Flyghjälp Reviews 3,677

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Highly recommended!, Airline companies will either lie and discouraged you or will just ignore all your complaints so let flyghjälp handle your stress, lol! Fast and convenient as you'll be well updat... See more

Rated 5 out of 5 stars

Our flight from airSerbia was rescheduled and we were supposed to get a full refund. Unfortunately, the airline completely ghosted us when we tried to contact them for the refund multiple times. Just... See more

Company replied

Rated 5 out of 5 stars

Very good service. I simply uploaded my flight ticket and explained how long I had to wait before flying to my destination. Flyghjälp took full responsibility for the case and kept me informed from ti... See more

Rated 5 out of 5 stars

We got a great service and help from Flyghjälp. We missed our connection flight during our trip to Italy Christmas 2023 due a delayed flight with Lufthansa from Stockholm to Münich. Despite Lufthans... See more

Company details

  1. Legal Services

About Flyghjälp

Written by the company

Flyghjälp är en skandinavisk verksamhet baserad i Danmark. Vår uppgift är att säkra ekonomisk kompensation vid flygförseningar, inställningar samt överbokningar. Med vår juridiska expertis tar vi hand om kommunikationen med flygbolagen som ofta gör allt i sin makt för att slippa kompensera sina berörda kunder.

www.flyhjelp.no

www.flyghjälp.se

www.flyhjælp.dk

www.lentoapu.fi

Flyghjälp - Bringing justice to travelers

Written by the company

Inga utlägg
Det kostar dig ingenting om det inte blir någon kompensation, och det är gratis att starta upp ett ärrende.
Hög utbetalning
Vi vinner 92 % av alla våra uppstartade ärenden. Det är för att vi är experter på områdets juridik och beredda på att ta ditt ärende hela vägen till rätten.
Full ersättning
Vi ger dig varenda krona du har rätt till. Vi kan även ersätta dina utlägg för hotell, transport samt mat och dryck om kvitto finns.
Bästa kundservice
Flyghjälp har den högsta poängen på Trustpilot med 9,9 av 10. Vi tar oss tid till varje kund, har inga dolda avgifter och anger vårt arvode inkl. moms.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Replied to 30% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Not Recommend at all

Not Recommend at all. They don't know nothing. They will treat you upon your name, color and religion. Don't waste your time.

They were slender in favor of Airline without consulting me anything. They are just to make money without any effort.

I have been told that if airline will not accept, case will go to court?

Now i am going to court will share here the result.

December 26, 2025
Unprompted review
Flyghjälp logo

Reply from Flyghjälp

Hi Syed,

Flyghjälp’s service focuses on helping passengers obtain compensation for flight disruptions in accordance with EU Regulation 261/2004. In certain situations, we can also assist with denied boarding cases, but these are covered by the regulation only when they relate to overbooking.

In your case, boarding was denied due to issues with the booking documents rather than overbooking. We do not question your account of what happened or the difficulty of the situation, and we fully understand that it must have been distressing.

However, as we explained when closing the case, disputes of this nature fall outside our area of expertise. We simply do not have the legal scope or resources to pursue matters that are not covered by EU Regulation 261/2004.

This decision is in no way related to race, religion, or ethnicity. It is solely based on the type of claim and the limits of the services we are able to provide.

Kind regards,
Flyghjälp

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

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Jag vill rikta ett stort tack till hela ert team för ett fantastiskt arbete! Ärligt talat hade jag inte ens hoppats på att få någon ersättning och hade till och med glömt bort ärendet. Och så – vilken överraskning! Efter 2,5 års ihärdigt arbete från er sida fick jag ersättning för flygförseningen.

Det är verkligen imponerande att ni kämpar för rättvisa. Tack vare er börjar människor åter tro på att lagar och rättvisa faktiskt fungerar.

Jag vill av hela mitt hjärta uttrycka min djupa tacksamhet till hela teamet. Ni är unika! Jag rekommenderar varmt er tjänst till alla som har tappat hoppet.

Ni är helt enkelt bäst! Tack för allt!

⭐⭐⭐⭐⭐
I would like to extend my sincere thanks to your entire team for an outstanding job! Honestly, I never even hoped to receive any compensation and had almost forgotten about the case. Then—what a surprise! After 2.5 years of your dedicated and persistent work, I finally received compensation for my delayed flight.

It is truly impressive that you fight for justice. Thanks to you, people start believing again that laws and fairness really do exist.

From the bottom of my heart, I would like to express my deep gratitude to the whole team. You are unique! I wholeheartedly recommend your service to everyone who has lost hope.

You are simply the best! Thank you for everything!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy made everything very easy

Quick and easy made everything very comfortable. I tried to claim it myself with the airline for the past three months and they kept running me around in circles. This company took care of everything in a fast and professional manner.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

You did a great Job

You did a great Job, okey , I had to pay about 300 euro
But You made it very easy and I am Thankful for Your Rapid Job, Will. Recomend You to all people I got connection with. Thankful for Your Help!—

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

We are so satisfied with the service…

We are so satisfied with the service they helped us a lot to get our money back from the flight agency I will definitely use this service again if needed in future I would really recommend this site it’s the best .

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

I simply applied and submitted my issue. About two years later, I received my money. Great service!

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. I simply uploaded my flight ticket and explained how long I had to wait before flying to my destination. Flyghjälp took full responsibility for the case and kept me informed from time to time about what was happening with my claim against the airline.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

It took almost 2 years to get money…

It took almost 2 years to get money back from Ilberia (wil never fly with them again). We would never have the time and energy to do this ourselves so a BIG thx to flyghjälp for all the help and finally we had the rights on our side. Thx!

December 28, 2025
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with Flyghjälp’s…

I am very satisfied with Flyghjälp’s service. They helped me get my refund from Ajet Airlines, and the whole process was smooth and professional. Their communication was fast, and they kept me updated all the time. I really appreciate their support and highly recommend Flyghjälp to anyone who needs help with flight refunds.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

I am amazed

I am amazed. It took a little time but they fight it for me and i got 280€ reimbursement. Very pleased! I had much more costs lost but at least something is better than nothing :)

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

I had a bad experience with Lufthansa…

I had a bad experience with Lufthansa two years ago. I didn’t have high hopes of receiving any compensation, but I filled out the form and more or less forgot about it. Over the past two years, I kept getting updates from Flyghjälp saying they were still fighting for compensation, but I honestly ignored them—I never believed I’d get anything for a cancelled flight that happened so long ago.
But to my surprise, I just received the good news that they need my account details to transfer the money! That’s better than nothing from Lufthansa—thank you, Flyghjälp!

July 7, 2025
Unprompted review

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