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Flightright Reviews 

3,443
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 451 reviews, reviewers overwhelmingly had a great experience with this company. Many customers warmly praise the dedicated team for successfully handling difficult airline compensation claims and keeping users fully informed throughout the entire process. Consumers appreciate receiving their financial refunds without major hassle after struggling for months to deal with uncooperative airlines on their own. However, some reviewers were not happy with communication gaps, mentioning frequent instances of unanswered messages and very long waiting times for case updates. A few other people also felt that the rather large commission fees significantly reduced their final payout amount after winning the case.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that people experienced excellent and professional... See more

Refund

Consumers find refund to be positive, highlighting how reviewers successfully secured money back even after... See more

Customer service

Users describe positive interactions with customer service, noting that consumers are kept fully informed... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers highlighting prompt communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After dealing with a notoriously terrible airline, I had almost given up hope of receiving any compensation. A missed connection cost us over a day of our holiday, and I was even late for my own 5... See more

Company replied

Rated 5 out of 5 stars

My flight was delayed for over 24 hours . I had a constant battle with the airline to claim compensation for the delay . They flatly refused even though their policies clearly state reasons for compen... See more

Company replied

Rated 5 out of 5 stars

Excellence. Simple, easy and no nonsense. No bother. Took less than a month to conclude claim. Very simple documentation and evidence needed. Money paid quickly also. Great value, even with their dec... See more

Company replied

Rated 5 out of 5 stars

My flight was pushed forward and I wasn’t informed till 2.5 hours before takeoff meaning I couldn’t make it, which lead into me missing connections and arriving 1.5 days after I was expected to. I rea... See more

Company replied


Company details

  1. Debt Collection Agency
  2. also in
  3. Legal Services

Written by the company

We enforce your right to claim compensation and reimbursement in case of flight delay or cancellation! Simple, uncomplicated and time-saving – our legal experts enforce your rights! We help you with your flight problem! Flight cancelled? or delayed? We support you with all kinds of flight problems and claim your compensation. Even 3 years retroactively.

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.5

All reviews

(3,443)

438 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy

It's trustable and 90% guarantee of your money back without you worrying about anything

September 7, 2026
Flightright logo

Reply from Flightright

Hello Jayalakshmi Balakrishna,

Thank you for your kind feedback. We’re glad to hear that you found our service trustworthy and reassuring. It means a lot to know that we could help make the process easier and take the worry off your shoulders.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Excellent communication

Always quick to respond.

September 11, 2026
Flightright logo

Reply from Flightright

Hello Wynzel Rebello,

Thank you for your kind feedback. We’re glad to hear that our team has been quick to respond and that you had a positive experience with our service.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

The contacting with email is quickly…

The contacting with email is quickly and helpful.Besides the extra requirement is also acceptable and supportable.

September 14, 2026
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Reply from Flightright

Hello Tian Feng,

Thank you very much for your kind feedback. We’re glad to hear that our email communication was quick and helpful, and that the additional requirements were handled in a supportive and acceptable way. We truly appreciate you taking the time to share your experience.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

My flight was pushed forward and I…

My flight was pushed forward and I wasn’t informed till 2.5 hours before takeoff meaning I couldn’t make it, which lead into me missing connections and arriving 1.5 days after I was expected to. I reached out and after giving in some flight information I waited and was delighted to receive compensation.

September 13, 2026
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Reply from Flightright

Hello Manish,

Thank you for sharing your experience. We’re very glad we could help you after such a stressful disruption and that you received the compensation you were entitled to. It means a lot to know that our support made a positive difference.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Positive Outcome After a Long Process

Thank you for your response and for successfully resolving my claim. I really appreciate your efforts in securing my compensation and completing the payment.

While the process took longer than expected, I understand that legal proceedings can take time. I’m very pleased with the final outcome and grateful for your support in bringing my claim to a successful conclusion. Thank you to the team for your hard work and assistance throughout the process.

September 9, 2026
Unprompted review
Flightright logo

Reply from Flightright

Hello Reginaldo Micu,

Thank you very much for your kind words and for your patience throughout the process. We’re delighted to hear that your claim was resolved successfully and that you received your compensation. Your understanding and appreciation mean a lot to our team.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Use Flightright and avoid Wizzair

3 years ago we had the misfortune of using Wizzair, flights cancelled overnight and stranded. We used Flightright, and are glad we did, I don’t think the average person could have stayed the distance. Yes it’s commission based, but you get the result.

September 9, 2026
Flightright logo

Reply from Flightright

Hello Barry Hine,

Thank you for sharing your experience and for trusting Flightright with your claim. We’re glad we could support you through such a challenging situation and help achieve a successful result after a long process.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

super quick

super quick , easy and helpful

August 4, 2026
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Reply from Flightright

Hello Jo,

Thank you for your kind feedback! We’re happy to hear that you found the process super quick, easy, and helpful. Your satisfaction means a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Compensation secured - thank you

Had complained to Turkish Airlines about appalling flight delay and got nowhere. Flightright sorted this out for me without hassle. It took them a while - thanks to the airline's messing them about - but they got there in the end. Their fee absolutely deserved. I recommend Flightright wholeheartedly!

