Today I had to go for an urgent PCR Test at Randox Stansted. The Manager Amzy, and her full Team were outstanding. They were courteous, polite and extremely helpful. I had to speak to Amzy and she... See more
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Had a covid test scheduled for saturday in the morning for next day service. It was my first Covid test to be done by someone else & so was anxious. The other times I had done done it myself via a dri... See more
Jolly Jim at the Same-Day PCR testing facility at Manchester Airport Jet Parks was very helpful! We were in Lane 6 and he explained the process thoroughly and was very friendly.
Excellent customer service from LEAH WARNOCK. Quick reply and solution to my email request. Solved my issue quickly and with ease. Even followed up after it was solved. Thank you very much.
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Flights cancelled. Refund approved. Kits returned. Received and signed for by Randox. No refund. No reply to emails. Calls not connected. Static answer machine message with no options. Got through on one attempt to a switchboard operator who claimed to be for internal staff only and couldn't transfer me because 'that's not how switchboards work'!! okay!
July 22, 2021
Unprompted review
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