Flowers Nicole Reviews 

37
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Nicole has been our florist for special occasions for two years. This week she delivered our wedding flowers which were beautiful and exactly what we wanted. Always professional, always kind and a del... See more

Company replied

Rated 4 out of 5 stars

Good experience, chatty florist and nice venue, maybe more space needed for more clients for the pumpkin 🎃 carving, as not many of us but felt cold also.

Company replied

Rated 5 out of 5 stars

Ordered some flowers and chose Florist choice as the worked out slightly cheaper. Was slightly concerned as I wasn’t sure what was going to be sent. I needn’t have been. The flowers were a large bunch... See more

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Rated 5 out of 5 stars

Flowers Nicole were recommended by my local florist. They didnt have the display I wanted online, so I sent a photo and we discussed the colours and they made a beautiful pillow for a close family... See more

Company replied

Company details

  1. Florist
  2. also in
  3. Flower Delivery
  4. Gift Shop

Written by the company

Nicole trained as a florist in Norwich as a young person in a very busy city shop. She has also worked in several florists; owned an Interflora Shop and a Specialist Wedding Floristry business before concentrating all her knowledge, efforts and experience in the business that opened at Norwich Railway Station in November 2010 - FLOWERS NICOLE. Our FLOWERS NICOLE team creates all bouquets on the morning of delivery in our local Norwich shop. With several delivery options we can do same day delivery in Norwich. Packed in water and always beautifully presented, we can also get flowers delivered Nationwide to any place in the country - and we can even get flowers delivered to those inaccessible 'hard to find' delivery postcodes. You will find us on the Concourse at Norwich Railway Station, just through the arches and on your right hand side. We have a lovely 'Pick & Mix' selection of flowers to choose from. You can have as much or as little help as you would like to create a personal and individual bouquet of flowers in a flash, right before your eyes! Or you can grab a 'ready to go' bouquet - already prepared for your convenience. Locally produced greetings cards of Norwich and Norfolk are readily displayed to one side of our shop and we also have small houseplants in tin buckets


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.6

All reviews

(37)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressed!

Easy to order on website.
Lovely products @ good prices.
Contacted me promptly when I had a query & very helpful.
Will use again & recommend to others.

July 21, 2026
Flowers Nicole logo

Reply from Flowers Nicole

Thank you Sue, you're a diamond!
Kind regards,
Nicole

Rated 5 out of 5 stars

From the picture our friends sent us

From the picture our friends sent us, very nice indeed.

July 18, 2026
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Reply from Flowers Nicole

Thank you for taking the time to give us a five star review Tina, we look forward to serving you again.

Kind regards,
Nicole

Rated 5 out of 5 stars

Easy and beautiful.

Website is easy to use, same day delivery is great, unique local cards and flowers really made it special

July 13, 2026
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Reply from Flowers Nicole

Dear Holly,

Your feedback about our website being easy to use is fabulous news, especially as we have just updated it!
The customers shopping experience is really important to us, however they choose, so thank you :-)

Kind regards,
Nicole

Rated 5 out of 5 stars

Fantastic service

Fantastic service, online order entered Friday evening was delivered Saturday and beneficiary of the flowers loved them.

June 28, 2026
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Reply from Flowers Nicole

Thank you Adrian we aim to please! :-)
Your feedback is very much appreciated and we look forward to serving you again.

Kind regards,

Nicole

Rated 5 out of 5 stars

Great service and recipient was over…

Great service and recipient was over the moon said it’s best bunch of flowers she’s ever had!

June 23, 2026
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Reply from Flowers Nicole

Thank you so much for your wonderful review, you made our day!

Kind regards,
Nicole

Rated 3 out of 5 stars

Flowers were deliveres a day early.

Flowers were beautiful but were delivered a day early, which was not what I requested, and disappointed the recipient.

June 17, 2026
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Reply from Flowers Nicole

Dear Murray,

Thank you for your review, and for your honest feedback - we are very sorry that the recipient was disappointed, that is certainly not the reaction we got when she opened the door.

On the delivery side of the business we did have a transport issue for a couple of days last week. As a small business it is sometimes hard to keep all balls in the air. On this occasion I decided that our damage limitation strategy would be to deliver the evening before the birthday. On the odd occasion that we have had to do this in the past, it has been well received, it is generally a lot easier to find the recipient at home, and they get to enjoy the flowers for longer.

I would like to state that this is not our normal procedure and apologise that I did not explain fully, to the recipient, the situation.

All best wishes and kind regards,

Nicole

Rated 5 out of 5 stars

Great service

Delivered first thing on my friend's birthday. She sent me a thank you message and pic straight away - bouquet looked great, thank you.

