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Rated 5 out of 5 stars

I am grateful to have discovered Flights Deal! After needing a last minute emergency flight to the USA from London, one of their amazing agents, Jack, was able to work with me to make it happen, negot... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience booking with Flights Deal. They contacted me quickly, provided a well priced direct flight that aligned with my needs. Jack was very patient and answered all my questions. I paid... See more

Company replied

Rated 5 out of 5 stars

Last minute emergency flight booked without any problems. Jack R. was extremely helpful from start to finish with an wonderful costumer service.. Will use the service again and recommend to everyo... See more

Company replied

Rated 5 out of 5 stars

I went Flight Deal when I had problems with other agency. But after talking to Kelvin from Flight Deal, all my problems were solved and he issued my ticket for me. Kelvin is a good and respectful p... See more

Company replied

Company details

  1. Airline Ticket Agency
  2. Travel Agency

Written by the company

We are privately owned company, which strives to provide its customers the best possible travelling facilities. Flights Deal works to provide its customers low budget and high quality air travel around the globe. We take care of our customers’ requirements and facilitate them in every possible manner. Quality is out utmost feature and we consistently serve our customers with this. Besides providing information, our customer care keep in touch with the customers at one-on level to avoid any ambiguity related to travelling facilities. Our company provide decent alternative to top notch airlines. With the teamwork of our members, we assure this quality. Moreover, our team makes sure that all your concerns and queries remain in a right direction to avoid any adversity in future. For a reasonable period of time we are a trusted travelling partner of numerous customers, as we keep all the information about our clients save and secure. You can contact us whenever you need our services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought a ticket and the flight I got…

I bought a ticket and the flight I got only could allow 1 23kg bag and he put all his effort to check if can get a different flight that can give allowance of 2 bags . I almost gave up but he kept on looking even though I had forgotten about it and then he got back to me in less than 24hours with a better option to accommodate me

August 13, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear TATENDA,

Thank you for your review.

Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

I am so happy to come across flights…

I am so happy to come across flights deal and all thanks to Kelvin for his efforts he put to make it possible me because I have lost hope that I can’t travel anymore but he put his and encourage me that I will enjoy their company.
He issued my flight tickets is we are family of 4. I’m so grateful.
I will recommend the company and thank you once again kelvin

August 11, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear DEBORAH AYANSINA,

Thank you for your review.

We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

I am very grateful I have discovered…

I am very grateful I have discovered flights deal. One of the agents Jack was very kind and very helpful when I almost lost hope but Jack made everything possible for me. I got my flight ticket for a family of 4 and I would like to thank Jack for all the effort he did for me.

May 12, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear BONGEKILE OBARO,

Thank you for your review.

It was great to get a five-star review from a valued customer like you. This will help us maintain the continued growth of our business.

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

Wonderful service by Jack

Wonderful service by Jack, quick response and very helpful will surely be booking with flights deals again, thank you.

July 31, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear KUNDAI JURU,

Thank you for your review.

Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

The flight agent was very helpful

The flight agent was very helpful! And I will definitely book my flight with them again.

April 13, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear NWAKAEGO,

Thank you for your review.

We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

The service was very successful

The service was very successful , resulting, responding and respectful . I really enjoyed using this service 🤩🤩🤩
Thank you Kevin🙏

July 18, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear ROSALIE,

Thank you for your review.

It was great to get a five-star review from a valued customer like you. This will help us maintain the continued growth of our business.

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

I went Flight Deal when I had problems…

I went Flight Deal when I had problems with other agency. But after talking to Kelvin from Flight Deal, all my problems were solved and he issued my ticket for me.
Kelvin is a good and respectful person, his human relations is very excellent.
Thank you Kevin and God bless you.

June 29, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear George,

Thank you for your review.

Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

I loved the services

I loved the services. Quick and prompt response too from Jack. I will definitely be coming back soon.

June 28, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear OLUWASEGUN,

Thank you for your review.

We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

I recently worked with Kevin to plan…

I recently worked with Kevin to plan and book my trip to Canada, and I couldn’t be more impressed with the level of service he provided. From the very beginning, Kevin was attentive, knowledgeable, and incredibly efficient. He took the time to understand my preferences and needs, and tailored the entire itinerary to ensure everything went smoothly — from flights and accommodations to activities and travel insurance.

Kevin was always available to answer questions, offer expert advice, and make adjustments where needed. His attention to detail and commitment to customer satisfaction truly stood out. Thanks to his help, my trip was stress-free and thoroughly enjoyable.

If you’re looking for someone reliable and professional to help plan your travel, I highly recommend Kevin. He made the whole process easy and enjoyable, and I’ll definitely be reaching out to him again for future trips.

June 10, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Jay Singh,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

Prompt responses from Kevin Johnson

Prompt responses from Kevin Johnson . He walked me through the process and made sure I understood every bit .

June 12, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear MUNAH,
Thank you for your review.
We are grateful that you took the time to help other customers trust in our services, just as you have.

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

Jack from Flights deal made my…

Jack from Flights deal made my experience booking a flight for a family of 5 really easy.

He was so patient with me after being let down by booking.com and managed to get me a flight with ease.

I also appreciated that I had a message checking if everything was okay with our flight.

I recommend using flights deal.

Thank you Jack

May 22, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear YVONNE,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

Jack was extremely helpful and a…

Jack was extremely helpful and a pleasure to deal with. He responded promptly to all my queries and ensured everything was handled efficiently. His clear communication and willingness to assist made the entire process smooth and stress-free. Highly appreciated!

June 11, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear THABISO MADUKE,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

This is a very good flight company

This is a very good flight company. Zero issues on flight bookings from start to finish. Very reliable and affordable at the same time.

June 4, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear VICTORY,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
FLIGHT DEALS

Rated 5 out of 5 stars

Great service best flight company to…

Great service best flight company to use, it’s efficient, reliable and easy to obtain your flight tickets.

May 21, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Michael,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Flight Deals

Rated 1 out of 5 stars

I wouldn’t say much but it was bad and…

I wouldn’t say much but it was bad and I spent more than necessary

May 12, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Hi David Duku,

Thanks for choosing Flights deal.

Unfortunately, you arrived late at the airport and were declared a "no show" by the airline.

Once you informed us what had happened, we immediately took action and booked you the next flight available for the minimum cost at the time.

We did our best to help out in a situation that was of your own making.


Regards,
Flight Deals

Rated 4 out of 5 stars

Michael is on time and very responsive

Michael is on time and very responsive. Also very patient despite the number of times I call for assistance, he is always available to take my requests. Thank you very much for a good service.

February 21, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Saliwa,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

Amazing service

Stress free booking, and very clear communication.My agent was very helpful and patient with me.

May 6, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Melvin,
Thank you for your review.


Warm Regards,
Flight Deals

Rated 5 out of 5 stars

Very helpful

Helpful, reliable, good deals depending on your budget. Fast responses.

April 2, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear Sir, Mam,
Thank you for your review.


Warm Regards,
Flight Deals

Rated 5 out of 5 stars

Jack best customer service

Jack best customer service!
Great people’s skills.
Great seats & flights.
Great prices also!
All information passed onto family & friends.
Thanks a million Jack.

March 22, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear JACKIE,
Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.

Warm Regards,
Flight Deals

Rated 5 out of 5 stars

First class service

Had Kevin Johnson looking for our flights to Australia, for November , everything was so easy with him , from picking the flights that suited us , to paying for them , would highly recommend flights deals , definitely be using them again

March 29, 2025
Unprompted review
Flights Deal logo

Reply from Flights Deal

Dear NEIL Jones,

Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Flight Deals

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