Excellent customer service and user friendly ordering. I have purchased twice from your company and am please so far. Thank you!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was so happy to find this great waterhog mat at the perfect size for my entry hallway - and the color is lovely, too.
Very fast shipping good quality product good suction hi temperature sprayer i am very happy with this product and it comes with everything you need to start your own business
Having not done business with FloorMatShop before, I was a bit nervous about spending that kind of money on a gift. The reviews, however, swayed me. I ordered a mat and had it shipped to a friend acro... See more
Company details
Written by the company
Floor Mat Shop - Professional looking logo mats. Commercial grade entrance floor mats. Industrial safety mats. Floor Mat Shop also will do custom design logo message matting. 100's of floor matting style choose from with 100's of floor matting colors and color combinations. Most of the Floor Mat Shop mats are American made here in the USA.
Contact info
150 Arrowhead Drive, 60140, Hampshire, United States
- 888-226-2724 x3
- sales@floormatshop.com
- floormatshop.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They have earned a lifelong customer in…
They have earned a lifelong customer in me. Kate in Customer service was top-notch and helped me get my design perfect and helped accommodate a large order that needed to be shipped to multiple addresses. Definitely a lifelong customer here!! Thank you!!
August 22, 2023
It was easy to get quote and a breeze…
It was easy to get quote and a breeze to accept and pay online..
August 18, 2023
Great custom rug!
We needed a custom size exterior rug and they were able to provide it. They do alot of custom work in a wide variety of colors. You may have to wait a few weeks for the product, but you wont be disappointed. Communication was good. I knew when my card was being charged and the date it shipped out. I would buy from them again.
June 10, 2023
Actual Custom Cut Mats!
Actual Custom Cut Mats!
Custom cut mats are so hard to find! I was so grateful to find the FloorMatShop to carpet my parking garage elevators. They haven't been replaced since I could no longer find custom. They were easy to order. Were shipped in a timely manner and were a great price! Wonderful experience overall!
June 9, 2023
Office manager
Help us with question and anwser about the product and they show very good customer services.
August 14, 2023
Easy to Order
The rugs turned out exactly as expected! Easy to order and great customer service.
June 8, 2023
Everything went well!
August 14, 2023
easy to order
August 11, 2023
Timely and awesome job
June 2, 2023
Great job!
This is our second order and again our rug turned out great. We are very happy with it. We will definitely order again.
June 1, 2023
exceptionally good customer service
As total online client i can say, customer service is exceptionally good. thank you so much
May 31, 2023
I was looking for a place that could…
I was looking for a place that could fulfill all the sizes I needed and this site had those sizes. Shipping was pretty quick and the items arrived in good condition. I would definitely use the FloorMatShop again.
July 24, 2023
Easy to order
This rating is for the check-out experience. It was very simple and quick to order our logo mat for our front lobby.
July 28, 2023
Kate is always the best!
Kate is always the best!! I have ordered 3 rugs off her and she’s so helpful
July 26, 2023
Everything was perfect!!
May 9, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.