After dealing with a notoriously terrible airline, I had almost given up hope of receiving any compensation. A missed connection cost us over a day of our holiday, and I was even late for my own 5... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My flight was delayed for over 24 hours . I had a constant battle with the airline to claim compensation for the delay . They flatly refused even though their policies clearly state reasons for compen... See more
Company replied
Excellence. Simple, easy and no nonsense. No bother. Took less than a month to conclude claim. Very simple documentation and evidence needed. Money paid quickly also. Great value, even with their dec... See more
Company replied
My flight was pushed forward and I wasn’t informed till 2.5 hours before takeoff meaning I couldn’t make it, which lead into me missing connections and arriving 1.5 days after I was expected to. I rea... See more
Company replied
Company details
Written by the company
We enforce your right to claim compensation and reimbursement in case of flight delay or cancellation! Simple, uncomplicated and time-saving – our legal experts enforce your rights! We help you with your flight problem! Flight cancelled? or delayed? We support you with all kinds of flight problems and claim your compensation. Even 3 years retroactively.
Flightright
Written by the company
- Claim your compensation now
- ✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.
Contact info
United States
- flightright.co.uk
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Flightright
Hello Lina Zenouni,
Thank you so much for your kind words. We’re very happy to hear that you loved our service and that we could help you. Your appreciation means a lot to us.
Best regards,
Your Flightright Team
Reply from Flightright
Hello REDPATH,
Thank you very much for your kind feedback. We’re delighted to hear that you found our service easy, efficient, and honest. Your trust means a lot to us.
Best regards,
Your Flightright Team
Flightright managed my case exceptionally well
Flightright took may case on despite it being difficult and fought in my corner for a long time until got result.
Communication levels were exceptional.
I am vey happy with the outcome.
Thank you
June 23, 2026
Reply from Flightright
Hello Javid Rezaei,
Thank you very much for your kind words. We’re delighted to hear that you felt well supported throughout your case and that our communication met your expectations. It’s wonderful to know you’re happy with the outcome.
Best regards,
Your Flightright Team
Was very easy to fill request
Was very easy to fill request. Website and assist was so simple. Highly recommended, 5 star service
June 23, 2026
Reply from Flightright
Hello Tomas,
Thank you so much for your kind feedback. We’re delighted to hear that submitting your request was easy and that our website and assistance made the process simple for you. Your recommendation and 5-star rating mean a lot to us.
Best regards,
Your Flightright Team
Great service
It was a lengthy process but I was kept informed on a regular basis and I had a successful outcome, so I am happy.
June 19, 2026
Reply from Flightright
Hello Claudia Lord-Lynch,
Thank you for sharing your experience. We’re glad to hear that, despite the lengthy process, you felt well informed throughout and that we were able to achieve a successful outcome for you. Your feedback means a lot to us.
Best regards,
Your Flightright Team
Thanks got me a refund after airline…
Thanks got me a refund after airline refused to pay out
June 22, 2026
Reply from Flightright
Hello Roger,
Thank you for your kind feedback. We’re very glad we could help you secure your refund after the airline refused to pay out. It’s great to know our support made a difference.
Best regards,
Your Flightright Team
Was very fast and easy all the process
Was very fast and easy all the process. I had my money in 3 weeks
June 22, 2026
Reply from Flightright
Hello ana,
Thank you for sharing your experience. We’re very happy to hear that the process was fast and easy for you, and that you received your compensation within just three weeks. Your feedback means a lot to us.
Best regards,
Your Flightright Team
Reply from Flightright
Hello customer,
Thank you very much for your kind feedback! We’re glad to hear you were happy with our service and that the wait was worth it in the end. Your appreciation means a lot to us.
Best regards,
Your Flightright Team
Absolutely satisfied with…Great service
Absolutely satisfied with service.Despite long wait team didn’t give up and kept going and kept me updating.Very easy navigation on website and communication.
June 5, 2026
Reply from Flightright
Hello Jana Gajdoscakova,
Thank you very much for your wonderful feedback. We’re delighted to hear that you were satisfied with our service and communication, even during the long wait. It’s great to know that our team’s persistence and the easy website navigation made the process smooth for you.
Best regards,
Your Flightright Team
Many thanks for your great work!!
Many thanks for your great work!!! All was sorted very quickly!!! I’m glad to deal with this amazing company!!! Highly recommended!!! From the very beginning, they told me how much compensation I should receive—and that was exactly it! I received the money in less than a month!!! Thank you again for your work!!!
May 25, 2026
Reply from Flightright
Hello Ruslan Beletei,
Thank you so much for your wonderful feedback and recommendation. We’re delighted to hear that everything was handled quickly and transparently, and that you received the exact compensation expected. It was a pleasure to support you, and we truly appreciate your trust in us.
