FlightsPro Reviews 420

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My family lost money trying to book a trip last year to a scamming agent. So when we decided to look into getting tickets again for a family trip? My wife was worried but once I spoke to Ronnie at fl... See more

Company replied

Rated 5 out of 5 stars

Ronnie made it all easy! He was contentious in finding me the right flight at a good price; I was apprehensive at first as Ive never done payments like this before , I usually credit card it! What a g... See more

Company replied

Rated 5 out of 5 stars

Terry thank you for all your help and for sorting 9 flights for my daughter for her travels later this year. Very patient, professional, super quick at responding. Also extremely competitive price t... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend James at Flightpro enough! He helped me secure an amazing deal on flights to Dallas and made the whole process completely stress-free. Nothing was ever too much trouble—he was always... See more

Company replied

Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Beach Resort
  4. Flights Search Site
  5. Group Accommodation
  6. Travel Aggregator

Written by the company

Welcome to FlightsPro, your esteemed travel agent situated in the heart of London. We are committed to delivering impeccable travel solutions tailored to meet your discerning needs with utmost professionalism. "Flightspro" is a fully bonded company working under strict guidelines of CAA (Civil Aviation Authority) UK. We are committed to our customers for the best cover & comfort". Our comprehensive services encompass all aspects of travel, from meticulously arranging flights and securing premium accommodations to conscientiously planning bespoke holidays and ensuring seamless airport transfers. At FlightsPro, we prioritize trust, safety, and client satisfaction, fostering enduring relationships built on reliability and excellence. Behind our services is a team of experienced travel advisors, each with a wealth of industry knowledge. They're here to ensure your travel plans are meticulously tailored to exceed your expectations. Whether you are looking for corporate travel or leisurely escapades, our tailored approach ensures a seamless experience from start to finish. With FlightsPro, you can rest assured that your travel needs are in capable hands. Allow us to elevate your journey with our unwavering commitment to delivering unparalleled service and creating unforgettable moments. Welcome to a world of refined travel experiences with FlightsPro. We have dedicated customer services staff who are professional & ensure your after sales experience is completely hassle free.


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You should know

4.9

Excellent

TrustScore 5 out of 5

420 reviews

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Rated 5 out of 5 stars

Terry @ flightsPro made the whole…

Terry @ flightsPro made the whole process easy, he was always ready with answers either on the phone or via email..
If you need a flight booked contact Terry

January 30, 2026
Unprompted review
FlightsPro logo

Reply from FlightsPro

Dear Customer,

Thank you for choosing FlightsPro Travel Agency, London for taking the time to leave your review. We’re glad to hear that Terry was consistently available and able to provide clear answers throughout your booking.

We place a strong focus on making travel planning straightforward and responsive, so it’s great to know that approach worked well for you. Your recommendation is greatly appreciated, and we’d be happy to assist you again whenever you need us.

Best regards,
FlightsPro

Rated 5 out of 5 stars

Terry at Flightpro has been an…

Terry at Flightpro has been an exceptional help and very efficient.

Highly recommend.

January 29, 2026
Unprompted review
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Reply from FlightsPro

Dear Mahyar,

Thank you for choosing FlightsPro UK and for your kind review. We’re pleased to know that Terry delivered the level of efficiency and support we strive to provide across our team.

We appreciate your recommendation and look forward to supporting you again in the future.

Best regards,
Team FlightsPro

Rated 5 out of 5 stars

Excellent service

Excellent service. Ronnie went above and beyond to help us plan a multi trip booking. He took us through all the timings and found the best deal for us. He was polite and thoughtful and came up with suggestions to help us. Excellent and first class help from Ronnie. Thankyou.

January 26, 2026
Unprompted review
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Reply from FlightsPro

Dear Carol,

Thank you for sharing your experience with FlightsPro UK. We’re delighted to hear that Ronnie provided such a high level of support while helping you plan your multi trip booking.

Taking the time to walk through timings, explore the best options, and offer thoughtful suggestions is an important part of how we work. It’s great to know that Ronnie’s care, professionalism, and attention to detail made the process clear and reassuring for you.

We appreciate your kind feedback and thank you for choosing FlightsPro UK. We look forward to assisting you again in the future.

