Absolutely awful!!! Avoid at all costs! They seem to be a helpful company at the start. Then no communication whatsoever. Only when months later did I manage to log into their portal did I see a... See more
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See what reviewers are saying
I was very pleased with Flight Help from the moment I arrived at the airport. Despite a four-hour delay, a kind and attentive lady was very proactive in helping us secure our compensation. The process... See more
Although it took time to settle the case, the Flight Help team and persons responsible for solving the case and migrating it to online platform was more than professional. Quick and competent. Only... See more
Honestly i was sceptical about this site at first but i decided to give them a chance. I did not make a mistake definetely, i receive payment email that is confirmed and they did their job very good... See more
Company details
About FlightHelp
Written by the company
FlightHelp wants to help you get the compensation you deserve! No matter how much you paid for your ticket, you can claim up to $600 per passenger, or even more in select regions!
If your flight is delayed for over 3hours or cancelled - Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!
Even if you were re-booked on another flight, you may still claim compensation.
Even if your lost luggage was recovered, you may receive compensation of $100, $200 or more, for necessary items you purchased or for damages. What is your case worth? We will find out, at $0 up front cost to you. You pay only when we win for you.
The EU has an extremely comprehensive regulation called EU261 that is designed to hold airlines financially responsible when passengers experience unpleasant or unfair travel experiences. No matter if you are a European traveler or you are just visiting the EU, all passengers departing from a European airport are covered by this regulation.International Air Passenger Rights. Over 130 countries have adopted a multilateral treaty called The Montreal Convention. While this treaty is not nearly as comprehensive as EU261 or ANAC400 laws, The Montreal Convention was designed to establish airline liability for certain scenarios pertaining to flight interruptions and baggage issues.The FlightHelp Promise
What is the FlightHelp $0 Promise? This is our pledge to you that:
It doesn’t matter what your ticket cost. Even if it was close to $0, you may be entitled to the maximum that applicable laws provide and we will fight for you.
We will charge you $0 up front. If we win nothing, you pay nothing. We only charge a modest fee if we win you a settlement. With FlightHelp, you have $0 to lose!
If your flight is delayed for over 3hours or cancelled - Regardless of whether your ticket cost $1 or $1000, you are entitled to what the law provides. This could be $500, $1000 or more!
Even if you were re-booked on another flight, you may still claim compensation.
Even if your lost luggage was recovered, you may receive compensation of $100, $200 or more, for necessary items you purchased or for damages. What is your case worth? We will find out, at $0 up front cost to you. You pay only when we win for you.
The EU has an extremely comprehensive regulation called EU261 that is designed to hold airlines financially responsible when passengers experience unpleasant or unfair travel experiences. No matter if you are a European traveler or you are just visiting the EU, all passengers departing from a European airport are covered by this regulation.International Air Passenger Rights. Over 130 countries have adopted a multilateral treaty called The Montreal Convention. While this treaty is not nearly as comprehensive as EU261 or ANAC400 laws, The Montreal Convention was designed to establish airline liability for certain scenarios pertaining to flight interruptions and baggage issues.The FlightHelp Promise
What is the FlightHelp $0 Promise? This is our pledge to you that:
It doesn’t matter what your ticket cost. Even if it was close to $0, you may be entitled to the maximum that applicable laws provide and we will fight for you.
We will charge you $0 up front. If we win nothing, you pay nothing. We only charge a modest fee if we win you a settlement. With FlightHelp, you have $0 to lose!
Contact info
Calea Bucurestilor 224E, 077180, Otopeni, Romania
- support@flighthelp.center
- flighthelp.eu
Breach of guidelines
BAD🤬
They inform me, that they recived the money from the airline and then.....nothing!!!
I never got my money!!!!
1,5 years after....I don't have my money!!
January 8, 2026
Unprompted review
I was very tired and missed a meeting
I was very tired, i waited since 5am to 12:30pm. I had a meeting from 13:00-15:00 and i couldnt go to it and this was a big problem.
January 7, 2026
I havnt got any answer but i think i…
I havnt got any answer but i think i will get one good answer for the first time
January 6, 2026
Great experience with Flight Help
January 6, 2026
Do not trust this company
Do not trust this company! FlightHelp received the money from Wizz Air, but never forwarded it to my mother.
After 11 months, there is still no payment and no communication. Scammers
February 13, 2025
Unprompted review
nice people they were actually…
nice people they were actually interested about our rights, we were tiered and our flight was delayed two and a half hours.
January 4, 2026
Unprompted review
Until now we're haven't received any…
Until now we're haven't received any help with you..it's been a couple of days after my request. It's a great disappointment
December 28, 2025
Like how you care about passengers who…
Like how you care about passengers who have flight problmes
January 4, 2026
I wanted easyJet not your site so no…
I wanted easyJet not your site so no thank you
Googled easyJet you came up first.
Not what I wanted
January 4, 2026
Very nice people were there to help us…
Very nice people were there to help us in the moment of delay, when nobody was with us during the night spent in the airport.
January 4, 2026
Perfetc service
December 28, 2025
courtesy and efficiency
Following a major mix-up at Malpensa Airport - Milan, I decided to entrust the matter to this company
January 3, 2026
It was great
December 30, 2025
Speedy resolution of claim!
December 18, 2025
Avoid then at all costs!!
NEVER GO WITH A THRID PARTY FOR A COMPENSATION REQUEST!! If I could give it a zero, I would. I am waiting for my compensation since September. They are not giving me any timeline by when I’ll have my money. When you contact them on Whastapp, there is an automatic response that you receive. Since September I could only reach them over the phone once. Then the lady put me through what THEY call an “ urgent push “ so I will have my money asap. That was in November. Since then there is no one that I could reach over the phone. I am actually sick of having to keep asking for updates. I am sorry I did not wait and go to Wizz directly.
December 31, 2025
Unprompted review
Very nice very good veri nice
December 27, 2025
Compensation received from airline but not paid to me
I used FlightHelp to handle a compensation claim with Wizz Air. Wizz Air paid the compensation to FlightHelp in May, and FlightHelp has confirmed in writing that they received the funds, validated my bank details, and approved my case.
However, several months later, I still have not received my payment. Despite multiple follow-ups, FlightHelp is unable to provide any estimated payment date, repeatedly stating that my case is “in the payment queue” and processed in “batches”.
Due to the prolonged and unexplained delay, I have been forced to submit a formal complaint to the UK International Consumer Centre (ECC).
I hope FlightHelp resolves this matter promptly
December 17, 2025
Unprompted review
Do not go with them - Scam
Since October 2025 till now (december 2025) they say that “something details are blank”
When you submit the claim the aplications is forcing you to fill all the blanks. I’ve put my bank statements 2 times, I’ve done the aplication twice.
Take them to court and get your money by law.
This is a HUGE SCAM
October 23, 2025
Unprompted review
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