It’s the first time I have used this company and was a bit sceptical, especially as I didn’t receive confirmation of order from them. However I am totally satisfied with their incredible service. It a... See more
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If I could give this Company 0 stars I would. No confirmation of order and send two messages via their "Contact Us" form.....nothing! After reading reviews from others I decided that I would contact... See more
ordered sympathy card and paid extra for next day delivery (17/01/23). As other reviews - heard nothing. requested update via webform. Arrived where card should have arrived a week later - definitely... See more
I regret not checking reviews before ordering with this company. No method to contact them apart from a mobile number which no one ever answers. Evri has lost my order and I’ve escalated with them but... See more
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do not even consider using
ordered sympathy card and paid extra for next day delivery (17/01/23). As other reviews - heard nothing. requested update via webform. Arrived where card should have arrived a week later - definitely not received. Embarrassment as all other sympathy cards etc there but not ours. Now 11/02/23 have received e-mail to say order pending - I really hope not - its a bit too late for sympathy & the funeral is in 2 days!! still waiting for refund.
Avoid Avoid Avoid
Avoid Avoid Avoid
I placed an order on 9th December which still hasn’t been delivered. I’ve sent emails, left messages on the mobile number given on their website but they are so rude not even acknowledging my concern and not picking up the phone is just so unprofessional
Never delivered
I ordered a floralcard for my friend who had a traumatic accident on 26th july she has still not received it.15/8 paid £25 by pal pay. I have emailed them with no reply and tried to use their contact us but that seems to be in a loop, goes no where. Very disappointed would not suggest anyone uses this company.
AVOID !purchased flowers 12th July for…
AVOID !purchased flowers 12th July for delivery 24th . Money debited from PayPal account - no order confirmation from floralcard and no delivery of flowers - shocking and disappointing service - AVOID AT ALL COSTS
Dead Flowers and Card all bent
Not what they show on website, flowers were half dead and one of the floral cards were all bent. Do not bother!
My daughter-in-law has just received…
My daughter-in-law has just received her floral card and sent me a picture. It’s nothing like the one Floral card advertised. It’s very drab with 8 dreary looking flowers,
I’m ashamed for her to have received this shocking gift from me , they were not cheap! I have asked for a refund but I don’t really think that will happen.
Surprise! - they have now refunded me in full which is great, but it still spoiled the occasion. I have since sent her a bouquet from another flower shop.
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