Kind regards,
Team FlightsPro

Rated 5 out of 5 stars

Amazing customer service from Garren

Thank you to FlightsPro for such a great service. My travel agent Garren was extremely patient, and you can tell he cares about his customers. He goes above and beyond to create stress free bookings and amazing travel experiences, handling every detail with care. I felt completely looked after from start to finish and couldn’t recommend him more

January 26, 2026
Unprompted review
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Reply from FlightsPro

Dear CWV,

Thank you for taking the time to share such thoughtful feedback about your experience with FlightsPro Travel Agency. We’re genuinely pleased to hear that you felt well looked after from start to finish.

At FlightsPro Travel, we place a strong emphasis on patience, clear communication, and handling every detail with care so our clients can enjoy a smooth, stress free booking process. It’s great to know that Garren’s dedication, attentiveness, and commitment to your experience reflected those values so clearly.

We truly appreciate your recommendation and your trust in FlightsPro Travel. We look forward to supporting you with many more travel plans in the future.

Kind regards,
FlightsPro UK

Rated 5 out of 5 stars

Excellent service from Garren

My experience with FlightsPro has been extremely positive. My travel agent, Garren, was incredibly helpful he adjusted my booking to suit my needs and made sure I was completely happy with the outcome. I genuinely felt listened to throughout the process. I would highly recommend FlightsPro to anyone looking to book a holiday or flight seamlessly.

January 27, 2026
Unprompted review
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Reply from FlightsPro

Dear Jean,

Thank you for sharing your experience with FlightsPro Travel Agency.Feedback like yours is important to us, and we’re pleased to know our approach to personalized service came through clearly.

As a company, we focus on listening first, adapting bookings to suit individual needs, and making sure our clients feel confident in every decision along the way. Garren’s work on your booking reflects the standards we hold across FlightsPro Travel Agency, London.

We appreciate your recommendation and look forward to supporting you with future travel plans.

Kind regards,
Team FlightsPro

Rated 5 out of 5 stars

Amazing experience from Garren

My family has booked with FlightsPro regularly, and this time I booked my own trip to St. Vincent. Our travel agent, Garren, was absolutely amazing. He went above and beyond to find me a great deal while also making sure my travel experience was comfortable and stress free. He was patient, knowledgeable, and genuinely cared about making sure everything was right. I highly recommend Garren and FlightsPro for anyone looking for reliable and excellent travel service.

January 23, 2026
Unprompted review
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Reply from FlightsPro

Dear Cameron,

Thank you for taking the time to share your experience with FlightsPro Travel Agency, London.We truly appreciate your continued trust and are glad to hear your trip to St. Vincent went so well.

Garren consistently goes the extra mile for our clients, and your feedback reflects the care and attention he brings to every booking. We’re pleased to know he helped make your travel experience comfortable and stress free.

Thank you for your kind recommendation.Travel. We look forward to supporting you and your family with future travel plans.

Kind regards,
FlightsPro UK

Rated 5 out of 5 stars

Wonderful Customer Service Experience

I am extremely please with the services provided by Flight Pro. From the very beginning, they were professional, knowledgeable and genuinely committed to finding the best possible flight option for my entire family. They took the time to understand our travel needs and work diligently to secure flights at an excellent price,. which was very reassuring.
The entire booking was smooth and completely stress free. Communication was clear and timely, and any questions I had was answered promptly and thoroughly. It was very clear that the customer satisfaction was a Priority, and I felt supported at every stage of the process.
Thanks to Flights Pro, what could have been an complicated and time-consuming task, was handled with great efficiency and care.
I would not hesitate to use their services again and would highly recommend them to anyone looking for reliable, trustworthy and excellent travel booking support.
Thank you FlightPro (Garren)
Suzan Clarke-Allen

November 17, 2025
Unprompted review
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Reply from FlightsPro

Dear Suzan,

Thank you sincerely for your thoughtful and generous message. We truly appreciate you taking the time to share your experience with FlightsPro.

It was a pleasure assisting you and your family, and we are delighted to hear that you felt supported by our Senior Travel Advisor ,Garren, from start to finish. Understanding our clients’ travel needs and working carefully to find the best possible options at the right value is at the heart of what we do, so your feedback is especially meaningful to us.

We’re very pleased to know that the booking process felt smooth and stress free, and that our communication met your expectations. Providing clear, timely support and making sure every question is answered thoroughly is a priority for our team, and we’re glad that came through during your experience.

Thank you for trusting FlightsPro to handle your travel arrangements. Your recommendation means a great deal to us, and we would be happy to assist you again whenever you’re planning your next trip.

