Flow Solutions UK Reviews 21

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have had nothing but brilliant service from these guys, they are totally customer focused and flexible. They have gotten me out of some tight situations deadline-wise and always go above and beyond.... See more

Rated 5 out of 5 stars

I had a major issue with my property and urgent help was required. All the so called big companies were either too busy or the charge was ludicrous. Simon from Flow solutions was quick to respond and... See more

Rated 5 out of 5 stars

Having spoken to so many distribution companies Flow stood out straight away as being different and it has been fantastic to work with them ever since. They come up with new ideas and processes to... See more

Rated 5 out of 5 stars

We have worked with Mick at Flow for a number of years now as both a customer and supplier. And we will continue to do so as there attitude and service is second to none. Having worked with many fulf... See more

Company details

  1. Promotional Item Store

Information provided by various external sources

At Flow we help businesses like yours to communicate and engage with new and existing customers. We create, print and send stunning, measurable, effective marketing campaigns. We help you save money, increase your ROI and achieve your goals. We work with anyone from SMEs to blue-chip PLCs, and in the last 9 years we’ve worked with industry leaders like Waitrose, Cadburys, Aston Martin, Virgin Trains, B&Q we’re even an authorised Walt Disney supplier, helping each of them to get fantastic results from their campaigns. If that sounds good then we should talk..


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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Rated 5 out of 5 stars

We recently switched to Flow for our…

We recently switched to Flow for our printing needs, and we are so glad we did! Matt has been brilliant to work with, he is incredibly helpful, fast to respond, and has great attention to detail. He goes out of his way to make sure everything is perfect before it goes to press. The actual print quality is fantastic, and the customer service matches it. Highly recommend Matt and the whole team!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Truly goes the extra mile!

I had an excellent experience with Matt Wright during our sales call for targeted leaflet distribution. He was incredibly enthusiastic, positive, and genuinely invested in helping us find the right solution.

What really stood out was how focused he was on tailoring the campaign to suit our budget. Rather than pushing a one-size-fits-all package, Matt took the time to understand our goals and worked with us to shape a plan that made sense financially while still delivering strong coverage in our target areas.

He explained everything clearly, answered all of our questions with confidence, and made the whole process feel straightforward and collaborative. His energy and willingness to adapt the service around our needs gave us real confidence moving forward.

Highly recommend speaking with Matt if you’re considering targeted leaflet distribution — he truly goes the extra mile to make it work for you.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Tony and the team

Great service from Tony and the team, needed a leaflet drop in the Stoke area, talked me through how and when this could happen, designed the artwork for me and all signed off. Honestly will be using them again.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

do not recommend

horrible company - keeps sending unsolicited mail through the post with unrealistic (i.e., too low) prices for our house... basically, they are not trustworthy!

September 17, 2023
Unprompted review
Flow Solutions UK logo

Reply from Flow Solutions UK

Hello Magda,

Thank you again for your feedback, although we are sorry to hear about your frustration regarding the unsolicited mail. We understand your concerns about the low pricing offers.

We want to be completely transparent about our company's role:

We are a fulfilment house (Flow Solutions UK Ltd). Our sole service is to mechanically enclose and mail letters for our clients. The only reason our address appears on the envelope is for administrative return-to-sender purposes.

We do not offer prices for property. We have absolutely no control over the content of the letter, the price offered, or the selection of addresses such offers are sent to.

The sender and data controller for this specific campaign is Express Estate Agency. They are responsible for the content and the mailing list.

While we cannot influence the prices offered by the agency, we are committed to helping you stop receiving their mailings.

We can manually add your address to a suppression list to prevent all future mailings from Express Estate Agency (and any other client you specify). If you wish to be removed, please contact us directly via Email: info@theflowgroup.co.uk with your address details. We will process this removal immediately.

We hope this clarifies why your review regarding property pricing is more accurately directed toward Express Estate Agency. We take our reputation seriously and strive to ensure we only receive reviews related to the quality of our fulfilment services.

Best regards,

Richard Standing
Flow Solutions UK Ltd.

Rated 5 out of 5 stars

I had a major issue with my property…

I had a major issue with my property and urgent help was required. All the so called big companies were either too busy or the charge was ludicrous. Simon from Flow solutions was quick to respond and priced the job well under what I was being quoted. He also went above and beyond by highlighting a potential major issue with the joists. Can't thank him enough and I will be recommending Flow solutions to friends and family. Thank you again Simon

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

After working with the team at Flow for…

After working with the team at Flow for over 10 years now I can highly recommend the mailing / fulfilment work that they produce. If there is a better solution to my requirements they will always recommend it and make sure that projects are completed when required. Flow will always be flexible with my ever changing requirements, mailing dates and quotation requests.

January 13, 2020
Unprompted review
Rated 5 out of 5 stars

Top lads!

Top lads!! Cannot fault their customer service in any way.

December 10, 2019
Unprompted review
Flow Solutions UK logo

Reply from Flow Solutions UK

Thanks Faye

Rated 5 out of 5 stars

A Great Bunch

A Great Bunch

We have worked with Flow Solutions for many years.
They are an extremely professional team, providing an excellent and fast service at a competitive price.
Always friendly and helpful, it’s a pleasure working with them.

Job well done, keep up the good work.

Thank You

Jeff Feather
Uber Agency

October 15, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

I have had nothing but brilliant service from these guys, they are totally customer focused and flexible. They have gotten me out of some tight situations deadline-wise and always go above and beyond. Very friendly bunch too (Rich, Buddy, Mick) which is always an added bonus. Would highly recommend.

September 16, 2019
Unprompted review
Rated 5 out of 5 stars

We have worked with Mick at Flow for a…

We have worked with Mick at Flow for a number of years now as both a customer and supplier. And we will continue to do so as there attitude and service is second to none. Having worked with many fulfilment companies, we have found the service we receive from Flow as been brilliant at meeting our deadlines and are always willing to go that extra mile.
From all @ White Rose Packaging

June 27, 2019
Unprompted review
Rated 5 out of 5 stars

Peace of mind

I have worked with Flow for a few years now and I always know when a project goes to them I don't need to worry as they will always deliver what is required. I like the way they are always looking at new ways of doing things and will suggest the most cost effective solution. Nothing is ever any trouble for them. I'm glad to work with them as they are a real support to my business offering. I do not hesitate to remcommend Flow Solutions to anyone.

June 10, 2019
Unprompted review
Rated 5 out of 5 stars

A pleasure to work with...

Having spoken to so many distribution companies Flow stood out straight away as being different and it has been fantastic to work with them ever since. They come up with new ideas and processes to get our products out our customers in the best and most affordable way possible. The team is a pleasure to work with and always happy to come up with new ways of working to fit with crazy ideas we might have.

Mark Wilson
Special Projects Manager
Twinkl LTD

May 24, 2019
Unprompted review

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