Flooring4UK Reviews 272

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and professional demeanor, making the entire process pleasant from start to finish. Many people highlight the excellent service, noting the efficiency, promptness, and high quality of the work performed, whether it's fitting carpets or laminate flooring. Reviewers are particularly impressed with the meticulous attention to detail, the cleanliness of the work, and the overall outstanding craftsmanship of the products and installations. The company is frequently recommended for its reliable and trustworthy service, with many customers expressing their intent to use them again for future flooring needs.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the outstanding and professional... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their friendliness,... See more

Quality

People report positive experiences with quality, consistently praising the high standard of carpets,... See more

Product

Clients share positive opinions on product, with many reviewers expressing delight and satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Proper local honest company. We have had our entire house done by these guys over the course of renavating and we couldent fault them one bit. The customer service is flawless from start to finish.... See more

Rated 5 out of 5 stars

What made dealing with Flooring4UK great was their outstanding customer focus.Everyone we spoke to, from Ollie in the showroom to Tom & Paul who came to fit our carpet, was very professional & helpful... See more

Rated 5 out of 5 stars

Yet again we had more laminate flooring and stair carpets fitted by Flooring4UK and once again we are totally delighted The three fitters took care of our furniture and provided a fault less servic... See more

Rated 5 out of 5 stars

This is the second time we've used this company. They're very helpful from the moment you enter the shop with advice about the best flooring for the job & the pro's & con's of different options. They... See more


Company details

  1. Flooring Store
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Contractor

Written by the company

We are a Flooring company based in Horsforth, Leeds. We specialise in Carpets, Vinyl, Laminate & Engineered Wood Flooring. We offer a number of services such as our in house fitting service, OAP service, movement of furniture service and our uplift and disposal service. Customer service is something we highly regard from the initial contact with our customers right through to the completion of a job.


Contact info

5.0

Excellent

TrustScore 5 out of 5

272 reviews

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Rated 5 out of 5 stars

Amazing service from start to finish

From the first time I walked into the store, right up to the installation, service has been amazing. I originally spoke with Olley who provided me with great, no pressure service and support during my initial visit. I visited a week later where I then met Tom who provided a great solution to a challenging flooring area, which just reconfirmed to me that they knew what they were talking about! They were very accommodating with booking me in, as I had to get some work done to the floorboards prior to their visit.They recommended a joiner Leon from xl home maintenance who was great. I also appreciated that they offered to install over two days, to give me time to move my things from one room to another.
Great communication throughout - they called a week prior to installation to reconfirm and also called on day 1 of installation an hour before.
Olivia, Tom and Paul are a fab installation team. Knowledge, quick, efficient, great workmanship and just overall lovely people. I'm so happy with the end result. I will be recommending this company because they are great!!

January 29, 2025
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Reply from Flooring4UK

Thank you so much for your review!

Rated 5 out of 5 stars

Excellent service from end to end

Excellent service from end to end. Never had a floor done before so went to the shop to ask a load of questions. They were patient and clear, and very honest about the different price points. We'd had a leak under the existing floor so they arranged the fitting over 4 days to give it time to dry after they ripped it up. Olivia and Paul were excellent; efficient and friendly. The work is excellent quality. Would highly recommend.

January 10, 2025
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Reply from Flooring4UK

Thank you so much for your review!

Rated 5 out of 5 stars

First class service by Flooring4UK

First class service by Olivia, Tom and Paul. They arrive and take control of everything e.g removal of fridge freezers/ re-plumbing washing machines. They get on with job as soon as they arrive and work 💯 as a team. Not only is their work outstanding, but they tidy and clean up and dispose of all rubbish. I would definitely recommend and will be using #Flooring4UK again in the future 🙏

January 24, 2025
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Reply from Flooring4UK

Thank you so much for your review!

Rated 5 out of 5 stars

A five star service ⭐️⭐️⭐️⭐️⭐️

I’m over the moon with my new stair carpet. Tom and Paul were on time, friendly and professional. They’ve done a first class job and I will not hesitate to recommend flooring4uk to any friends and family looking for flooring.

January 20, 2025
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Reply from Flooring4UK

Thank you so much for your review!

Rated 5 out of 5 stars

Great service

We needed a new carpet quickly. Someone came to measure the same day and checked what wae wanted was in stock. Dave and Olivia came to fit it a few days later. They were great and very helpful with the furniture. Great service!

January 15, 2025
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Reply from Flooring4UK

Thank you so much for your review!

Rated 5 out of 5 stars

Brilliant experience from start to…

Brilliant experience from start to finish - I went into the shop and the guys were very friendly and helpful. They came out to measure the same day!

The booking experience was straightforward.