Warm regards,
The Flight Pro Team

Rated 5 out of 5 stars

Booking

Terry at Flightspro always display good customer service, always try to get the best deals that's available. I'm always impressed with his professionalism. I highly recommend this travel Agency.

January 16, 2026
Unprompted review
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Reply from FlightsPro

Dear Georgia,

Thank you for taking the time to share this lovely feedback.Terry consistently goes the extra mile to find the best available deals and make sure every detail is handled properly.

His professionalism and genuine commitment to customer service are something we value greatly. We truly appreciate your trust in FlightsPro and your strong recommendation.

Best Wishes,
Team FlightsPro

Rated 5 out of 5 stars

James went above and beyond to help me…

James went above and beyond to help me book flights for my holiday. His professionalism and commitment to customers is outstanding. I highly recommend him, thank you very much,

January 14, 2026
Unprompted review
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Reply from FlightsPro

Dear Jayden,

Thank you so much for your kind feedback. James truly goes above and beyond to make sure every booking is handled with care and attention, and your words reflect that perfectly.

We’re grateful for your trust and really appreciate the recommendation. Enjoy your holiday, and thank you for choosing us.

Best Wishes,
Team FlightsPro

Rated 5 out of 5 stars

Could not get get last minute Flights …

Could not get get last minute Flights (Two working days)
From Manchester to India
Checked all the sites
Then phone Flightspro out of
Desperation.
A chap called Ronnie
Picked up within 15 minutes
I was booked on the flights
I needed. Grate price aswell.
Ronnie your a Top Fella 👏

January 9, 2026
Unprompted review
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Reply from FlightsPro

Dear Happy Customer,

Thank you for your feedback. We understand how challenging last-minute travel arrangements can be, and we are pleased that Ronnie was able to assist promptly and secure the required flights at a competitive price.

His efficiency and dedication reflect the standards we uphold at FlightsPro. We appreciate your trust in our services and thank you for choosing Flightspro.

Safe Travels,
Team FlightsPro

Rated 5 out of 5 stars

Excellent

We have just booked our tickets for Brisbane to visit our daughter and spoke to a guy called garren, he made the process so easy he also rang us back later that day to tell us he got us an upgrade then the next day he booked our seats for us , he took the stress from us and did everything ,we were extremely impressed by his professionalism thank you Garren your a star .

January 6, 2026
Unprompted review
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Reply from FlightsPro

Dear Klemens,

Thank you so much for taking the time to share your feedback for FlightsPro. It really means a lot to us.

We’re delighted to hear how smooth and stress free Garren made the whole process, from the initial booking to securing the upgrade and sorting your seats. He genuinely cares about looking after our clients, and your feedback reflects that perfectly.

Wishing you a wonderful trip to Brisbane and a lovely time with your daughter. Thank you for choosing Flightspro.

Warm Regards,
Team FlightsPro UK

Rated 5 out of 5 stars

Our second time

This is the second time we have contacted Terry at FlightsPro to arrange our family trip to New Zealand. He provided a very efficient and responsive service as well as a very reasonable pricing.

November 21, 2025
Unprompted review
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Reply from FlightsPro

Dear Nelica,

Thank you for choosing FlightsPro again and for sharing your experience. We’re really pleased to hear that Terry delivered an efficient, responsive service and secured a very competitive price for your family trip to New Zealand.

Your continued trust means a great deal to us, and we look forward to helping with many more journeys ahead.

Warm Regards,
Team FlightsPro

Rated 5 out of 5 stars

Great travel company.

Best travel agency company
I was treated very well.

December 4, 2025
Unprompted review
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Reply from FlightsPro

Hi Ishanka,

Thank you for your kind feedback. We’re really pleased to hear you felt well looked after. Your support means a lot to us, and we look forward to helping with your future travel plans.

Best Wishes,
FlightsPro

Rated 5 out of 5 stars

Mr J Norton

Mr J Norton
Thanks very much again sir. Smooth and easy with no stress. He does it well.
Blessings

December 3, 2025
Unprompted review
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Reply from FlightsPro

Dear Dwayne,

Thank you very much for your kind words for FlightsPro Travel Agency. We’re delighted to hear everything was smooth, easy, and stress free.

We’ll be sure to pass your thanks on to James. Your support means a great deal to us. We look forward to assisting you again.

