FloridaCarHire.com Reviews 485

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Floridacarhire Okay have used this company on several occasions in the past and always found their customer service to be great. My experience on this occasion is not up to usual standards, have tri... See more

Rated 5 out of 5 stars

Our holiday was nearly cancelled due to rental car problems. Our chosen Chrysler / dodge minivan is now no longer suitable for hand control operation due to internal vehicle changes. We spoke direct t... See more

Rated 5 out of 5 stars

We have used Florida Car Hire for extended rentals for the past few years. We always get fast attention, great prices and 100% reliability. They think about what we want and make sure that they provid... See more

Rated 5 out of 5 stars

Compared many sites and found this to be very competitive. Initially used the 'live chat' facility to answer a number of queries and found it quick and useful. Then spoke on the phone to Robert to dis... See more

Company details

  1. Car Rental Agency

About FloridaCarHire.com

Information provided by various external sources

- UK Based Call Centre
- Fully Insured Vehicles
- Fast Voucher Dispatch
- Book Now, Pay Later
- Friendly Knowledgable Staff
- Lowest Price Guarantee


Contact info

4.2

Great

TrustScore 4 out of 5

485 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great Service

A trustworthy company that I have repeatedly used on holidays to Florida.

I found a cheaper price elsewhere which was swiftly matched following an email and call back.

April 5, 2016
Unprompted review
Rated 5 out of 5 stars

GOOD PRICE AND EXCELLENT SERVICE

I WOULD RECOMMEND FLORIDA CAR HIRE TO ANYONE VISITING ORLANDO ,PROMPT SERVICE AND THE BEST PRICE EVER FOR HIRING A DODGE GRAND VAN WITH MULTI DRIVERS AND INSURANCES.FOR US IN THE UK THE BEST DEAL I COULD FIND MANY THANKS.

April 3, 2016
Unprompted review
Rated 5 out of 5 stars

Very helpful

I found the whole procedure very straightforward which was made very easy by the very helpful guy on the other end of the phone. There were various questions I needed to ask and all were answered fully and to my satisfaction. I was told the confirmation voucher would arrive by email and sure enough 10 minutes later it was there. If picking up the car in Orlando airport runs as smoothly then I will be really impressed.

March 29, 2016
Unprompted review
Rated 5 out of 5 stars

Easy to use site with immediate feed back.

When booking I find it very quick and easy, to review all of the various options.
My only negative would be that I sent an e mail last year on return from my holiday. Which to date I have not received a reply.

March 15, 2016
Unprompted review
Rated 5 out of 5 stars

Orlando car hire

Very easy website with fantastic rates for the same standard of cover,also allows you to return the car at port canaveral for start of cruise.
Definitely use again 👍👍

February 5, 2016
Unprompted review
Rated 5 out of 5 stars

No Messing

Change my car before i went away for a car that was bigger and cheaper at no extra charge. When I got to the to the desk at MCO, no pressure to take out extra insurance etc just picked my car up at airport and away i went, dropping car off after vacation at different airport ( RSW) no problem.

Would recommend Florida Car Hire .com everytime.

Tony B Manchester UK

January 21, 2016
Unprompted review
Rated 5 out of 5 stars

excellent

excellent explained all and differences with gold and inclusive to make right choices for me definately recommend and best of all great prices

January 10, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent advice.

Compared many sites and found this to be very competitive. Initially used the 'live chat' facility to answer a number of queries and found it quick and useful. Then spoke on the phone to Robert to discuss price matching. He offered excellent advice and I purchased car hire directly from him. All relevant confirmations arrived within seconds by email. Only a minimal deposit was taken and there was no charge for using a credit card. So far so good.

January 3, 2016
Unprompted review
Rated 1 out of 5 stars

What happened to customer service?

I have used Floridacarhire twice before, 10 and 11 years ago and had no hesitation in choosing them again this time. Despite having checked in online, I was directed to the Alamo desk where I was offered a vehicle which I felt very inferior to the one I had booked. Much discussion and negotiation followed resulting in me having to pay another £350 on top of what I had already paid to get a vehicle I was happy with. So, I thought I would take it up with Floridacarhire and that was the real problem. 3 emails have been completely ignored leaving me no option but to award them this one star rating.

January 2, 2016
Unprompted review
FloridaCarHire.com logo

Reply from FloridaCarHire.com

Dear Sir

Thank you for taking the time to review us. I am extremely saddened to learn of the problems you have had. As you will see from past reviews this is not the level of service we seek to provide.

Please can you forward your email directly to me for attention and I will action immediately upon receipt.

Stephen Doherty
Media & Public Relations Manager
stephend@floridacarhire.com

Rated 5 out of 5 stars

Excellent service!

I was recommended this website from a previous user and I have to say I was not disappointed. I found a cheaper quote with the same hire company if I booked direct. So I called Floridacarhire to inform them and they gave me a slightly better price taking only a small deposit and I can pay the rest 6 weeks before we go, different to paying it all up front had I booked with the company direct. Very helpful advisor on the phone too. Perfect!

December 2, 2015
Unprompted review
Rated 5 out of 5 stars

great to deal with

i used the online chat with Katie who was great and then phoned up to book with Rob was fantastic he knew his stuff. great to deal with 5 *

November 18, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service & price

This is the first time that I have booked with Florida Car Hire and I must say I have been very impressed.
Rob returned my call and answered any questions that I had, but most importantly gave me some good tips and advise.
In summary -- A very pleasant and helpful individual, with most importantly a good product and price.

November 11, 2015
Unprompted review
Rated 5 out of 5 stars

Katie was really helpful

Thank you Katie for your help and your patience during my booking yesterday. I am convinced this company is true to it's word as Katie told me my voucher would be with me today and true to her word it is.
Profesional, helpful and great price.

November 11, 2015
Unprompted review
Rated 5 out of 5 stars

Rob of FloridaCarHire is the BEST

Effective,efficient and 100% knowledgeable Rob organised my rental with
Full totally comprehensive cover at a price I doubt you will find in the US.or anywhere.
And with one of the Rental Giants not a local company.It is a pity I did not find this company years ago. I shall recommend this company and Rob to my family,colleagues and friends

October 31, 2015
Unprompted review

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