In terms of fitting, Olivia and Paul (and Dan!) were amazing. They were so friendly and professional, they clearly take a lot of pride in their work and explained all the decisions made and left the house very tidy! Would 100% use again, thank you.

January 9, 2025
Unprompted review
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Reply from Flooring4UK

Thank you so much for your review!

Rated 5 out of 5 stars

Impressive service

Impressive service from coming out to measure up, product choice in the shop with excellent advice regarding what carpet was best. Fitting happened very quickly, old carpet removed and everything left very tidy. Thank you. Have used Flooring4UK on three occasions now and will definitely use them again in the future

January 8, 2025
Unprompted review
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Reply from Flooring4UK

Thank you so much for your review!

Rated 5 out of 5 stars

Excellent service.

We were very impressed by the choice of carpets and the advice given in store. Somebody came round the same day to measure and quote. Most impressive were Olivia and Paul who arrived punctually on a very snowy day and did an excellent job removing the old carpet and fitting the new one despite there being a very large and heavy bed in the room. We have had a lot of carpets fitted over 50 years of marriage but never before have the fitters brought their own vacuum cleaner and cleared up everywhere. Very polite, respectful and friendly service Thankyou.

January 7, 2025
Unprompted review
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Reply from Flooring4UK

Thank you so much for your review!

Rated 5 out of 5 stars

Professional finish

Had Lino fitted into my kitchen area. Great fitters. Looks fabulous. Thank you.

January 7, 2025
Unprompted review
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Reply from Flooring4UK

Thank you so much!

Rated 5 out of 5 stars

Highly recommend went above and beyond

Highly recommend went above and beyond! Cant thank Paul and Olivia enough. Very tidy work and to a high standard will be doing business here again 100%!!! Thanks again guys

December 20, 2024
Unprompted review
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Reply from Flooring4UK

Thank you so much!

Rated 5 out of 5 stars

Wooden laminate floor

Tom and Paul did a great job on our laminate flooring. Easy to talk to, super efficient and the floor has never looked better. Thank you

December 19, 2024
Unprompted review
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Reply from Flooring4UK

Thank you so much!

Rated 5 out of 5 stars

Olivia Tom & Paul

Olivia, Tom and Paul were fantastic. I’d highly recommend them, professional, organised, on time. Did a beautiful job fitting and tidying up after. Super friendly too - a pleasure to have in the house. I will definitely go back to them in future. Many thanks!

December 18, 2024
Unprompted review
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Reply from Flooring4UK

Thank you so much!

Rated 5 out of 5 stars

We had our laminate floor fitted…

We had our laminate floor fitted yesterday and I cannot speak highly enough of the service we were given. The fitters were on time, worked really hard, and cleaned everything up after themselves. I am so thrilled with everything. Thank you so much

December 12, 2024
Unprompted review
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Reply from Flooring4UK

Thank you so much for your review!

Rated 5 out of 5 stars

Yet again great service from the team

Yet again great service from the team. Ollie helped enormously sourcing the right carpet and Tom and Dave fitted it quickly and expertly as always. I cannot recommend these guys enough.

December 12, 2024
Unprompted review
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Reply from Flooring4UK

Thank you so much!

Rated 5 out of 5 stars

Highly Recommend

Great service from initial contact in store to fitting. I also used this company 3 years ago and had some laminate fitted.

Very professional, friendly bunch of staff. They come out to measure up. Chose carpet in store.

When the carpet was fitted they turned up with a friendly manner and on time. Very impressed with the carpet and their skills as fitters. Highly recommend. I went out and came back to a new front room!

December 10, 2024
Unprompted review
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Reply from Flooring4UK

Thank you so much!

Rated 5 out of 5 stars

Fantastic Service throughout from Dave…

Fantastic Service throughout from Dave and Tom. From deciding on which carpet to buy, to measuring and finally to fitting. Couldn’t recommend them highly enough - already ordered a carpet for my spare bedroom as I’m so pleased with the quality of their work.

December 10, 2024
Unprompted review
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Reply from Flooring4UK

Thank you so much!

Rated 5 out of 5 stars

Excellent service

Excellent product range, competitive pricing and speedy expert fitting. Very pleased with the result. Would highly recommend.

December 10, 2024
Unprompted review
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Reply from Flooring4UK

Thank you so much!

Rated 5 out of 5 stars

Thorough and worked hard and did a…

Thorough and worked hard and did a great job after the first experience with another company had been a poor one . Hallway looks great and a high standard of fitting

December 3, 2024
Unprompted review
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Reply from Flooring4UK

Thank you so much!

Rated 5 out of 5 stars

Fab service!

Friendly, professional and speedy service!
Brilliant team effort to get our floors looking amazing!

December 2, 2024
Unprompted review
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Reply from Flooring4UK

Thank you so much for your review!

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