Flix Auto Transport Reviews 

83
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly support team and delivery drivers for being exceptionally professional, courteous, and reassuring throughout the entire vehicle shipping process. Many people enthusiastically note that cars arrive safely right on schedule, while the overall pricing remains fair and completely transparent without encountering any unexpected financial charges. However, some reviewers noted unexpected price increases and sudden quote adjustments shortly before their scheduled pickup dates. A few individuals also faced frustrating scheduling delays, unhelpful management interactions, and serious difficulties getting their vehicles successfully loaded onto the transport trailers.

What people talk about most

Service

Clients share positive opinions on service, noting seamless and professional transport experiences. Consumers... See more

Staff

Consumers find staff to be positive, highlighting professional and friendly drivers and representatives who... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that cars arrived safely and on time.... See more

Price

Customers had positive experiences with price, reporting that pricing was great and the final cost matched... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first experience with any kinda of auto transport and Flix did a great job. They made the arrangements worry free and the three cars I had shipped were delivered a day before I expected... See more

Rated 5 out of 5 stars

The communication and contact throughout this whole process was amazing! Jimmy and his team kept their promise- especially after the last place was a scam. I called them yesterday to set everything up... See more

Rated 5 out of 5 stars

I was extremely nervous about the idea of shipping my car and from the first communication with Jack, my nerves were eased a bit. I had spoken to several other companies but it was something about Jac... See more

Rated 5 out of 5 stars

The company - Zack and Travis- were very helpful and kept me apprised of the time and date for pickup- the driver, Alfredo, was excellent; courteous and professional. Despite the storms my car was del... See more


Company details

  1. Transportation Service

Written by the company

Flix Auto Transport is a leading auto transport provider out of Austin, TX, USA. We proudly serve all 50 states. Our team has more than 8 years of experience in the auto transport industry. Our main goal is to provide quick, safe and fully insured transport. We stay on top of our orders for every single one of our customers. We are quick to respond on every single call, whether it's regarding the pick-up, transit time or even after your car has been delivered. We guarantee the highest level of professionalism, quickness and responsibility. Flix Auto Transport website: www.flixautotransport.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(83)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Where is my Car

Where is my Car? I booked on Friday with quoted price of $750 - $800 but instantly get sent a contract for $800. Rep stated they had a driver for pick up Friday or latest Saturday morning. I do not receive a call and had to call them on Monday due to them not answering on weekend. Instantly hit with more bs of a driver being found but only for $100 more. I refused because why would I pay more for horrible service. They agreed and stated they would stick with orginal price and a driver would pick up car Monday evening. They confirmed the car was picked up by driver but then I call dealership who sends me image of my car still being there. I call Flix Auto again and they confirm they "thought" car was picked up but it would be picked up Tuesday evening with deliver to take place on Wednesday after 6pm. Flix confirmed driver had vehicle. I waited up until 10pm with no call or delivery. It is now Thursday and have called Flix and can't get anyone on the phone. They have charged my card for the deposit but have not delivered. This is the worst experience ever. Will provide update later.

April 5, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look