We ordered the beautiful Ethnicraft corner sofa and it was delivered the next day! The delivery company had been in touch several times to give useful updates on the delivery time. All arrived in good... See more
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See what reviewers are saying
To Avoid: After multiple months delay on the original delivery date, the delivery appointment was skipped twice. Eventually a partial delivery showed up, for a 2000€+ order. Now one table is still mis... See more
Order placed on 04, with delivery date announced on 05. Today is the 09th, and the order has still not been received. It's probably DHL's fault, but it's a good idea to choose serious service provider... See more
Competitive price, delivery was fast, all products in order. Had some bad experiences with other online lamp shops recently, so quite happy about this one.
Company replied
Company details
About Flinders België
Written by the company
Kijk voor inspiratie ook op Flinders.be. Ontdek meer dan 43.000 designproducten online!
Flinders Klantenservice
Written by the company
- Deskundig advies
- Heb je een vraag aan onze afdeling Klantadvies? Wij helpen je graag! www.flinders.be/klantadvies/contact
- Gratis bezorging vanaf € 99
- Wat je ook bestelt bij ons, wij leveren altijd gratis bij bestellingen boven € 99, zowel in België als in Nederland
- 100% garantie
- Wij gaan voor 100% tevredenheid. Mocht een product niet bevallen; geen probleem. Je kunt het product altijd binnen 30 dagen retourneren.
Contact info
Affuitenhal 10, 1505 RE, Zaandam, Netherlands
- 03 808 37 05
- info@flinders.be
- flinders.be
4.0
Great
3K reviews
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good price
Good price, good product. Packaging not the most solid, torn on arrival. Probably the fault of PostNL. They are not great.
August 13, 2024
Reply from Flinders België
Dear Viktor,
Thank you for posting this positive review!
Hopefully your order is otherwise in order, despite the transport damage by PostNL.
If we can do anything for you, please let us know!
Josina
Flinders Klantadvies.
Super vlotte levering!
June 10, 2024
Perfecte levering en klantenservice
Perfecte levering, up to date tracking en een geweldige klantenservice
June 11, 2024
Excellent service fast delivery!!
June 10, 2024
The bed never arrived!!
June 5, 2024
Reply from Flinders België
Dear Irina,
Thank you for the review. This morning we spoke on the phone about the problems you experienced with the transporting company.
I have placed a new order with the last bed we have in stock, to solve this as soon as possible.
Please let me know if there is anything more i can do for you.
Kind regards,
Marielle
Flinders Klantadvies
Reply from Flinders België
Dear Bedros,
Thanks for leaving a review.
I'm sorry you are disappointed with our shipping and return policies. Shipping costs are charged for orders under €99.00 and returns are at your own expense. All this information can be read on our website. I'm sorry this wasn't clear to you.
If you have any further questions about this, we would like to hear from you.
Have a nice day!
Josina
Flinders Klantadvies.
Super service 👍👌
April 23, 2024
Heel correct
March 11, 2024
Perfecte communicatie en follow-up
Perfecte communicatie en follow-up. Ook bij problemen.
March 12, 2024
Stipte levering!
March 11, 2024
Flinders is a reliable online business
Flinders is a reliable online business, will order again. Thanks guys !
February 19, 2024
Perfect……l.
January 28, 2024
Service impeccable 👌
January 7, 2024
Everything as expected or promised!
Everything as expected or promised!
Excellent service!
December 20, 2023
Parcel not delivered
November 28, 2023
Reply from Flinders België
Hi good afternoon,
We're sorry to hear that your parcel was not delivered yet. As far as I can tell from the tracking information for your most recent orders, everything should have been delivered. Would you mind contacting us directly if this is not the case? This way we can start an investigation into the whereabouts of the missing parcel.
Rest assured that we will do everything to make sure your parcel reaches you as soon as possible.
Wishing you a lovely day!
Tessa
Flinders Klantadvies
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