Flyachilles 

Website is good

Navigating the website was simple. Some sites it's hard to find what you're looking for. Only negative is that I would have to buy more items to get a discount but oh well, I get it.

The ordering process was easy and the product arrived within a reasonable amount of time. I was kept informed regarding the status of the order, including progress through shipping and delivery. The product arrived intact. The only problem I have has nothing to do with the company or the product. I need larger pendants, and these are smaller than I expected.

The communication is difficult. And the delivery is arduously long and not convenient.

I feel that you should have better tracking information. From the time of purchase there has been very little tracking information available to me!

Can't wait to get the product and hope it is as good as the shopping experience!

Ordered one of their products and requested for an upgrade of the products. I initially spoke with the customer service rep who said the upgrade will attract an additional charges.I am glad that I received an email from them today that no additional charges will be charged.From the customer service to their email was a wonderful experience.

It was pretty easy to find what I needed and any questions on lighting intensity I had were answered. I wanted expedited shipping but couldn't find how yo do it. Maybe it will anytime come sooner.they did write yo me .to expedite was 250$ i declined. Nice to adk a bit too pricy. And they offered to split the cost with me. Very nice.

Communication was a challenge at first, however your customer service is A+

Very good choice. I would appreciate more information about the delivery (time).
Thank you

Customer service was great. Cleudia was so easy to work with.
Being as the company is in Hong Kong and I’m in the States I was a little worried about ordering $10’s of thousands in lights from a new distributor on the other side of the world. The team at FlyAchilles communicated regularly and fulfilled their commitment. They are honorable, and the lights are great!

This is my third time purchasing, and I'm still very satisfied.

The website is well put together with a lot of lighting options which I appreciated. The only downside I can speak of is I got a few different discount codes but they couldn’t be used together. Only one at a time. Other than that, I was satisfied and ordered string lights for my wife.

Easy to find exactly what I was looking for.

I emailed the company with many questions and each time they replied quickly with great help.

Very easy to communicate with and order with great satisfaction !

Online shopping is easy and product descriptions are detailed. Many good options for what you are looking for and good pricing

Your ads with pictures were better than other companies advertising. I needed to know if what I was buying would work. My suggestion would be if I changed to a higher voltage that’s more expensive, you’d give a new photo example of what it would look like. Also, it was hard for me to find if it was a normal plug or hard wire. A photo of that would’ve helped speed up my decision.

Great products! Can’t wait to set this up in our front yard for Christmas!

I was searching for a unique yard Christmas display and the RGB spot tree lighting hit my senses instantly! Wow!! I cannot wait to receive it and light up the birch tree…it should be spectacular!!

Outstanding experience with purchasing. I was a bit concerned about ordering from overseas. I needed additional information after the sale which prompted me to reach out for service and I felt so relieved that they were very responsive to my questions and promptly provided the information that I needed. Very courteous and helpful!