Flowers 4 Hours Reviews 127

I had a terrible experience with your service, including the lack of care from customer support.

I placed an order for a basket of flowers and a teddy bear for my best friend, who is going through a tragic loss. The order was made specifically because your company promised same-day delivery — within four hours. Not only did the delivery not arrive on time, but there was no communication about the delay until I received an email stating it would be rescheduled to the next available delivery date — which turned out to be three days later.

I reached out multiple times on Monday and Tuesday to cancel the order, explaining that the timing was crucial and that the gesture would no longer hold the same meaning days later. I was told the delivery could not be canceled, and it would still be sent.

When the flowers finally arrived, they were not what I ordered. Instead of a flower basket with a teddy bear, my friend received a cold box of flowers — no basket, no bear. This was supposed to be a comforting and thoughtful gift, and what she received was careless and disappointing.

This experience was completely unacceptable. I deeply regret trusting your company with something so meaningful during a sensitive time. Your failure to deliver on your promise and refusal to take accountability added unnecessary stress to an already emotional situation.

The “flowers in four hours” delivery is a scam. I ordered flowers for my daughter’s wedding a day before but the flowers arrived two days after the wedding. So disappointing. And I paid more than $100 for flowers that don’t even look slightly slmilar to the one I ordered. I don’t suggest you buy from this Shop.

flower arrangement was quite off of what was advertised. my wishes got ignored. paid for extra thing which didnt get delivered. the delivery was missing 38$ worth of items. upon trying to contact the store about it, i just got ignored. DONT ORDER ANYTHING FROM THIS COMPANY. they dont deserve customers with the way they treat them and scam them

AWFUL company. The flowers arrived an entire day late. They were the wrong flowers, the wrong vase, and they were missing the bear that I ordered and paid for. I reached out through chat, email, and phone call and received run around after run around and TERRIBLE customer service. DO NOT USE THIS COMPANY.

They claim to send flowers in 4 hours, however they were 24 hours late. Also, they sent the wrong flowers and said they could not correct it by sending the flowers I actually ordered. I will never order from them again!

when I first placed the order for my boyfriend on March 27th I was told it would arrive March 28th. I never received a confirmation email or an order ID number so I had no way of tracking it. eventually after I realized that they had not been delivered yet I reached out to their customer service to ask that they resend the email with the number so I could track the item. after waiting for a long time and a lot of back and forth they resent me my invoice for the order but not the tracking number I ended up having to do almost 13 back and forth emails with their AI assistant to receive my tracking number. The order was finally delivered March 29th they said that they were having system issues so I let it slide. only for my boyfriend to open the flowers and it be the entirely wrong order I ordered him a small bouquet with yellow roses and little white filler clusters, it looked timeless and well put together. I specifically chose this because he loves yellow and he has a cat and I know roses are safe. he opened up a larger bouquet with orange and purple flowers ones of which I'm not sure. but they looked very cheap and tacky. like the low grade dyed bouquets that you could get from Safeway for 20 bucks. but instead I had paid almost $70 to not only have them delivered late but have the completely wrong order. since he sent me the photo of the flowers I've been constantly emailing and trying to get in contact with their customer service and have had no one answer.

Extremely disappointed with my experience. I placed an order with Flowers 4 You, and not only were my flowers never delivered, but I also never received a refund. I’ve tried calling multiple times with no response, and my messages have been completely ignored. This is incredibly unprofessional and upsetting—especially when you’re relying on them for a special occasion. I do not recommend this business based on my experience.

Scam company. I don’t even want to give 1 star. I’m not going to go into details as it’s the same as all the other reviews. I should have read the reviews BEFORE I placed the order instead of after I got the run around and no flowers delivered.

HORRIBLE, DO NOT ORDER FLOWERS FROM THEM. THEY LIE to you and tell you they will be delivered same day when you pay extra, then don't tell you that they are not delivered. Then its too late to contact another florist. They lied to me by telling me driver would contact the recipient at time of delivery to notify them, that is a lie because they don't have a "driver" they ship the flowers Fedex and don't listen when you tell them you can't leave flowers when someone is NOT home and its hot outside. I was promised next day delivery by 1pm CT and NO delivery, no communication. I called them and they said they will deliver by 8pm and leave at door when I SPECIFICALLY told them she is gone after 3pm CT, this WONT work. Then I tried to CANCEL and they said they can't. Then they said they will schedule the delivery for today and I told them it has to be by 1pm. GUESS WHAT, its now 12:36pm and if they DONT arrive by 1pm CT I AM NOT PAYING FOR IT. Manager nevered called me. They lie about that too. There is no delivery "driver" and the flowers were shipped out of Tennessee from Fedex, my friend lives in Missippi and its hot there. Nobody told me there was no local driver. So if not received in the next 30 minutes I am NOT paying for it. 5/21 noon PST, she never received the flowers as promised by 1pm CT. And, they send them standard overnight which is guaranteed by 8pm so they lied to me knowing this whole time they would not be delivered by 1pm. I am not paying for this. They are condolence flowers, he brother died for context.

