Flow Right Heating & Gas Reviews 

177
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Steve installed our central heating boiler and has since serviced it annually. Steve is friendly and the service is excellent. Admin has been managed very well by Holly

Company replied

Rated 5 out of 5 stars

I've used the services of Flow Right for a number of years now, for my own house and my rental properties. Admin and appointments etc handled by Holly and Steve carries out installs and services. Alwa... See more

Rated 5 out of 5 stars

Just had a new Worcester Bosch boiler installed by Steve of Flow Right Heating and Gas. An excellent experience all round. Steve did a lovely job. He was polite, knowledgeable and very friendly. Clea... See more

Company replied

Rated 5 out of 5 stars

This Company did a brilliant job! Over two days Steven took out three old water tanks and an old boiler and replaced them with a new Worcester Bosch Combi boiler, had all the old materials removed and... See more

Company replied

Company details

  1. Boiler and Heating Service

Information provided by various external sources

At Flow-Right Heating & Gas, we specialise in the installation and servicing of Domestic and Commercial boilers and central heating. We also carry out landlord gas safety checks, installation of Smart heating controls, including Drayton Wiser and Nest and Powerflushing.


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4.9

Excellent

TrustScore 5 out of 5

177 reviews

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4.9

All reviews

(177)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Steve & Holly make a great team and…

Steve & Holly make a great team and provide a very efficient service. Steve arrived bang on time and completed the installation of our new boiler within the day. The price quoted was extremely competitive and we are delighted with a job well-done. I recommend Flow Right unreservedly.

October 2, 2023
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5 ⭐ review Janusz! We're so pleased to hear you're happy with the job. Best Wishes, Holly and Steve

Rated 5 out of 5 stars

A very efficient and friendly team ……

A very efficient and friendly team … Flow Right installed my new boiler a couple of years ago, always remind me when the service is due and respond to any queries I may have immediately. I couldn’t recommend them them enough!

August 17, 2023
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your 5* review Liz!
Holly and Steve

Rated 5 out of 5 stars

Steve was so helpful

Steve was so helpful, knowledgeable, punctual, and efficient. We are very happy with our new boiler/unvented system. We appreciate his suggestions and advice beforehand choosing the right one for us. He's also such a nice person to deal with.

Kan & Myat

July 28, 2023
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your review Kan & Myat!
Holly and Steve

Rated 5 out of 5 stars

Radiator and Hive controls fitted

Had Steve do a couple of jobs, really pleased with his work and explanations of requirements. Would definitely recommend him

July 20, 2023
Unprompted review
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Reply from Flow Right Heating & Gas

Hi Mike,
We're really pleased to hear you're happy with Steve's work and would recommend.
Best Wishes,
Holly and Steve

Rated 5 out of 5 stars

Boiler Install and annual servicing.

Stephen installed my boiler 3 years ago and has been giving it its annual service since. Alway polite and courteous.

June 17, 2023
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for review Rob, we really appreciate you coming back to us each year for your service. Holly and Steve

Rated 5 out of 5 stars

Fabulous service

Steve fitted our boiler & central heating system 10 years ago & we've had him back annually to service it ever since. Holly & Steve are professional, personable & great value. Have & will continue to recommend them to everyone we know. Cheers you guys! Thanks for all your help over the years.

June 13, 2023
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your review Mark. We really appreciate that you've continued to choose us for over a decade now! Thank you! Holly and Steve

Rated 5 out of 5 stars

I have used this company for many…

I have used this company for many years. Firstly, for a new boiler and annually for a boiler service. Very professional family business who provide an efficient service and excellent customer service from both Steve and Holly.
Thanks Nicola

April 18, 2023
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you very much for your review Nicola, we really pleased to hear you're happy with our service.

Holly and Steve

Rated 5 out of 5 stars

EXCELLENT & EFFICIENT

EXCELLENT & EFFICIENT

M’y daughter needed a new boiler and enquiring through the Bosch website, I received a very prompt reply from Flow-Right. Holly arranged for Steve to call round the next day to check on what was required, and we received a quote that same evening. This was accepted and a date arranged for the works to be carried out. Steve was punctual and tidy and completed the removal of the old hot water tank and the re-siting of the new boiler in the timescale he had given us. The waste was removed and recycled shortly after he had left.
Thank you very much Holly and Steve. You made the whole process stress free and we have no hesitation in recommending your Company.
Best wishes
Patricia and Sarah

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Superb and reliable business.

