This company is a bunch of scammers. My elderly parents booked their small suv through these scammers who pretended to be a major rental car company. When they arrived at this company airport locatio... See more
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flightsassist has refunded the amount on 18th November, 2023. Extremely sorry, Bank account was not checked earlier. Thank you flightsassist for returning the amount for which you did not render the... See more
Company replied
I was having a problem adding a bag on my return flight. Simple step, righ? But nothing is easy when it comes to technology sometimes. Raymond Scott was helpful, patient, and with great communication... See more
Company replied
We were on holiday without cell service but could text. My wife's family's brother was in a very serious accident and we had to cut our vacation 6 days short. Clifford Bell stuck with me and rearrange... See more
Company replied
3.2
Average
486 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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René and Grace m’ont beaucoup aidé…
René and Grace m’ont beaucoup aidé durant le processus. J’ai eu un support dès le premier appel. Je ferai à nouveau affaire avec click2book
July 6, 2023
Unprompted review
Reply from Flightsassist
Cher passager,
Nous apprécions vraiment votre avis merveilleux et positif car il nous incite à travailler plus fort et à nous améliorer afin d'améliorer le processus. Des commentaires positifs comme celui-ci de clients importants comme vous favorisent également naturellement un environnement heureux.
Nous tenons à vous remercier encore une fois pour vos commentaires et pour la confiance que vous accordez aux services que nous tentons de fournir.
Merci et salutations,
Equipe Relation Client
Grace was of great help and helped a lot
July 7, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review as it inspires us to work harder and better ourselves in order to improve the process. Positive feedback like this from important clients like you also naturally fosters a happy environment.
We want to thank you again for your comments and for putting your faith in the services we are attempting to provide.
Thanks and Regards,
Customer Relations Team
Big kudos to Clifford Bell who assisted…
Big kudos to Clifford Bell who assisted me this morning with a lost e-ticket/payment. Clifford was calm and reassured me that we would get it sorted which he did. Thank you BA & Clifford!
July 4, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We appreciate your kind words.
Thank you for sharing your opinion. Rest assured that our hardworking personnel will always be available to help you in your future plans.
We are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Grace is very helpful and patient and…
Grace is very helpful and patient and offers to always assist when needed. Very good customer service
July 3, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We appreciate your kind words.
Thank you for sharing your opinion. Rest assured that our hardworking personnel will always be available to help you in your future plans.
We are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Great service Experience
June 30, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review as it helps us to motivate our self and work more and more for betterment of the process and quality words like this from valuable customers like you automatically creates a positive environment.
We thank you once again for your feedback and trusting us for the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review as it helps us to motivate our self and work more and more for betterment of the process and quality words like this from valuable customers like you automatically creates a positive environment.
We thank you once again for your feedback and trusting us for the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Great customer service
Great customer service, explained everything well.
June 23, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review as it helps us to motivate our self and work more and more for betterment of the process and quality words like this from valuable customers like you automatically creates a positive environment.
We thank you once again for your feedback and trusting us for the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Best experience I had with Robin
Best experience I had with Robin. He’s so good and have good experience with customers
June 21, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query, we are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Service was great
June 15, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query, we are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Reply from Flightsassist
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query, we are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Clifford Bill is an excellent employee…
Clifford Bill is an excellent employee in terms of customer service. Very helpful, resolve problems , very efficient way and kind ! Best of best person . He made my day.
June 16, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are pleased that you found our services to be helpful and that your inquiry was handled swiftly. We work hard every day to give our customers the best services possible.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Clifford was very professional and…
Clifford was very professional and friendly. Helped me out of a stressful situation. Excellent customer experience
June 15, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review as it helps us to motivate our self and work more and more for betterment of the process and quality words like this from valuable customers like you automatically creates a positive environment. We thank you once again for your feedback and trusting us for the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
The assistant was very helpful and…
The assistant was very helpful and answered all my questions when needed.
June 14, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review as it helps us to motivate our self and work more and more for betterment of the process and quality words like this from valuable customers like you automatically creates a positive environment. We thank you once again for your feedback and trusting us for the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Eris was helpfull
June 12, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review as it helps us to motivate our self and work more and more for betterment of the process and quality words like this from valuable customers like you automatically creates a positive environment. We thank you once again for your feedback and trusting us for the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Good communication
June 13, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review as it helps us to motivate our self and work more and more for betterment of the process and quality words like this from valuable customers like you automatically creates a positive environment. We thank you once again for your feedback and trusting us for the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Good experience
June 6, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are pleased that you found our services to be helpful and that your inquiry was handled swiftly. We work hard every day to give our customers the best services possible.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Good expérience
June 6, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review as it helps us to motivate our self and work more and more for betterment of the process and quality words like this from valuable customers like you automatically creates a positive environment. We thank you once again for your feedback and trusting us for the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Good expérience
June 8, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review as it helps us to motivate our self and work more and more for betterment of the process and quality words like this from valuable customers like you automatically creates a positive environment. We thank you once again for your feedback and trusting us for the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Reply from Flightsassist
Dear Passenger,
We really appreciate your wonderful and positive review as it helps us to motivate our self and work more and more for betterment of the process and quality words like this from valuable customers like you automatically creates a positive environment. We thank you once again for your feedback and trusting us for the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Thank you to Grace to call us for a…
Thank you to Grace to call us for a following about the experience!
June 9, 2023
Unprompted review
Reply from Flightsassist
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better. We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
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