Flower Store UK Reviews 

27
•
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

A little glitch with one order resulted in incredible customer service from Amy who went the extra mile to put right! This is what will set this company apart from others when things don't go as plan... See more

Rated 5 out of 5 stars

First time using this new company and I'm very impressed! Beautiful flowers, delivered quickly and in excellent condition. There are plenty of them. I liked having a limited choice, it makes it straig... See more

Rated 5 out of 5 stars

ordered 2 days before required date, flowers were delivered on right day and very much appreciated as they were a birthday present

Rated 2 out of 5 stars

The flowers came to me instead of my friend. I sent you an email immediately to say I had put in the wrong name for the recipient and gave you the correct name but it appears to have been ignored.

Company details

  1. Flower Delivery
  2. Florist

Written by the company

Flower Store is a UK-based online florist headquartered in Bathgate, West Lothian, Scotland, specialising in letterbox flowers and larger bouquet deliveries with full nationwide coverage across England, Scotland, Wales, and Northern Ireland. The business is built around a delivery-first model designed for consistency, reliability, and scalable fulfilment across the UK. The product range is structured around nine core bouquet styles, each available in three clearly defined sizes. This includes letterbox flowers designed to fit through standard UK letterboxes for convenience and accessibility, alongside larger bouquets that provide greater visual impact for key occasions. By separating bouquet style from size, Flower Store removes unnecessary complexity and enables clearer, more confident purchasing decisions. All bouquets are hand-prepared and packaged specifically for UK-wide transit. Letterbox flowers are engineered for secure, compact delivery without compromising quality, while larger bouquets are carefully protected and dispatched via tracked courier services. Every stage of fulfilment is designed to ensure flowers arrive in optimal condition, maintaining freshness, structure, and presentation on arrival. Operating exclusively online allows Flower Store to maintain strict control over product standards, dispatch processes, and nationwide logistics from its base in Bathgate. Customers across the UK can schedule deliveries in advance, making the service suitable for both planned gifting and time-sensitive occasions where reliability is critical. Flower Store is built around clarity, consistency, and repeatable quality at scale. With a focus on letterbox flowers and structured bouquet formats, the business provides a straightforward, dependable way to send flowers across the UK, prioritising delivery success, product integrity, and a transparent buying experience.


Contact info

4.2

Great

TrustScore 4 out of 5

27 reviews

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4.2

All reviews

(27)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

First time using this new company and…

First time using this new company and I'm very impressed! Beautiful flowers, delivered quickly and in excellent condition. There are plenty of them. I liked having a limited choice, it makes it straightforward to choose and order. Definitely recommend this company.

December 5, 2024
Rated 5 out of 5 stars

Friendly customer service and beautiful…

Friendly customer service and beautiful flowers. What more could you ask for.

December 9, 2024
Flower Store UK logo

Reply from Flower Store UK

Hi Mrs M O,

We're so happy to hear you had a great experience with us! It's wonderful to know you loved our beautiful flowers and friendly service. Thanks for choosing us. 🌸😊

Kind regards,
The Flowerstore Team 🌷

Rated 5 out of 5 stars

Florence Bouquet Made Her Day

Sent the Florence bouquet to my sister for her birthday. She was thrilled, sent me pics and the blooms looked so fresh and pretty. Great quality and super full! 🎂🎂

November 7, 2024
Flower Store UK logo

Reply from Flower Store UK

Hi Craig,

It's wonderful to hear that the Florence bouquet was such a perfect birthday gift for your sister! We're so glad she loved it. Thanks for choosing us to help you celebrate. 🌸😊

Kind regards,
The Flowerstore Team 🌷

Rated 5 out of 5 stars

Stunning Lisbon Flowers

The Lisbon was lovely, flowers were fresh. Bit pricey but they lasted long and looked stunning.

October 30, 2024
Flower Store UK logo

Reply from Flower Store UK

Hi Graham,

We appreciate your feedback on the Lisbon arrangement. While we strive to offer the best value, we're glad you were pleased with the quality and longevity of the flowers. Thank you for your business. 🌸😊

Kind regards,
The Flowerstore Team 🌷

Rated 5 out of 5 stars

So Happy with These Flowers

Beautiful flowers! Arrived fresh, well-packaged, and the arrangement turned out full and pretty. Couldn’t be happier!

November 4, 2024
Flower Store UK logo

Reply from Flower Store UK

Hi Munnu,

We're thrilled to hear you were so happy with your flowers! It's fantastic to know that our flowers arrived fresh and well-packaged, and that the arrangement was full and pretty. Thank you for your lovely review. 🌸😊

Kind regards,
The Flowerstore Team 🌷

Rated 5 out of 5 stars

Seville Bouquet - Lasted Ages!

Seville bouquet was such a treat! Flowers arrived fresh and beautiful, and the video made arranging super easy. Still going strong.

November 4, 2024
Flower Store UK logo

Reply from Flower Store UK

Hi Emiliano,

Wow, we're so glad you loved your Seville bouquet! It's always a joy to hear that our flowers last as long as they do. Thanks for sharing your experience! 🌸😊

Kind regards,
The Flowerstore Team 🌷

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