Flowers didn't come in 4 hours, had to call for an update because they never sent a notice. They offered me $5 credit to which I replied no, instead you need to make this right, deliver the flowers tonight or deliver them first thing tomorrow with an upgraded bouquet. They said they can't do that. Absolutely stay away from this company!

If you would like flowers to be expensive and look nothing like the advertisement, order from here. Absolutely awful bouquet that had flowers close to expiration and not even close to the advertised photo. Please save yourself the time and money and never order from this company. The 5.0 star ratings for their bouquets on their website are not real ratings I promise you.

DO NOT ORDER FROM THIS FLOWERSIN4HOURS COMPANY. I called and left my info on may 12 to get a refund for the flowers that were supposed to be delivered on may 11. Never got a call back the flowers were delivered on may 13. They completely ignored my refund request and now I’m getting a call may 16. Saying the same crap. I’m getting 3 calls back to back from them NOW. THIS COMPANY SUCKSSSSSS! DONT ORDER FROM HERE.

Ordered flowers for my mother in law on May 10 with guaranteed delivery on May 11. Also ordered flowers for my sister in law for the same delivery date and address. The flowers for my sister in law showed up but the ones for my mother in law did not. I tracked the delivery via their website and it showed as delivered. I started calling their 1-800 number the evening of the 11th and got nothing but a busy signal. I continued calling on the 12th with the busy signal still there. Eventually that afternoon I got to speak with someone who took all the info and said they would get back to me within 48 hours (no immediate resolution to help my upset mother in law). It is now May 16 and I have yet to hear back from anyone nor can I get a response to emails or a phone call answered. I'm grateful that one of my orders delivered but the complete lack of a response to my inquiry prompted the 1 star review.

The flowers were never delivered. They were ordered for Mother's Day, order was confirmed. But recipient got a text saying company was "too busy" and would "try" to deliver the following day. It's now been four days, no sign of flowers OR a refund. This company is a scam!

Completely wrong order arrived 3 days late.

This place is a complete scam. I ordered flowers for Mothers Day (on the Saturday before) because they guaranteed delivery on time and claim to be local to where I was having the flowers delivered. Well, it's now TUESDAY and my mother never received her flowers. I called customer support to request a refund and cancel the order immediately and a woman with a phone number in Oregon/California area said 1) the flowers were delayed because Mother's Day was busy (no kidding, you're a florist); 2) refunds are not allowed but as a act of good faith, she'd offer me a whopping $10 off my next order (NO CHANCE); 3) I keep getting random text messages from this alleged company and when I look up the numbers, they all come up scam; and 4) Refunds are not allowed if a delivery is already out. Keep in mind while speaking to this woman (Oluwaremilekun), she assured me she had no management over her, so she is the one to make executive decisions and at first, she said the flower delivery would arrive in one minute - her tune changed after the conversation and then said one hour. Either way, I demanded a refund (which was denied) and said to cancel the entire order since they promised something they couldn't achieve. Its literally a guarantee on their website "FLOWERSIN4HOURS". I already contacted my credit card to dispute the charge. You can't guarantee a 4 hour delivery and then not delivery. DO NOT USE THIS COMPANY EVER.

My Husband ordered flowers for me ($160 for dozen and half) for Mother’s day and I received two messages saying due high volume and delivery shortage the flowers couldn’t be delivered and that they will at soon as possible. When calling the 1888 number no one answers, just a constant recording. Calling the bank to put a stop on the payment…imagine…now they have our Cc info 😡 Total reap off company and scammers!

I ordered flowers for same day delivery and after accepting the order, and four hours later, they said they would not fulfill until the next day. The only reason I went with this flower company was because they could do same day delivery. So major fail. When they told me they would be delayed, I asked for compensation or some kind of discount on the poor service and they never responded. Do not use.

Buyer beware! I wish there was a way for customers to find out, in advance, that this company is a complete fraud. Flowersin4hours is actually set up to rip customers off! The fact that they have no block-out dates and state that flowers can be delivered within "4 hours at any time" should be the first and only red flag you'd need to see. I disputed my charge to my bank and was refunded. They never delivered the Mother's Day flowers I was sending to my daughter-in-law and, once you try to call them - they block your phone number! PLEASE REPORT THEM TO THE BETTER BUSINESS BUREAU so that they can be shut down and their sales license can be revoked. This isn't just a sloppy/lazy company; it's a fraudulent enterprise. They don't intend to deliver your flowers; they set out to steal from ALL potential customers.

Wish I could leave a 0. This company is a complete fraud. BEWARE. They have been reported to my bank, charge disputed and I hope they are shut down. It really sucks that I was ordering flowers for a friend like sister of mine who lost her baby sister and this company completely ruined this for me. Shame on them for ruining peoples special and personal occasions.