Paid for birthday delivery — courier just left a note
We paid for a bouquet with delivery to an elderly recipient on her birthday (order 411594). The courier made no delivery attempt at all: no doorbell, no phone call — he just left a note, although the recipient was at home all day. The next day she had to travel one hour by car to collect the bouquet herself from a pick-up point. The bouquet was wilted on handover. Customer service terms say "no refund" for failed deliveries and even count "leaving a note" as a completed delivery. The site is run by EC Global Promotions Ltd (Sharjah, UAE) under dozens of identical flowers4* storefronts. Refund order 411594 and I will update this review.








