Flow Right Heating & Gas Reviews 

177
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Steve installed our central heating boiler and has since serviced it annually. Steve is friendly and the service is excellent. Admin has been managed very well by Holly

Company replied

Rated 5 out of 5 stars

I've used the services of Flow Right for a number of years now, for my own house and my rental properties. Admin and appointments etc handled by Holly and Steve carries out installs and services. Alwa... See more

Rated 5 out of 5 stars

Just had a new Worcester Bosch boiler installed by Steve of Flow Right Heating and Gas. An excellent experience all round. Steve did a lovely job. He was polite, knowledgeable and very friendly. Clea... See more

Company replied

Rated 5 out of 5 stars

This Company did a brilliant job! Over two days Steven took out three old water tanks and an old boiler and replaced them with a new Worcester Bosch Combi boiler, had all the old materials removed and... See more

Company replied

Company details

  1. Boiler and Heating Service

Information provided by various external sources

At Flow-Right Heating & Gas, we specialise in the installation and servicing of Domestic and Commercial boilers and central heating. We also carry out landlord gas safety checks, installation of Smart heating controls, including Drayton Wiser and Nest and Powerflushing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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4.9

All reviews

(177)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service by Flow-Right

Exceptional service by Flow-Right from the initial extremely competitive quote all the way through to the professional installation of the new boiler. Steve and Jack turned up at the agreed time and got straight to work on installing the new pipework and new boiler which was fitted and fully tested same day. Great follow by Holly after the installation to make sure everything was working fine. I cannot recommend Flow-Right highly enough a great hard working company that will not let you down.

May 2, 2019
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you very much for your review Martin!
We're delighted to hear you found us to be professional and reliable and would recommend us.
Best Wishes,
Holly and the team at Flow-Right

Rated 5 out of 5 stars

Fantastic service

As soon as I contacted Holly in the office they arranged an on-site quote straight away at a time that was right for us. They talked through everything and we were really happy with the price and service. On the day of installation they went through everything with us and left everything clean and tidy. Couldnt recommend them enough the service and installation was great we now have a lovely warm house again

April 3, 2019
Unprompted review
Rated 5 out of 5 stars

Extremely impressed with Flow-Right

Extremely impressed with Flow-Right. They were by far the most competitive quote we received and extremely easy to deal with. Stephen and Jack were very professional and knowledgeable and nothing was too much effort. They arrived on time and didn't leave until the job was done I hired due to their excellent reviews and am so glad I did. Really happy with the work and would recommend to anyone 10/10

March 29, 2019
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you so much for your review Howard. It's great to hear you're happy with our service. Best Wishes from all the team at Flow-Right!

Rated 5 out of 5 stars

Good choice

Fast, friendly and helpful. Definitely recommend. And great price too.
Thanks Holly and Stephen!

March 12, 2019
Unprompted review
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Reply from Flow Right Heating & Gas

You're very welcome! We're so please to hear you're happy with our service. Best Wishes, Holly and the team.

Rated 5 out of 5 stars

I received three quotations for a…

I received three quotations for a boiler replacement and Flow Right Heating & Gas provided the closest offer to meet our needs. They were in the middle in terms of price. They did an excellent job and resolved some minor issues to our satisfaction. I would recommend them for this type of work. Holly and Steve were great to deal with and provided excellent communication and follow up.

February 19, 2019
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for taking the time to review us Jerome. We appreciate your feedback. Best Wishes, Holly and the Flow-Right team

Rated 5 out of 5 stars

A FAB job from a FAB Company

Pefect installation can't fault it. Stephen was amazing he made sure everything was perfect before leaving includinhg setting up the app. 10/10 Flow Right I'll recommend you where I can......Thank you

February 14, 2019
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you Simon, it was a pleasure! Best Wishes, Holly & Steve

Rated 5 out of 5 stars

Combi-boiler Replacement

We contacted Flow Right to quote for a new combi-boiler after reading good reviews and we weren't disappointed.
After requesting a quote using their website we were offered an appointment for the following day. Stephen arrived on time and was informative and helpful.
Their quote was competitive and we were happy to go with the package suggested.
On the the day of installation Stephen again arrived on time, explained what the process would be and just got on with it. They were clean and tidy and the work was completed more quickly than I'd expected. Stephen explained how the boiler and new programmable thermostat worked and provided all the accompanying documentation/manuals. The old boiler and other rubbish was removed leaving us with a nicely installed new boiler that we're very happy with.
Communication from Holly and Stephen was excellent throughout the process. We'd definitely recommend using Flow Right!

February 5, 2019
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you very much for your review Adam.
We're so pleased to hear you're happy with our service.
Best Wishes,
Holly and the team at Flow-Right

Rated 5 out of 5 stars

Fantastic service from start to finish

We contacted flow right for a quote for a new combi-boiler, heating system. Stephen discussed all of our options, explaining everything clearly and answering all of our questions. We received a very competitive quote and chose to have the new combi boiler fitted. The communication from Holly was very prompt and informative and we were booked in for installation very quickly. Stephen and team arrived at the time they said they would and worked hard to complete the installation within the proposed time frame. The team were very polite, tidy and professional. They did a fantastic job and we would highly recommend flow right to anyone needing a professional and reliable heating/gas service.

