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Rated 3 out of 5 stars

The shipping is awful for this product. The truck dropped off 2000 lbs. of flooring at the end of my driveway. They said they were not contracted to leave it anywhere else. It was very difficult fo... See more

Rated 5 out of 5 stars

The product is amazing. I love our new floors. Installation wasn’t too difficult. However, working around door jambs proved to be tricky. Normal traffic has resulted in no scratching. But note movin... See more

Rated 5 out of 5 stars

I highly recommend Flooret for both the quality of the product and their outstanding support. We've installed Flooret Modin LVP in 2 rooms. Beautiful stuff. We were able to easily install it on o... See more

Rated 5 out of 5 stars

We ordered samples for different color in both base and signature. They are very well packaged and look incredible. We have ordered many samples from different stores and we can tell the floor at floo... See more

Company details

  1. Flooring Store

Written by the company

Flooret is a refreshingly transparent flooring company, offering premium vinyl floors at factory-direct prices to give customers the greatest quality for the lowest cost. We are taking a stand against unnecessary markups as floors travel from factory to brand to distributor to retailer and finally to you at upwards of 600% the original factory price. You will not find hundreds of options on our site either. We take pride in our floors, cut no corners, and select only the best. Our specs are second to none in the industry for both residential and commercial use. Using the internet as our showroom along with direct mail sample boxes, Flooret makes selecting and purchasing floors more enjoyable and stress-free than ever before.


Contact info

4.2

Great

TrustScore 4 out of 5

211 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It took me almost two years to decide…

It took me almost two years to decide on a brand of LVP flooring. After seeing reviews on Houzz I chose Flooret. I ordered samples from Amazon and Flooret directly and selected Sutton Signature. Due to shipping issues there was a slight delay for delivery but boy was it worth the wait. I did my entire first and second floor and they are beautiful. My installer had no issues with the product either. Customer service was prompt and professional. I highly recommend this company.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

We ordered two full size Elmstead…

We ordered two full size Elmstead Signature samples. They arrived packaged very neatly in a nice shipping box. We are very happy with the samples and are placing them throughout our home to see how they look with different lightly throughout the day.

December 21, 2023
Unprompted review
Rated 5 out of 5 stars

Repeat customer…

I have ordered flooring for two homes I own and I'm completely satisfied with the product . It's industry leading .040 wear layer, cost and ease of installation. Another plus is the fast response to any questions you may have.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful flooring

Picked out 5 samples online. Great communication for confirmation and shipping. Received all samples packed nicely in a box. It really helped to see the color and touch the product in person. When we start our project we will definitely be using Flooret on our floors. Top quality.

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with the customer…

I am very satisfied with the customer support and the Flooret product. I was able to complete three bedrooms with the Soho base product and the rooms look outstanding! The fit and function provides an overall seamless appearance and the Soho provides a bright and overall clean look. A great product and simple installation. Thank you so much for a great solution

October 30, 2023
Unprompted review
Rated 1 out of 5 stars

Poor quality

The product isnt as sturdy as stated. The locking system broke with very little pressure. Also did some drop tests with forks and spoons and butter knives they all left noticible blemishes on the product and divits

November 1, 2023
Unprompted review
Flooret logo

Reply from Flooret

Hi Dan. First, thank you so much for taking the time to review us; we always appreciate feedback. Our click mechanisms are designed to be extremely sturdy when locked together. To test this properly, try clicking two samples together, place them flat on a surface, and then use force to try and slide them apart. This is more accurate to the type of forces that may be applied to your floor once installed. If you try to break a portion of a click mechanism with your hands directly, you will likely succeed, but that does not indicate how strong the locking mechanisms are in practice.

As far as drop tests go, for Modin LVP especially, if you notice any dents, they should self-correct over a period of about 24 hours. If you see any blemishes, try rubbing them out with a damp cloth or the back of a spoon. This almost always removes any marks. For Silvan Hardwood, it's pretty tough to dent, so any blemishes you see are potentially damage to the hardwood wear layer. Those can be easily corrected with a scratch concealer, and we'd be happy to recommend one if you like! If you have any questions, please feel free to reach out to our team at 1-800-700-8122 or support@flooret.com. Have a wonderful day!

Rated 5 out of 5 stars

High Quality, Easy to Work With Product

First, their customer service was great for me. During the whole process, I had a few issues come up and they addressed them all, completely to my satisfaction, and very quickly, so my DIY project never lost time.

