Flyer.be - The Original Reviews 7,031

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Not only did I receive professional advice before creating the artwork, everything was delivered on time. Quality of the deliverables is top! I recommend Flyer.be to everybody.

Company replied

Rated 1 out of 5 stars

Wish I could give 0 star review. Called them before ordering to make sure it was possible to receive 2500 flyers before the weekend. Did everything they told me to do, paid extra for express service... See more

Company replied

Rated 5 out of 5 stars

I am very happy with their service. I made the purchase of 250 cards on September but never received them on 2019 due to the incompetence of BPOST who kept losing my package. I have to say that flyer.... See more

Rated 5 out of 5 stars

This is the first time I have ordered anything from Printconcept and the whole process was simple - and also they were very helpful to confirm that everything was in order. I was ordering 1500 copies... See more

Company details

  1. Prints and Signs Store
  2. Custom Label Printer
  3. Digital Printer
  4. Digital Printing Service
  5. Promotional Item Store

About Flyer.be - The Original

Written by the company

logo

Flyer.be "The Original" is een online drukkerij met inmiddels 20 jaar ervaring in zowel gestandaardiseerd offset als digitaal drukwerk.

Wij garanderen kwalitatief drukwerk aan zeer lage prijzen, zeer vlug geleverd aan huis.

Het begon met het drukken van een tiental marketingmaterialen, zoals flyers, visitekaartjes en posters, met een optimale verwerking via een e-commerce platform. Onze geschiedenis is gebouwd op innovatie, ontwikkeling en het opnieuw uitvinden van drukwerk. Het succes van het bedrijf is gebaseerd op een combinatie van factoren: het gebruiksgemak van het platform, de hoge kwaliteit van zowel de producten en het menselijk kapitaal.

In de loop der tijd is het bedrijf uitgegroeid tot dé Belgische referentie voor online drukwerk en heeft het meer dan 200.000 unieke klanten.

Om zijn klanten tevreden te blijven stellen, besloot het bedrijf de uitdagingen aan te gaan en zijn productie uit te besteden en zo meer keuzes aan te bieden (ongeveer meer dan 5000 producten), verschillende soorten papier, verschillende afwerkingen, én verschillende opties voor de levertijd.

Diensten :

  • Een ervaren team om je te begeleiden bij elke stap van het ontwerp tot de levering via verschillende kanalen : Online via chat, via mail of via telefoon.
  • Een grafische studio met verschillende formules: Grafisch ontwerp, aanpassen van jouw bestanden of jouw bestanden drukklaar maken
  • Huis-aan-huisbedeling in heel België

Kwaliteiten :

Onze kracht is het aanbieden van een zo breed mogelijk assortiment met een breed gamma aan exclusieve en kwalitatieve papiersoorten (FSC) en een divers assortiment relatiegeschenken

Levering :

Flyer.be - The Original levert gratis en op tijd!

Flyer.be "The Original" est une imprimerie en ligne qui existe depuis 20 ans, spécialisée dans l'impression offset standardisée et numérique.

Nous garantissons une impression de haute qualité à des prix très compétitifs, livrés très rapidement à domicile. Tout à commença par l’impression d’une dizaine de supports marketing, tels que les flyers, les cartes de visite et les affiches, à l’aide d’un traitement optimal via une plateforme e-commerce. Notre histoire s’est forgée sur l’innovation, le développement et la réinvention de l'impression. l’entreprise tire son succès d'une combinaison de multiples facteurs : la facilité d'utilisation de la plateforme, la qualité supérieure de ses produits et son capital humain qualifié.

Au fil du temps, l’entreprise devint la référence belge de l'impression en ligne et prétend servir plus de 200 000 clients uniques. Pour continuer à satisfaire sa clientèle, l'entreprise a donc décidé de faire face aux défis et d'externaliser son activité en offrant plus de choix (approximativement plus de 5000 produits), différents types de papiers, conseils personnalisés, différentes finitions, ainsi que plusieurs options concernant le délai de l'expédition.

Services :
  • Une équipe expérimentée pour vous guider de la conception à la livraison sous différents canaux : Chat, support en ligne ou téléphone..
  • Studio graphique avec plusieurs formules graphiques : Création, adaptation ou modification de fichier ou préparation à l’impression
  • Distribution toute boîte pour toute la Belgique
Qualités :

Notre point fort est de proposer la gamme la plus large possible avec un nombre de types de papier sophistiqué et dans le respect de la qualité et de la nature (FSC) ainsi qu’une gamme très diversifiée des cadeaux d’entreprise

Livraison :

Flyer.be The Original respect ses délais de livraison à 100% gratuitement


Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
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1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Top service

Quality top,everything on time and top customer service provided by Bernard in the shop of Chaussée d Etterbeek. Thank you flyer.be!

June 15, 2018
Unprompted review
Rated 2 out of 5 stars

OK, if you have plenty of time

The good:
Very friendly people (when you meet them in the store), great quality products and lots of creative designs to choose from.
The bad:
My bad experience relates to not receiving answers to my phone calls (fixed landline, mobile phone), SMS and e-mails. If you have a order that needs to be done in 3 months, it is OK. But if you need something to be done urgently, forget it. Even their deadlines that they choose, cannot be met. I came one day later to pick up an order and it wasn't ready. Another day later, still no sign about the status of this order (is it almost ready, or they start working on it, now, no idea). A part of my order I needed to cancel and make it elsewhere (cheaper), even if they claim they are the cheapest.
If you do not hurry and accept the fact that you might not get the answers in time (email, phone, sms), then it's fine.

April 26, 2018
Unprompted review
Flyer.be - The Original logo

Reply from Flyer.be - The Original

Hi Sebastian, thank you for this review. It is really helpful to keep improving our services. The flyerstores are your first line of help if you need any, but don't forget they are humans too. Our customer service on the other hand are much faster in answering calls and mails since they do nothing else but help out customers. We always try to keep our deadlines and it's our goal to meet your expectations concerning pricing and quality. If you have any further questions or would like to leave an official complaint, you can always reach our customer service. Kind regards.

Rated 5 out of 5 stars

Thank you

Thank you!

It would be great to have also promotions for the thicker paper.

Best regards!
Magda Dalek
Dalek Art Gallery
Antwerpen

March 26, 2018
Unprompted review
Rated 4 out of 5 stars

The photo printing and packaging on …

The photo printing and packaging on plexyglass is not perfect.
1) The product came with no protective film on plexyglass, the plexyglass had a few micro scratches comming out of box. Nothing very visible but considering the price it should be perfect.
2) On the back side edges there are places where adesive/photo is slightly scratched letting light trought. Again, very tiny, bearly anyone will notice.. but again, something new should come out of the box in perfect condition.
Otherwise I am very happy with Flyer.be , have a nice holiday

December 15, 2017
Unprompted review

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