FlyingPress Reviews 317

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its significant improvements in website speed and performance, often noting immediate and substantial increases in page scores and reductions in loading times. Many find the plugin easy to set up, with a clean and intuitive interface that avoids being overly technical. The support team is frequently highlighted as exceptional, being fast, knowledgeable, and genuinely helpful, often resolving complex issues quickly. However, some customers were not happy with the customer service, citing slow responses and unresolved issues, particularly with the V5 update. A few people also felt that the product had compatibility problems, especially with Elementor and certain firewall plugins, leading to broken layouts and malfunctioning site elements. Some reviewers also mentioned issues related to account management and the handling of customer feedback.

What people talk about most

Customer service

Clients share positive opinions on customer service, with many praising the excellent technical support,... See more

Website

Customers had positive experiences with website performance. Many reviewers reported immediate improvements... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, knowledge, and quick... See more

User experience

People report positive experiences with user experience, highlighting its ease of use and intuitive... See more

Product

Reviewers highlight positive aspects of the product, with many calling it the best caching plugin they've... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent technical support! I was having issues with broken layouts and sticky elements not showing up. Arya from the FlyingPress team helped me fine-tune the CSS settings and resolved the problem... See more

Company replied

Rated 5 out of 5 stars

FlyingPress is a game-changer for WordPress site speed. My site loaded instantly after installation, with huge jumps in Core Web Vitals. But what truly sets them apart is their first-class support.... See more

Company replied

Rated 5 out of 5 stars

So far the plugin works good for me. I create 1 websited acc, then the next day upgraded to 3pack account. Yes, this isn't universal solution for any website, but in comparison with WP-rocket and e... See more

Company replied

Rated 5 out of 5 stars

A few aspects to FlyingPress stand out to me. First off, the customer service is great. Additionally, their WP plugin is extremely well designed. It is easy to navigate and does not overload the user... See more

Company replied


Company details

  1. Software Company

Written by the company

Lightning-Fast WordPress on Autopilot | Lightweight and easy-to-use speed optimization plugin for WordPress


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

317 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Worst Experience Ever

After reading the reviews for FlyingPress we finally decided to purchase this for our company but we soon ran into issues. On the first day it seemed as though the plugin was working and the results looked really good however, the next day our page speed score went from 80 (before FlyingPress) to 40 (with FlyingPress).

The only issue we had with our website before FlyingPress was LCP however, with this plugin we now had issues with render blocking, large layout shifts, unused CSS, chaining requests, JS, thread work etc. Our LCP went from 4s to 14s!

We also had the Flying CDN which regardless of following all the instructions to implement this, it just would not work.

We contacted support and spoke to an agent named Khan, he was unhelpful, unprofessional, and it seemed like he just could not care less. After explaining the issues to Khan, he kept repeating the same thing over and over again regarding the CDN but failed to answer any of our questions or the issues regarding Flying Press.

Khan finally answered our questions regarding the issues with Flying Press by stating that they do not optimise Flying Press. Basically, they will not look into these issues or resolve these and we were left to resolve these ourselves.

We then filed a complaint regarding all the issues we faced and the non-existent customer service only to receive an email from Gijo which stated “Please deactivate other catching and plugins”. No complaints process, no investigations, no answer to any of the other points we raised, nothing.

3 days had passed trying to resolve this with Khan, finally we gave up, told WordPress that we would like a full refund and to cancel the subscription. All of a sudden, we get an email from Khan stating he would like a temporary login (which we provided to them several times but they did not even bother to login) to our website to optimise this and resolve the issues. Now all of a sudden, they do optimise Flying Press!

By this time, we were fed up of the way we were treated and decided that we do not want any help from FlyingPress and want a full refund.

This was the worst experience we had to endure with any company/service provider. You would think that once you become a paying customer that they would actually care about you and the services that they provide but they do not!

We deactivated FlyingPress and went back to WP Rocket. At least WP Rocket are polite, prompt in resolving any issues even if this is not covered in their services and have excellent customer service.

We will never use Flying Press again and will not recommend this to any of our clients instead we will be telling our clients to actively avoid this plugin.

October 11, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi Nawaz,

We’re sorry to hear about your experience, and we appreciate the chance to clarify what occurred.

When you first reached out, our team provided specific steps to help you set up FlyingCDN, including pointing the www record to our IP and disabling other optimization plugins that could conflict with FlyingPress. Since some of these plugins were active at the hosting level, we recommended working with your host to disable them, as they were affecting the optimization process.

Additionally, we offered detailed tutorials and repeatedly checked the DNS setup, but these adjustments weren’t fully completed on your end, which likely led to the performance issues you faced. We understand that configuring these settings can be technical, and we regret the frustration this caused.