October 25, 2025
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Reply from Flightright

Hello Mary T,

Thank you so much for your wonderful feedback and recommendation. We’re glad we could help resolve your claim with Turkish Airlines and make the process hassle-free for you. It’s great to hear that our support was worthwhile, even though the airline caused delays along the way.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Simple to use and effective

Simple to use and effective

August 31, 2026
Flightright logo

Reply from Flightright

Hello Brenda Hammond,

Thank you for your kind review. We’re glad to hear that you found our service simple to use and effective. Your feedback means a lot to us and motivates us to keep making the process as smooth as possible for our customers.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Best experience

I didn ' t believe before, but they solved my problem! Many thanks!

April 11, 2026
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Reply from Flightright

Hello Corina Elena Padure,

Thank you so much for your kind words! We’re delighted to hear that we could solve your problem and earn your trust. Your feedback means a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Professional

It was long process two years exactly,but at the end flightright manage to get my compensation,I recommend it for their professionalism and good communication.To be honest is worth the wait even though how much you get charged.

September 1, 2026
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Reply from Flightright

Hello Mr reda said moussaoui,

Thank you very much for your kind and honest review. We’re glad that, despite the long process, we were able to successfully secure your compensation. Your recommendation and appreciation of our professionalism and communication mean a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Good update from the team

Good update from the team. I k ew ut will take time but got a bit of compensation..
Thank you for the team x

September 7, 2026
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Reply from Flightright

Hello Sandrine,

Thank you for your kind feedback. We’re glad our team kept you updated throughout the process and that we could help you receive compensation, even if it took some time. Your patience and trust mean a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

I am very happy with the quality of the…

I am very happy with the quality of the service. Professional and quick resolution of the case. Thank you

September 7, 2026
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Reply from Flightright

Hello Magdalena Smialkowska,

Thank you very much for your kind feedback. We’re delighted to hear that you were happy with the quality of our service and that your case was resolved professionally and quickly. Your appreciation means a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Really good company

Really good company. Sorted my cancelled flight right to the end. Ended in compensation. Kept me informed the whole time. Very good result.

August 28, 2026
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Reply from Flightright

Hello Mrs Susan Hall,

Thank you very much for your kind feedback. We’re delighted to hear that you were happy with our support, communication, and the successful outcome of your cancelled flight claim. It’s great to know we could help you secure the compensation you deserved.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

I give this company 5 stars for the…

I give this company 5 stars for the great work and effort they put in simple easy and straightfoward Thank You flightright

August 30, 2026
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Reply from Flightright

Hello ABDULHADI,

Thank you so much for your 5-star review and kind words. We’re delighted to hear that you found the process simple, easy, and straightforward. Your appreciation means a lot to us, and we’re glad we could support you.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

We experienced a significant delay with…

We experienced a significant delay with one of the major EU airlines and submitted our claim for compensation under EU passenger-rights regulations.

Flight-Right guided us through the process, asked all the relevant questions and handled the claim professionally. We had previously used their service for a Ryanair claim, which took approximately 18 months to resolve, but they continued representing us until the matter was concluded.

On both occasions, the claims were handled to our satisfaction and the compensation was successfully received. We would be happy to recommend their service.

July 15, 2026
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Reply from Flightright

Hello Josef,

Thank you very much for sharing your experience and for recommending our service. We’re glad to hear that both claims were handled to your satisfaction and that you successfully received your compensation. We truly appreciate your trust in us throughout the process.

Best regards,
Your Flightright Team

Rated 4 out of 5 stars
Flightright logo

Reply from Flightright

Hello Rico,

Thank you for sharing your feedback. We’re glad to hear that you’re happy with the result, and we appreciate the opportunity to support you with your claim.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Cancelled flight

Cancelled flight, compensation receivedvia flight right and all within a couple of weeks. Simple to request and kept updated along the way,I am still waiting for easyJet to refund my ticket so £72 comp was a bonus

September 1, 2026
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Reply from Flightright

Hello Patricia Jolly,

Thank you for sharing your experience. We’re very glad to hear that your compensation was received within a couple of weeks and that the process felt simple and well communicated. It’s great to know we could help make a frustrating flight cancellation a little more positive.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Paul

Kept me informed all the way through the process 100% Well use them again if necessary

July 12, 2026
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Reply from Flightright

Hello PaulButcher,

Thank you for your kind feedback. We’re very glad to hear that you felt well informed throughout the process and that you would use our service again if needed. Your trust means a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

My experience with Flightright was outstanding.

My experience with Flightright was excellent from start to finish. They handled my claim professionally, kept me updated throughout the process, and achieved a positive outcome without requiring much effort from my side. I would gladly use their services again and recommend them to others.

August 31, 2026
Flightright logo

Reply from Flightright

Hello Konstantinos Mavris,

Thank you very much for your kind words. We’re delighted to hear that your experience with Flightright was excellent and that our team could support you professionally throughout the process. Your recommendation means a lot to us, and we’re glad we could make things easier for you.

Best regards,
Your Flightright Team

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