Shipment for the preordered sidewinder motor was faster than expected, overall really happy with this shop! Bought several items online and at events on their booth. Communication is usually fast an... See more
Company replied
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Floatlife Europe team is very kind and precise when giving tou all the information and guidelines about the products and the order, I had some questions and they asked me almost in a couple of hour... See more
Company replied
Best customer support ever. Real human interaction. Still waiting for my order, but i trust the company,
Ordering : 10/10, fast picking, fastly shipped to me Delivery : here are a few things wrong at mondial relay, the point I picked out was not the point on the label. ( Then I got a message I had to... See more
Company replied
Company details
Written by the company
The Float Life Europe is a online and a physical store based in Lyon, France. We offer different services such as: European dealer for The Float Life products, and a Onewheel Service Center. Reach out to us for any of your Onewheel needs and we're here to help ! Float on, my friends :)
Contact info
33 rue de la claire, 69009, Lyon, France
- floatlife.europe@gmail.com
- floatlife-europe.com
4.6
Excellent
291 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Always 5*****
March 6, 2024
Reply from The Float Life Europe
Thanks a lot Sasha for your order and for the support ! Wishing you some great rides !
Float on, my friend :)
Ben
My question was never replied…
February 23, 2024
Reply from The Float Life Europe
Hi Nikos, we are sorry to read your review. Maybe there is a mistake somewhere, after checking our records, it seems that we have correctly replied to both of the email you sent within 24 hours. We just sent you another email to make sure the reply reaches you correctly and we remain fully available for any further information.
Float on, my friend :)
Ben
Great stuff
I needed to get a new tyre for my OneWheel XR. Buying from the US Float Life store wasn't really an option for me, so I was happy to find out there's a Europe store as well. I was able to get the tyre I wanted and some extra goodies to kit out my OneWheel. I was also delighted to find a nice handwritten note in the package along with some stickers, great stuff! Big thanks to Ben and the rest of the Float Life Europe team!
February 16, 2024
Reply from The Float Life Europe
Thanks a lot Quinten for this super positive review on your experience with us ! We now wish you to have a lot of fun with your fresh gear and have some great rides on your Onewheel !
Float on, my friend :)
Ben
Super friendly contact
Super friendly contact, I love the personal notes! Awesome stuff!!!
January 17, 2024
Reply from The Float Life Europe
Thanks a lot Maurice for the positive review which motivates us event more ! Wish you some great riding !
Float on, my friend :)
Ben
Fast delivery with tracking number
Fast delivery with tracking number, awesome products and many goodies gift!!
Thanks a lot
January 18, 2024
Reply from The Float Life Europe
Thanks a lot Vince for the positive review ! Wish you hella fun on your fresh 5' Hub ! Float on, my friend :)
Ben
Really nice and professional crew of…
Really nice and professional crew of people who make Onewheel owners' lives easier in whole Europe.
January 1, 2024
Reply from The Float Life Europe
Thanks a lot Mateusz for the positive review on your experience ! We wish you all the best rides ahead !
Float on, my friend :)
Ben
Top super service
December 31, 2023
Reply from The Float Life Europe
Merci Thibaud pour ton avis ! Ça motive toujours de recevoir ce genre de message !
Float on, my friend :)
Ben
Amazing company | Incredible Ben!
Amazing company, always super supportive of the community, seems like Ben always goes above and beyond to help where he can and honestly is just such a lovely guy!
January 10, 2024
Unprompted review
Reply from The Float Life Europe
Thanks a bunch Max for the super kind words ! Wishing you all the best and looking forward riding with you in some events !
Float on, my friend :)
Ben
Reply from The Float Life Europe
Thank you so much Andy for your review ! Wishing you awesome rides out there !
Float on, my friend :)
Ben
They have send the wrong parts.
They have send the wrong parts.
Ordered an enduro tire and got the slick.
They have not contacted me yet after I have sended them an email.
December 21, 2023
Reply from The Float Life Europe
Hi Jorn, we are sorry for the mistake you experienced with your order. Between Christmas and New Year our team had a break which impacted our answer delay. We hope that the solution we gave you by email has been satisfying and quick enough to compensate the frustration you experienced with us. We wish you some great rides and a Happy New Year 2024 !
Float on, my friend :)
Ben
Always the best!
November 22, 2023
Reply from The Float Life Europe
Thanks a lot Richard for the positive review ! Wishing you awesome rides despite the cold weather !
Float on, my friend :)
Ben
Reply from The Float Life Europe
Thank you sincerely fro this nice review Angelo. We care a lot about the orders we ship. Wish you amazing rides !
Float on, my friend :)
Ben
Delivered as ordered
November 17, 2023
Reply from The Float Life Europe
Thanks a lot Ante for the positive feedback on your order ! It helps us a lot. Wishing you a lot of great rides this winter !
Float on, my friend :)
Ben
Great store for all your float fun
Great store for all your float fun! Super fast shipping & great service! Always get some little gifts and personal notes.
November 15, 2023
Reply from The Float Life Europe
Thanks a lot Devrim for your review ! We like to personalise every order we process as a way to thank for the support ! Wish you great rides !
Float on, my friend :)
Ben
Reply from The Float Life Europe
Thanks a lot Jörg for the review ! Wishing you some quick rides then 😁
Float on, my friend :)
Ben
Reply from The Float Life Europe
Thanks a lot Luciano for this cool feedback ! We know that shipping times are important for a good shipping experience ! Enjoy your stuff & Float on, my friend :)
Ben
Cool products!
Hey guyse,
Love your products, would love to see more T-Shirts and Style products to wear, but all in all love tfl stuff☺️☺️
Float on my Friends ;)
Isa
October 27, 2023
Reply from The Float Life Europe
Hey Isa, thanks a lot for your positive feedback, we appreciate it ! Regarding the merch', we just dropped some on the website and we have more coming in soon ! We're aware of that and actively working to keep the shelves full of merch !
All the best !
Float on, my friend :)
Ben
Good service and great products for my…
Good service and great products for my One Wheel XR. Keep up the stoke!
October 20, 2023
Reply from The Float Life Europe
Thanks a lot Thomas for the positive feedback, we're committed for your satisfaction ! See you soon.
Float on, my friend :)
Ben
3rd order
3rd order from shop , what i can say? Great top service , i am glad that floateurope existing. Keep up great work guys.
October 24, 2023
Reply from The Float Life Europe
Thank you very much Erik for the positive feedback on your order, we wish you all the best and some awesome rides !
Float on, my friend :)
Ben
It takes really long time
I ordered on the 4th of October and it is still not shipped
(Date of review is 17th of october)
October 4, 2023
Reply from The Float Life Europe
Hi David, Thanks for your review, we totally understand your vision. I recently broken my hand and that was hard to catch up the late after the Portuguese event we were at.
I have sent you an email to find a quick solution to your situation and having you riding your board with a lot of fun.
Float on, my friend :)
Ben
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