Regards,
Team FlightsPro

Rated 5 out of 5 stars

flights to Florida

Called James for a quote to fly to Florida, he was very helpful priced us multiple options, very friendly experience so far. Will update after we have actually went on our flights.

November 29, 2025
Unprompted review
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Reply from FlightsPro

Dear Sian,

Thank you for your lovely feedback of FlightsPro UK.We’re glad to hear James was helpful and took the time to price up multiple options for your Florida trip.

We appreciate you choosing FlightsPro UK and look forward to supporting you right through to your travels. We’ll be here if you need anything else before you fly.

Best Wishes,
FlightsPro UK

Rated 5 out of 5 stars

Very Reliable company

We have used this company a number of times and they never fail to deliver.
My friend usually book our holiday and all the ‘Travel agents’ she has dealt with were very good.
I’ve just booked another trip with this company to Trinidad and James was thorough, helpful, calm and patient.when dealing with my booking

November 27, 2025
Unprompted review
FlightsPro logo

Reply from FlightsPro

Hi Jenny,

Thank you for taking the time to leave such a positive review for FlightsPro UK.We’re really pleased to hear that you’ve had consistently good experiences with us and that James provided thorough, calm, and patient support when arranging your trip to Trinidad.

Your continued trust in our service means a lot to the team, and we look forward to helping with your future travel plans.

Best Wishes,
FlightsPro

Rated 5 out of 5 stars

I was recently referred to this company…

I was recently referred to this company (James specifically) and booked flights for an upcoming holiday with James and he’s been exceptionally helpful. Great customer service and truly amazing. I would definitely recommend him to my anyone.

November 26, 2025
Unprompted review
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Reply from FlightsPro

Dear Lianie,

Thank you for leaving this feedback, it genuinely made our day. James takes a lot of pride in looking after his travellers, so hearing that he helped you get everything sorted for your holiday means a lot to him and to the whole FlightsPro team.

We know how much trust it takes to book a trip, and we’re glad you felt supported from start to finish.

Your recommendation is huge for us, and we don’t take it lightly. Whenever you’re planning your next getaway, you’ll always have someone here ready to help. Enjoy your holiday — hope it’s a great one.

Safe Travels!
Team FlightsPro

Rated 5 out of 5 stars

Best customer service experience.

Best travel agent in London, perhaps in the UK for my family. We are booking with them for the past 9 years, going to Singapore for work. Family vacations in Canada, France, India & even to Lima with their travel agents. Never for once we felt we are on our own.

November 16, 2025
Unprompted review
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Reply from FlightsPro

Hi Kawal,

Thank you for such a wonderful review of FlightsPro UK. Nine years is a long time, and we’re truly grateful that you’ve continued to trust us with your travel plans year after year. From work trips to Singapore to family holidays in Canada, France, India and even Lima, it’s been a pleasure helping you and your family get where you need to be without the stress.

Hearing that you never once felt left on your own is exactly the kind of feedback that keeps us motivated. Our team works hard to make sure every journey feels supported from the moment you get in touch until you’re safely back home.

Thank you again for your loyalty and kind words.

Warm Regards,
FlightsPro UK

Rated 5 out of 5 stars

All my Travels

Once again Terry Jones was wonderful
In assisting me with my booking for my flight for a very special occasion.
I booked all my holiday flights to
Dominica
Cyprus
Brazil
Through him!
And next year back to Dominica.
Keep up your excellent work
From Patricia -& Christian
Thank you for been so professional , polite and helpful .

November 14, 2025
Unprompted review
FlightsPro logo

Reply from FlightsPro

Hi Patricia and Christian,

Thank you so much for sharing this glowing review of FlightsPro UK.It means a lot to hear that Terry has taken great care of you once again.

Helping you plan important trips and special occasions is exactly why we do what we do, and we're glad your journeys to Dominica, Cyprus, and Brazil have all gone smoothly.

We’ll make sure Terry sees your message – he’ll be thrilled. We look forward to arranging your return to Dominica next year and anything else you may need in the future.

Thanks again for your kind words and trust in us.

Warm Regards
FlightsPro UK

Rated 5 out of 5 stars

Good

They were the cheapest. Happy with the service.

October 31, 2025
Unprompted review
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Reply from FlightsPro

Dear Theo,

Thank you for your feedback of FlightsPro Travel Agency.We're pleased to know you were satisfied with both our pricing and service.

We appreciate your trust in us and look forward to assisting you with your future travel plans.

Best Wishes,
FlightsPro UK

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