 worth of holidays to these vultures who done nothing but looked after themselves.
I advise absolutely everybody to take my word and never use flight Centre they have caused more stress pain and heartache then I can start to describe
Beware and do not use them under any circumstances
Reply from Flight Centre Australia - Flight Centre Wollongong
Hi Ryan sorry to hear about your experience. Your feedback is invaluable to us and will help us improve moving forward, ensuring that we can provide a seamless experience for every traveller. If you'd like to provide any further feedback on your experience, please feel free to reach out to us via; social.engagement@flightcentre.com
Carlie Hayward is a great consultant and provided great assistance with our bookings
Reply from Flight Centre Australia - Flight Centre Wollongong
We love to see this great review for Carlie, and how she provided you with a great service! Thanks for sharing Kevin 🙂
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