Best regards,
Your Flightright Team
They do get the job done!
Four years had gone by since the airline refused to refund my flight ticket or offer an alternative flight. The original flight was cancelled owing to COVID lockdown and no fault of mine causing me a loss of £550. Despite repeated attempts the airline simply did not budge and of course we all have busy lives and not enough time to deal with things like this and time went by. I contacted Flightright having read goof things about them and all I had to do was supply the flight ticket and receipt and carry on with my life. Flight right kept me in the loop and would update me every couple of months as to the case. And finally to my joy they managed to get a full refund of which they took a deserved fee. Without them there was not a chance I would have had any money from the dishonest arline who helped themselves to my hard earned money.
June 17, 2026
Seems like they delay the process a…
Seems like they delay the process a bit, in order to charge some more money giving thje impression that it was a dificult case.
My case was resolved on the same day I informed Flightright that other passengers on the same flight had already received their compensation directly from SATA weeks ago.
It appears that the involvement of flightright may have delayed the process, as the airline confirmed to me that the funds for my case, were given to flightright some time ago.
Had I waited for the airline's direct response like my fellow passengers, I would have received the refund earlier and without fees.
While I understand that the FR services require payment, I didn't receive a clarification on the commission charged. The website states a fee of 20% to 30% plus VAT; however, I have been charged the maximum 30% plus VAT. Without explanation why the highest rate was applied in this instance.
May 27, 2026
Unprompted review
This company is probably best of the best
This company is probably best of the best Ig you think that your case is lost and you will never have your money back or compensation you never dealt with this company they know the law they use the law in your behalf and they are the best in this. Totally recommend.
June 17, 2026
Reply from Flightright
Hello Radoslaw,
Thank you so much for your wonderful review and recommendation. We’re truly pleased to hear that you felt well supported by our team and that our expertise made a difference in your case. Your kind words mean a lot to us.
Best regards,
Your Flightright Team
Highly recommend Flight right
Highly recommend Flight right. Clear communication and updates from them. And even after 4 years since my family and I had the delayed flight Flight right managed to give us the recompense.
June 16, 2026
Reply from Flightright
Hello DELIA ROTUNDU,
Thank you very much for your kind recommendation. We’re glad to hear that you appreciated our clear communication and updates, and that we could help secure compensation for you and your family even after such a long time.
Best regards,
Your Flightright Team
Took a long time but got me back the…
Took a long time but got me back the money I would have never bothered to chase myself.
June 15, 2026
The Flightright where very professional…
The Flightright where very professional and updating me with the progress of my case, and I was happy with the outcome.
April 10, 2026
Reply from Flightright
Hello Fatima Bala,
Thank you very much for your kind feedback. We’re delighted to hear that you felt well informed throughout the process and that you were happy with the outcome of your case. Your satisfaction means a lot to us.
Best regards,
Your Flightright Team
An amazing job
I didn't believe but they always keept me updated about my case,they did a great job and in the end they won for me,after 2 years I received a compensation. Thanks 😊 You guys are doing an amazing job for people across the world 🌎
June 12, 2026
Reply from Flightright
Hello Romina,
Thank you so much for your kind words and for trusting us with your case. We’re very happy to hear that you felt well informed throughout the process and that we could help you receive your compensation, even after such a long wait.
Best regards,
Your Flightright Team
was kept informed regularly and was…
was kept informed regularly and was explained succinctly in what was happening. A very trustworthy company with great communication
June 1, 2026
Reply from Flightright
Hello Eileen McGee,
Thank you very much for your kind feedback. We’re delighted to hear that you felt well informed throughout the process and that our communication was clear and helpful. Your trust means a great deal to us, and we truly appreciate you sharing your experience.
Best regards,
Your Flightright Team
Thank you so much for the hard work…
Thank you so much for the hard work behind the scenes, I already gave up on reclaiming the money but they get on updating me on the progress of things until I finally received the refund. I’m truly impressed!!
June 15, 2026
Reply from Flightright
Hello Eseoghene Adeda,
Thank you so much for your kind words. We’re delighted to hear that our updates and support helped restore your confidence throughout the process, and that you finally received your refund. Your appreciation means a lot to us.
Best regards,
Your Flightright Team
Refund for delayed flight - Saudi Airlines
Thank you for your service and communication throughout the process.
June 15, 2026
Reply from Flightright
Hello Aishwar Dhawan,
Thank you very much for your kind feedback. We’re glad to hear that you appreciated our service and communication throughout the process. It was our pleasure to support you.
Best regards,
Your Flightright Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.