Floramamma Reviews 

437
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

La migliore esperienza da Toronto, Canada, in circostanze tristi. Angela e Domenico hanno effettuato i nostri 3 cestini con breve preavviso e con compassione ed empatia. Mia madre ed io ringraziamo... See more

Rated 1 out of 5 stars

Bought 2 wrap cover up dresses. Bought size according to size chart (14), Far too small and appallingly poor quality, looked like rags. Contacted customer service who told me I received what I ordered... See more

Rated 5 out of 5 stars

I'm a new customer from USA who wanted to send flower/plant arrangement to family in Italy (Puglia) and found this site that serviced that area at reasonable prices. They were one of the few that prov... See more

Rated 5 out of 5 stars

I recently had a wonderful experience with Maria Fiorista! I had a last minute birthday request for our wonderful Co-Founder who was staying in a hard to find Villa in Italy. Maria and her team went a... See more

Company details

  1. Shopping & Fashion

Written by the company

Flora Mamma, Delivering flowers same day to any location in Europe. Call today on +44 20376 92171


Contact info

4.1

Great

TrustScore 4 out of 5

437 reviews

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4.1

All reviews

(437)

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Rated 1 out of 5 stars

Poor quality and appalling customer service

Bought 2 wrap cover up dresses. Bought size according to size chart (14), Far too small and appallingly poor quality, looked like rags. Contacted customer service who told me I received what I ordered, eventually offered £3 refund although cost over £20. Alternatively I could return to China at my own expense which they advised would be very costly! 1 would give 0 stars if it was possible!

September 25, 2023
Unprompted review
Rated 1 out of 5 stars

I wish i could leave 0 stars! SCAM!

I wish i could leave 0 stars. This website is a scam, paid my flowers never delivered. Phone numbers both inactive, e-mail no one ever answered is insane. I hate them so much and is so frustrating, i basically gave them 70$ for no reason. Don't buy flowers from them it's a SCAM!!!

May 13, 2023
Unprompted review
Rated 4 out of 5 stars

I wanted to send flowers to my daughter…

I wanted to send flowers to my daughter in Luxembourg from Ireland for St Patrick's Day. It was proving difficult with other operators, but not for Maria and team. Helpful and informative and accomplished a special request also. Thank you so much.

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Flowers from Portugal to Germany

Flowers from Portugal to Germany, with love ❤️
I live in Portugal and wanted to send my boyfriend flowers and chocolates for his birthday! He is living in Germany.
At Maria's Fiorist I got to do it easily, as everything is very well explained on the website, and I asked for the flowers to be in the vase - and they did it! And before delivering it, they phoned my boyfriend to check the adress, which was very useful, as he was home working, so they delivered the flowers and chocolates at his home on that same day, for his birthday!
He felt so happy with the surprise and I was very happy too!! ❤️
Thank you sou much!
We'll keep on using your services!
Paula

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

International Funeral Wreath Delivery

We received excellent customer service and product when we had to order flowers from the United States to Germany for my uncle’s funeral. We were pressed for time, and the representative worked with us to make sure that our arrangement made it in time. Additionally, we had a special request and they were able to accommodate it on short notice. I will absolutely use them in the future.

March 17, 2023
Unprompted review
Rated 1 out of 5 stars

Flowers did not arrive on time

Flowers did not arrive on time, it took them weeks to respond, they substituted the bouquet I ordered for something that looked like it spent days in the trunk of the car with no word of apology. Only letting me know that substitution took place a month after they finally delivered. Worst experience possible.

February 4, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered flowers 27/1/23 to Sweden and…

I ordered flowers 27/1/23 to Sweden and both MARIA and ANGELA are FRAUD no flowers turn up for days then promised me refund and guess what???? NO refund over 2 weeks. SAVE your money and go somewhere because they are THEIFS THEIFS THEIFS

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect Service - cannot be faulted

From the first email I got back from these guys, I knew that I was in better hands than I was when I tried with other flower companies. There is absolutely no way that I would use any other, now that I have found you.
She LOVED the flowers. I received a picture of them from her and the bouquet looks absolutely fantastic. Please pass on my thanks to the local florist for being flexible with my requirements, offering me different options and ultimately creating such an amazing bouquet. Please thank the delivery driver for being so prompt with the delivery and also for his efforts to keep the flowers as a surprise when he called her to deliver. The florist has done such a great job.

I especially thank Domenico for his tireless and relentless work to deliver all of my requests. Nothing I asked for was impossible for him.
He completed every request immediately, liaised with the florist (in Catania, Sicily) perfectly, helped me with my Italian message and communicated brilliantly not only on the phone, but in his emails also. I enjoyed speaking with him, he is great!
You should be proud to have a representative like Domenico working in your customer service team.

February 14, 2023
Unprompted review
Rated 1 out of 5 stars

Not a single thing about the bouquet…

Not a single thing about the bouquet was as on the picture. The number of flowers was different (less than promised), they were all changed to much cheaper versions. I tried calling them but the call kept hang up no matter how many times I called. I emailed them and I never received a reply. SCAMMERS!!! Basically I gave my sister some VERY expensive grass and sticks.

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered from the United States

Ordered from the United States. The follow up is professional and quick. The flowers, vase, and teddy bear were exactly as shown on the online order. Would highly recommend. Five star.

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service by Maria’s Florist

I just ordered a beautiful bouquet of flowers with card for a friend in Catania and was very impressed with the quality of product and service. My friend raved about the absolute beauty of the blissful flower arrangement and friendly delivery. I’m from Houston, Texas and this was my first time ordering and having delivered such a gift overseas, I’m glad I found Maria’s Florist because they did an amazing job and exceeded expectations!

December 29, 2022
Unprompted review

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