June 10, 2026
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Reply from Flowers Nicole

Thank you June, apologies that I missed this earlier - very kind of you!
Kind regards,
Nicole

Rated 5 out of 5 stars

Fantastic experience and really helpful…

Fantastic experience and really helpful , we had flowers for a funeral and we could have been more pleased with them

May 20, 2026
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Reply from Flowers Nicole

Dear Nick,
It was a pleasure to serve you & your dear Mum. Very kind of you to post this review, please know that it is much appreciated.
Kind regards,
Nicole

Rated 5 out of 5 stars

Flowers were absolutely gorgeous

Flowers were absolutely gorgeous, defo worth every penny. Nicole kept in contact until delivery was successful.

May 16, 2026
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Reply from Flowers Nicole

Dear Gary,
Thank you so much for this lovely review, not sure how it escaped my notice at the time but it is very much appreciated.
Kind regards,
Nicole

Rated 5 out of 5 stars

Reliable!

Nicole has helped me with flower deliveries in Norwich for many years - always reliable, good vale and very personable service.

April 24, 2026
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Reply from Flowers Nicole

Dear David,
How lovely to receive this review of yours, thank you.
Serving you and your family over the passed few years has been an absolute pleasure!
Kind regards,
Nicole

Rated 5 out of 5 stars

Highly recommend

Although Nicole was extremely busy she happily fitted in my request for a same day delivery and nothing was too much trouble. The flowers were brightly coloured and thoughtfully arranged. If I could give more than 5 stars I would!

April 22, 2025
Unprompted review
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Reply from Flowers Nicole

Dear Mrs. Henley,

Oh yes, that was Tuesday after the bank holiday and phone calls were queueing up to get same day delivery! It was a long day but we did have the Monday off after all.

With so much choice out there it is always an honour to have people queueing up to buy our flowers, and we are truly grateful for our Trustpilot Reviews, thank you so much.

All best wishes & kind regards,
Nicole & the Team

Rated 5 out of 5 stars

Any florist can have beautiful flowers - because flowers are beautiful. But what makes this florist so brilliant is the way they arrange the bouquet

Any florist can have beautiful flowers - because flowers themselves are beautiful. But what makes this florist so brilliant is the way she arranges the many types of flowers and foliage into a stunning display, and wrap them together with tafetta, soft yellow tissue paper and a lovely and practical gift bag with carry loops. The flowers were in beautiful condition and the delivery was personal with lots of smiles and delight. Well done Nicole!
And thank you for adding such delight to our 49th wedding anniversary.

April 2, 2025
Unprompted review
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Reply from Flowers Nicole

Dear Mr. Hailstone,

I remember that you and your lovely wife were sitting in the garden enjoying a lovely day for the time of the year! It is quite the pleasure to meet lovely people on their special day and be able to 'make a difference'.

Your kind & thoughtful words add a flourish to 'our' day and, of course, make a world of difference, thank you.

Until we see you again - Nicole & the Team

Rated 5 out of 5 stars

Beautiful Longiflorum sheaf

I ordered the Longiflorum sheaf for my Nan's funeral. It was so beautiful. The customer service I recieved was amazing from start to finish and I really appreciate the effort that was put in to sourcing Lily's in bloom. Thank you so much for such beautiful flowers.

February 11, 2025
Unprompted review
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Reply from Flowers Nicole

Dear Lindsey,

I remember your call, such a difficult time!
Honoured that you chose us for for this all important event in your life.
Humbled that you expressed your gratitude this way.

Sincerely,
Nicole

Rated 5 out of 5 stars

Autumn Bouquet for a Birthday

Ordered an Autumn Bouquet to be delivered to my Mum for her Birthday.
What can I say, the arrangement was absolutely stunning - my Mum was so pleased with them.
Always a little dubious ordering flowers online as what you receive are not always reflective of what is on a website.
You guys have delivered on every level - Thank You, I will be using your service again

October 18, 2024
Unprompted review
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Reply from Flowers Nicole

Dear Maxine,

What a lovely review, you made our day!
Whilst every bouquet has a certain unique individuality we do our best to represent what our customers see on our website depending on 'timescale' availability - we are so glad that your Mum was pleased with your thoughtful & personal gift.

Kind regards,
Nicole

Rated 5 out of 5 stars

5☆ flowers…

What a lovely little set-up with a very kind lady. I went to collect 4 red single roses for my mum and they were individually wrapped with such care and absolutely beautiful . Thank you ever so much.

June 4, 2024
Unprompted review
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Reply from Flowers Nicole

Dear Sean,
Thank you so much for your very kind words. We are only too pleased that we were able to help with flowers for your dear mum.
Kind regards,
Nicole

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