I have used Flowright for Boiler services since 2015.
Having moved to a new property, Steve fitted a new boiler and has serviced it each year. A new radiator has been fitted today. No fuss , No mess , on time and reliable. A great team and constant communication regarding appointment details. Always accommodating. Would highly recommend .

March 24, 2023
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your review and for coming back to us each year Jane!
We really appreciate it!
Holly and Steve

Rated 5 out of 5 stars

Professional

Dose a great job, very professional and helpful. I can highly recommend Flow Right, I had a new boiler off them a few years ago, excellent service, I have my boiler serviced off them every year,
Excellent service very professional

March 13, 2023
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your review Mary! We appreciate your custom! Holly

Rated 5 out of 5 stars

Superb!

Really efficient from the booking of the appointment, to the completion of the work. We have used Flow Right several times and would highly recommend. They have fitted three boilers, in three different properties, carried out annual servicing and gas safety certificates for us. An excellent and reliable service. Would highly recommend.

January 27, 2023
Unprompted review
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Reply from Flow Right Heating & Gas

Thanks for your review Paula, we really appreciate your loyalty!
Holly and Steve

Rated 5 out of 5 stars

Just what you want

Just what you want, Agreed a price and date for work turned up on time no fuss no problems great job professional service from start to finish at a fair price.
Know a number of people who have used Steve and Holly and everyone happy with Quality of work done.

December 12, 2022
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your review Martin! We're really pleased you're happy with our service and the quality of the work carried out.
Best Wishes,
Holly and Steve

Rated 5 out of 5 stars

Professional Service

Steve was both prompt and polite when we originally had our quote (via Worcester's website) for a new boiler.

Whilst we had another couple of quotes, Flow Right not only came out the cheapest, where the most professional of the three quotes we received.

Once we decided to proceed with Flow Right, they where able to bring our installation forward at very short notice after our old boiler (that was on it's last legs) finally gave up the ghost.

The actual installation was both quick and professional with the old boiler and packaging not only removed but recycled.

I would have no hesitation in recommending Flow Right Heating & Gas.

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent, reliable and friendly service.

Holly and Steve were so very helpful right from my first enquiry, offering a quote the same day and giving me three options to choose from. Steve installed the new boiler quickly and efficiently leaving everywhere clean and tidy. I highly recommend them, don't think you'll find better service anywhere. Holly communicated quickly and politely with me and she dealt with all the paperwork for registering the boiler.
An altogether excellent service from Steve and Holly - they came out extra quickly due to me having no hot water. So grateful to them.

November 19, 2022
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your review. We're so glad we were able to help when you needed it and pleased to hear that you would recommend us! Best Wishes, Holly and Steve

Rated 5 out of 5 stars

Boiler

Stephen and Holly, knew exactly what was wrong with my boiler, tried to keep it as cost effect as possible, brilliant communion and very efficient service, very happy with work done.
Would recommend to friends and family 👍

October 7, 2022
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your review Danielle. We're really pleased to hear you were happy with the boiler repair and would recommend us. Holly and Steve

Rated 5 out of 5 stars

new Worcester boiler and radiator

We had a new Worcester boiler and radiator fitted. The quote process was quick and efficient, and installation quickly arranged. Steve was neat and tidy, staying way past home time to get the hive working, and when it wouldn’t kept in touch to see if we had managed to, before changing it the day after.

October 3, 2022
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your review, we're so pleased to hear you're happy with the job!
Holly and Steve

Rated 5 out of 5 stars

New Boiler and other jobs!

Steve fitted a new boiler for us and some other jobs around the house and worked so hard to get it done and get us up and running with hot water as soon as he could. He was prompt, tidy and I would definitely recommend Flowright. Holly is very quick at communicating over email too which I really appreciate as often I'm at work and don't get a chance to pick up the phone! Thank you, Hannah and Jordan

September 5, 2022
Unprompted review
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Reply from Flow Right Heating & Gas

We're so pleased to hear you're happy with the job!
Thanks,
Holly and Steve

Rated 5 out of 5 stars

I’ve just had a new Worcester Bosch…

I’ve just had a new Worcester Bosch combi boiler installed by Flow Right. From start to finish the process was quick and efficient. I spoke to Holly at the office and she was able to promptly arrange a quote which was provided promptly and at a competitive price. Steve carried out the professional installation to a high standard and was available to answer any questions I had with regards to the work. I would not hesitate to recommend to others. Professional and friendly from start to finish. Many thanks

September 27, 2022
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Hi Andrew,
We're really pleased to hear you're happy with our service and would recommend us.
Thanks,
Holly and Steve

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