We’ve processed your refund as requested. If you ever decide to give FlyingPress another try, we’re here to support you every step of the way.

Thank you for your feedback—it helps us improve our support process.

Rated 5 out of 5 stars

Thank you for your very quick support

Thank you for your very quick support. 10/10 Web quality has also improved extremely well

November 4, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi Nguyễn,

Thank you for the wonderful feedback! We’re delighted to hear that you’re happy with both the quick support and the improved web quality. We're here to help anytime!

Best regards,
Gijo

Rated 5 out of 5 stars

Support is God Mode.

The support usually responds very swiftly. But what's even better is the depth and level of expertise. I had a really bad issue with cache going all over the place. It became clear after a while that it was NOT an issue with flying press. Now normally, at this point any support agent would say ok that's it, but Khan from the flyingpress team stepped in anyway, took over my WP instance and found in the file system some obscure remnants from a performance plugin I hadn't used for quite a while (autoptomize).

October 31, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi Tex,

Thank you for sharing your experience! We’re thrilled to hear that our support team could go above and beyond to help you track down the root of the issue. It's always our goal to provide in-depth assistance when needed, and we're glad we could make a difference for you!

Best regards,
Gijo

Rated 5 out of 5 stars

Excellent customer service.

November 1, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Thank you for the feedback! We’re glad to hear you had a positive experience with our customer service. We're here whenever you need us!

Best regards,
Gijo

Rated 5 out of 5 stars

Brilliant plug in

Quite simply delighted with the service received and initial results. It's only been a day since I installed it, but everything has been seamless, so much so I felt I had to write a review (a rare occurrence). I'm not a techie as such but can build template Wordpress sites, its where the deeper technical stuff comes into play where I sometimes need a little help.

My site has been slowing down and I've experimented with a host of plug-ins and options to help. When I read up on FlyingPress I thought, is that too good to be true? Well it wasn't. They supported me during installation when I made a few mistakes and got it working perfectly, in hours. The site is already faster in just one day and I'm now just waiting for google to notice :)

If you want a powerful yet simple solution to speeding up a Wordpress site with people happy to help you, look no further.

October 23, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi Mr. Mogg,

Thank you for sharing your experience! We're thrilled to hear that FlyingPress has already made a noticeable difference in your site's speed. It's great to know that the installation process went smoothly and our support could assist you along the way. We appreciate your kind words and are excited for you to see even more results as Google takes notice!

Best regards,
Gijo

Rated 5 out of 5 stars

Quick Response

Khan was quick to respond and helped fix the issue. Great customer service.

October 16, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi Ashley,

Thank you for your feedback! We're glad to hear that the issue was resolved quickly and that you had a positive experience with our customer service. We're always here to help!

Best regards,
Gijo

Rated 5 out of 5 stars

One of the best WordPress Plugins

I've been building websites since the very first browser appeared and WordPress a few years after it appeared. I don't normally do reviews - I don't have time, but these guys deserve it. I've used a number of caching plugins for WordPress over the years, and this one has been both simple to set up and configure on the front end and flexible with code snippets I can use for various things by adding to functions.php. It has been rock solid and they have added new features along the way. The cost is good. I highly recommend it.

October 16, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Thank you so much for taking the time to share your experience, especially given your long history with website building! We're delighted to hear that FlyingPress has been both simple and flexible for your needs. Your recommendation means a lot to us, and we’re committed to continuing to deliver rock-solid performance with new features.

Best regards,
Gijo

Rated 5 out of 5 stars

A great caching plugin back by a team…

A great caching plugin back by a team of experts who offer great support.

October 9, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi Glenn,

Thank you for your kind feedback! We're thrilled to hear you're enjoying FlyingPress and our support team. We're always here to help if you need anything!

Best regards,
Gijo

Rated 5 out of 5 stars

incredible support

i really wanted to switch from another cache plugin to flyingpress. unfortunately there were a few technical problems with my project. khan from the support team took a lot of time to help me solve the problem and what can i say: it worked now! thank you very much for the great support.

October 1, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi Andi,

Thank you for your review! We're glad to hear that Khan was able to assist you with the transition to FlyingPress and resolve the technical issues. It’s great to know everything is now working smoothly!

Best regards,
Gijo

Rated 5 out of 5 stars

Thanks to Khan for advice on optimizing

Had some questions about performances on a website and FCP/LCP and Khan really helped me to understand everything. He took the time to check and answer me with illustrated screen captures. It's hard to find such patient and dedicated assistant ! Cheers to Khan and all the FlyingPress team :)

October 1, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi Bastien,

Thank you for the kind words! We're so glad Khan could help you with optimizing your site's performance and provide clear explanations. I'll be sure to pass on your cheers to Khan and the whole team!

