Flybasis Reviews 63

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Customer service is second to non. 24/7 phone support answered immediately. They texted me via iMessage with personal concierge (uh awesome). Made it very personal as if I was actually rich haha. I am... See more

Rated 5 out of 5 stars

Honestly Xavier is AMAZING he is by far the best agent i have ever dealt with and i fly unfortunately a lot. He is so helpful and understanding and available almost 24/7. Not even my assistant goes... See more

Rated 3 out of 5 stars

Without a doubt, my favorite website for booking flights, but why does it always default to recommended instead of cheapest. And that's not even their power. In any case, occasionally the pricing are... See more

Rated 5 out of 5 stars

I'm the last 3 months I've booked 4 flights using Flybasis. From Thailand, through India and Egypt, to Spain and back to California. I've saved thousands and travelled in business comfort around the... See more


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4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

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Rated 5 out of 5 stars

Amazing!!

Amazing! Talk about under promise and over delivered. Fly Basis kept me in the loop the entire way. Great communication and excellent service. 10/10 will definitely do this again.

August 11, 2023
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