January 15, 2019
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you very much for your review Suzi. We're so pleased to hear this! Best Wishes, Holly and the team

Rated 5 out of 5 stars

Faulty boiler just before Christmas

Faulty boiler just before Christmas. The only business that bothered to get in touch. Lots of email chats(they were on holiday) re a new boiler which was then fitted a few days ago as planned.
Excellent friendly service.
No idea if they are more or less expensive than others but I would highly recommend on quality service.

January 8, 2019
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for taking the time to review us Rashad. We're pleased to hear you're happy with our service.
Best Wishes, Holly and the team at Flow-Right

Rated 5 out of 5 stars

Excellent job

Excellent job. Fitted new boiler and water stop tap. No problems at all recommending this company excellent service

January 3, 2019
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for taking the time to review us Gary. We're so pleased to hear you're happy with our service!

Rated 5 out of 5 stars

Stop searching.. the best guys are here!

Excellent service from the whole team at Flow Right who work seamlessly together. Thanks for your swift assistance; patience with our many questions before the installation when considering our options and for your excellent delivery of services... new boiler and other associated items all fitted and sorted with no fuss in a day! Thanks so much!

December 7, 2018
Unprompted review
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Reply from Flow Right Heating & Gas

Dear Zaynab,
Thank you very much for taking the time to leave us a review. We're so pleased to hear you're happy with our service. Answering your questions was no trouble at all.
Best Wishes,
Holly and the team at Flow-Right

Rated 5 out of 5 stars

New Central Heating System - Great Service From a Professional Company

Stephen and Holly gave us a very competitive quote for a new central heating system. On the day of installation Stephen and Jack and the rest of the team worked really hard and managed to complete the install in one day, well above our expectations. We couldn't be more pleased with the work they did, clean and tidy and always happy to answer any questions we had, the lads worked tirelessly to get the job done in super fast time. Holly is great at keeping you in the loop, always responds to texts, calls and emails in a speedy manner. Five stars from us, I would definitely recommend Flow Right to anyone looking for a reliable, honest and friendly heating/gas engineer. Now that I've found Flow Right I will most definitely be using them again for any future needs.

November 29, 2018
Unprompted review
Rated 5 out of 5 stars

Flow-Right Boiler Installation

I used Flow-Right to remove an old boiler and water tanks and install a new combi boiler. Steve gave me great advice on the job and the price was really reasonable. Jack and Steve were able to complete the job really quickly once I confirmed I would hire them and having Holly to book everything in, keep me up to date and do all of the paperwork is a really nice touch - more trades people would benefit from having this kind of service as I did not have to chase once. Would definitely recommend.

November 27, 2018
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you very much for taking the time to review us. We're so pleased to hear you're happy with our service! Best Wishes, Holly and the team at Flow-Right

Rated 5 out of 5 stars

Professional company

I have used Flow-right for a couple of years now, they are always reliable, punctual, professional and keep to agreed timescales. I would definitely recommend them unreservedly.

November 15, 2018
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you for your feedback! :-)

Rated 5 out of 5 stars

Have used Flow Right for over 4 years…

Have used Flow Right for over 4 years and very pleased with everything they do.

November 9, 2018
Unprompted review
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Reply from Flow Right Heating & Gas

Thanks Pete, it's a pleasure working for you. Best Wises from all the team at Flow-Right

Rated 5 out of 5 stars

Fabulous new boiler!

Excellent customer service. New boiler installed in one day. Very efficient, neat, clean job. Would highly recommend Flow Right. They are very responsive to contact from customers, highly reputable and reliable.

November 8, 2018
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you very much for your review Donald. It's great to hear you're feedback and to know we're doing a good job! Best Wishes, all the team at Flow-Right

Rated 5 out of 5 stars

Replacement Boiler Installation

We searched for a recommended installer having been let down by our previous installer and read the reviews about Flow Right on the web, which sounded very promising. As a result we arranged to meet with them and found them to be very engaging and professional to deal with.They were quick in providing a written quote and competitive with their price.We therefore decided to ask them to do the work and have been very pleased with our decision.They have completed an excellent job within a day and we are very pleased with the new boiler which is providing heat we have never known before!

We would have no hesitation in recommending Flow Right to anyone and would like to thank Steve,Holly and Jack for the work they have carried out for us and the professional manner in which it was completed.

November 7, 2018
Unprompted review
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Reply from Flow Right Heating & Gas

Thank you very much for your review. We’re so pleased to hear you found us to be professional, engaging and competitively priced. It’s great you can feel the benefit of your new boiler already! Best Wishes, Holly and all the team at Flow-Right

Rated 5 out of 5 stars

Great service from start to finish.

Very prompt communications from initial inquiry through to on the day. They had to block up my old flue and knock through another opening for the new one which was all finished off neatly.

October 23, 2018
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you for your review Helen. Best Wishes, Steve and the team at Flow-Right Heating & Gas

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