Second, the quality of their Modin Nakan Base LVP product was/is awesome. After following a few tips & tricks from a YouTube installer, Joe Letendre, the task of installation was so much easier. Like Joe said, you need the right tools to make it so much easier. And once you get the knack of these tips and tricks, it really went smooth.

Of course, having a quality product to work with is your initial key, else all the tips & tricks are worthless.

I did their one piece bullnose stair treads which were a challenge, but only because they were designed for a 1" existing tread, which I took a piece to a store to see that it would fit like a glove. Ours, after removing the carpet from original construction in 2012, was 1 1/2" thick, so we figured a way to make it work. The quality of the treads were good and strong and very easy to work with.

A little issue came on 2 steps where we had 2 small landings. The only choice was to get the bullnose pieces that you would then use floor planks to hook into. That also included the very top step, which then led to the rest of the flooring upstairs.

So, we needed to do 3 bullnose, and no matter how hard I tried, we could not get the planks to get that last tiny click into the bullnose to do the final tight lock. Not sure why, and with all the experience with the rest of the floor planks into itself, which were perfect in locking every single plank, using Joe's tips & tricks, it just wouldn't lock in, so there is the slightest of gaps, but I made do because the rest of the planks click together perfectly.

Overall, after checking out so many different flooring places and getting other online samples, we settled on Flooret. We are absolutely happy with the results and the quality of their product, and absolutely would highly recommend to others to check it out.

I'm a 68yr old DIY'er and did everything myself, from emptying the rooms, carpet and pad removal, removing all staples and glue residue, pouring flooring leveler in the hallway, to cutting and laying the flooring, and having such a high quality product to work with made the end result that much more satisfying. The wife is happy, and that's all the thanx I needed.

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

We ordered our floors in July with an…

We ordered our floors in July with an Aug - Sept delivery date. An update on September 1st via email gave a date range in October, which has also been passed.

I called and spoke to a friendly gentleman on the phone, yet there is no ETA. I'm starting to think this product only exists in images and samples.

I realize sourcing is a bit out of control, but the lack of updates is really disappointing. It's back to the drawing board to find a product that actually exists outside of samples.

Our goal now is to find one that we like, then cancel our order.

October 17, 2023
Unprompted review
Flooret logo

Reply from Flooret

Hi Casey! First of all, thank you so much for taking the time to share your feedback with us. We'd like to apologize for the delays that your order has experienced. Global shipping delays are unfortunately still a reality that we are working through as well as we can. In this case, it sounds like there may have been some confusion around the ETA of your order.

Your order was expected to reach our warehouse around 10/18 (yesterday) and will then ship out from there and reach you within 4-12 business days. We're expecting the product to arrive any day now, so your order should still make it to you within that 4-12 business day window. Hopefully, this will still work for your project. If it doesn't, we'd be more than happy to help you switch your order to another color that's in stock now or get you a refund for your order.

Either way, our ultimate goal is to make sure you end up with a floor that you love! If you have any questions or concerns, please don't hesitate to give us a call at 1-800-700-8122.

Rated 5 out of 5 stars

Love

Delivery was faster than anticipated, especially with the Nakan being backordered. The flooring itself is gorgeous and so easy to install, we got the Nakan in the signature. 10/10 will be using in our entire home.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered my flooring today

I ordered my flooring today. Michael was very helpful in reviewing what my needs are and reviewing the subtotal and total of my order. Reviewing the total helped me realize I had order too much of an item. Michael is friendly, patient and knowledgeable. I am looking forward to installing the flooring.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Just ordered samples and they are…

Just ordered samples and they are definitely quality. I like the click system they use. They were to my door in a couple days in some fancy boxes. Samples were good size maybe a foot long or so. We marrowed it down to 2 and are going to order the full planks because of all the varations in colors.

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Flooret for the Win!

Every customer service contact I had was exceptional. The team really knows their stuff and goes above and beyond to walk you through each part of the decision making process. We have nothing but good things to say about our experience with Flooret. Quality product line too!

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Very professional...

I needed the confidence that I was getting quality and everything about my order and my interactions with Flooret has assured me that I am. I've since decided to use Flooret to upgrade my entire house!

August 30, 2023
Unprompted review

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