Best regards,
Gijo

Rated 5 out of 5 stars

Had a problem with licence key not…

Had a problem with licence key not activating. Excellent and knowledgeable support over chat from Khan. Got right down to the issue (Cloudflare dynamic caching) and offered a solution. No messing about, exceptionally helpful chat session.

September 26, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi KH,

Thank you for your review! We're happy to hear that Khan could quickly identify and resolve the license key issue. We strive to provide straightforward and effective support, and it's great to know we delivered that for you.

Best regards,
Gijo

Rated 5 out of 5 stars

Switched to flying press from litespeed…

Switched to flying press from litespeed as I wasn't happy with our pagescores and load times. With minimal effort our pagescores and loadtimes are near instant. The one small issue we did have was resolved by Ashiqur from their support team within 1 hour of lodging our ticket.

HIghly recommended

September 25, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi Brant,

Thank you for making the switch to FlyingPress! We’re glad to hear that you’re happy with the improved page scores and load times. It's great to know Ashiqur could resolve your issue so quickly. We truly appreciate your recommendation!

Best regards,
Gijo

Rated 5 out of 5 stars

Game-Changing Speed Boost and Exceptional Support!

I can't say enough good things about the FlyingPress caching plugin and FlyingCDN! Both have significantly boosted our website's loading times. A special shoutout to support agent Khan, who went above and beyond to help with the configuration. He promptly resolved an incompatibility issue we encountered during testing. Fantastic product and top-notch support! Highly recommended!

September 24, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi Ksenia,

Thank you so much for your kind words! We’re thrilled to hear that FlyingPress and FlyingCDN have made a difference for your website’s speed. Khan will be delighted to know his support made a positive impact. Your recommendation means a lot to us!

Best regards,
Gijo

Rated 5 out of 5 stars

fantastic support

great support, friendly and helpful

September 25, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi Brent,

Thank you for the wonderful feedback! We're delighted to hear you found our support friendly and helpful. We're always here to assist you!

Best regards,
Gijo

Rated 5 out of 5 stars

I found the Support ok Khan is Super

I found the Support ok Khan is Super. he help me to Configure the flyingpress.

September 24, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi Amjad,

Thank you for your review! We're happy to hear that Khan was able to assist you with configuring FlyingPress. We're always here to help if you need anything further.

Best regards,
Gijo

Rated 5 out of 5 stars

Khan was fast to respond to and resolve…

Khan was fast to respond to and resolve an issue I had with my DNS records.

He took the time to understand what was wrong and resolve it immediately.

I highly recommend flyingpress and their great customer service.

September 23, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Hi Tim,

Thank you for your kind feedback! We're glad to hear that Khan could quickly resolve your DNS issue. Whether it's FlyingPress or FlyingCDN, we're always committed to providing the best service. Your recommendation means a lot to us!

Best regards,
Gijo Varghese

Rated 5 out of 5 stars

Awesome support from Khan

Awesome support from Khan

I have never experienced such a good technical support. Not only was my problem solved, but Khan also explained how everything is connected which helped me a lot for more understanding. Thank you so much for your time and for your outstanding support, Khan!

September 20, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Thank you, Ilias, for your wonderful feedback! We're thrilled to hear that Khan provided you with such outstanding support, not only solving your problem but also explaining everything clearly to enhance your understanding. Your appreciation means a lot to us!

Regards,
Gijo

Rated 5 out of 5 stars

This is a powerful plugin and they have…

This is a powerful plugin and they have the best support. Khan from the support team was incredibly helpful. He resolved everything quickly and went above and beyond to ensure everything worked smoothly. If you're looking for a reliable plugin with outstanding support, I highly recommend this one!

September 20, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Thank you, Michael, for your fantastic feedback! We're delighted to hear that you find FlyingPress powerful and that Khan provided excellent support by going above and beyond to ensure everything worked smoothly. Your recommendation means a lot to us!

Regards,
Gijo

Rated 5 out of 5 stars

Perfect Support Agents

Khan has provided me with support for various issues I've encountered with FlyingCDN. Also, all the support staff at FlyingPress and FlyingCDN are very good. I don't even need to mention the success and quality of the products. You are all amazing!

September 20, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Thank you, wlan, for your kind words! We're thrilled to hear that Khan and the entire support team have been helpful with the issues you encountered. We're also glad you're enjoying the success and quality of FlyingPress and FlyingCDN. Your appreciation means a lot to us!

Regards,
Gijo

Rated 5 out of 5 stars

Khan was very helpful

Khan was very helpful! We had a unique problem and he walked us through it. Thanks for the great support.

September 20, 2024
Unprompted review
FlyingPress logo

Reply from FlyingPress

Thank you, bwmolds, for your feedback! We're glad to hear that Khan was able to help you through a unique problem. We're happy that you had a great support experience.

Regards,
Gijo

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