FlymbleReviews 

287
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Woohoo !! Holidays Booked. Thanks Flymble for quick service, Easy instalments and best support I received, I entered wrong DOB by mistake and i was quick enough to join on Live Chat and support sta... See more

Company replied

Rated 1 out of 5 stars

Been waiting for them to email me back since last year they can’t lie as I have the complete chat log in my history I email once a month sometimes more all ignored they owe me money I doubt... See more

Rated 2 out of 5 stars

Easy enough to book, I like that they provide different ways to pay however, when booking Ryanair flights via Flymble, I was able to select both the standard personal item as well as cabin case for no... See more

Rated 5 out of 5 stars

Fantastic! Paid in 6 months for flight tickets abroad, I appreciate the option to pay the instalments earlier with no extra charge. You get sent email reminders a couple of days before the p... See more

Company details

  1. Flights Search Site

Written by the company

Flymble is on a mission to make travel affordable again. Simply spread the cost of your flight over 3-12 monthly instalments. Fly now, pay later.


Contact info

3.5

Average

TrustScore 3.5 out of 5

287 reviews

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3.5

All reviews

(287)

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Rated 2 out of 5 stars

Unclear Booking Options

Easy enough to book, I like that they provide different ways to pay however, when booking Ryanair flights via Flymble, I was able to select both the standard personal item as well as cabin case for no further cost. I have screenshots of this & also contacted Flymble. I have now had to purchase baggage via Kiwi. The bookings should be made clearer as the option to include free cabin case booking isn't available as I've now been told yet it was an option when I booked therefore costing an additional £37.

August 9, 2021
Unprompted review
Rated 1 out of 5 stars

I have been chasing for a refund since…

I have been chasing for a refund since July 2020, I was told that it would take at most 3 Months because of the pandemic, I have been chasing since then, I have got an email from the Airline Confirming the Full Refund being returned back to them in July and I have forwarded that to them and I am still waiting and chasing, I have asked for a Manager to get back to me and they have just ignored that request.

Either its incompetence or simply they are trying to cheat me out of my Money, i really do not know however I do not recommend Flymble or Flynowpaylater

June 26, 2021
Unprompted review
Flymble logo

Reply from Flymble

Hi Carol,
Apologies. Due to the pandemic refunds have taken quite a long time to get back from the airlines. Hope it is now resolved.
Best wishes,
Flymble

Rated 1 out of 5 stars

updated...no1 has helped me not even fly now pay later

worst customer service ever I booked for my dad funeral at no point did it say no suitcase 3 days after booking tried to cancel to rebook with a different airlines for the same price with suitcase including ....and these people don't reply to emails its only been 3 days...now I'm stuck can't attend my dad funeral out of pocket £1690 ..while they never answer and it's a simple cancellation!! would never recommend them and I will use all social media platform too show ppl there are SCAM COMPANY....I cnt even say goodbye to my dad only if they stated the truth from the get go...or even tried to help me to rebook NOTHING BUT MY 25 EMAILS I HAVE SENT AND HAVE SCREEN SHOTS OF WHICH I WILL BE POSTING

May 15, 2021
Unprompted review
Flymble logo

Reply from Flymble

Hi Latoyah,

We are sorry to hear that, our condolences. We have checked your flight and this combination does not support checked baggage options via our website. Please refer to the link attached where it is stated as well on our checkout:

https://flymble.com/search-flight/round/A_KIN/A_LGW/20210625/20210724/1/0/0/Economy/GBP

Our customer team will reach out to you directly. They will try to add checked baggage directly via the airline. I hope that resolves the issue. We should be able to come with a solution, as your departure date is in 5 weeks.

Best regards,
Flymble

Rated 1 out of 5 stars

Not cheap & No Transparency

Well this is my first experience with this company which was not good. I was looking for a better deal where I can spread my cost so I can enjoy my holidays with peace of mind and not to worry about money. I found the ticket which was for £699. When I proceeded to book this ticket I saw There was no check-in luggage given on this flight and It would cost more £150 if I need one. I was just about to confirm this ticket and would have lost my money. This is a rip off. Altogether I have to pay almost £800 for this flight where on the other hand company will have check-in luggage included for less price if I pay in full. company know its a long journey and many customers will have check in luggage. Not the company I would recommend to my friends or family..

April 20, 2021
Unprompted review
Flymble logo

Reply from Flymble

Hi Savio,

Sorry to hear that. How it works is that we receive our prices from our travel partners, this includes any additional prices for baggage options. Thus additional baggage costs is not something we control in-house. Sometimes they are included in the fare as well. Hope this helps.

Best regards,
Flymble

Rated 5 out of 5 stars

Thank you Flymble support for quick…

Thank you Flymble support for quick E-tickets and discount.

This is my second booking with Flymble and i am fully satisfied with services and would recommend to anyone looking to book flights with easy instalments.

March 30, 2021
Unprompted review
Rated 1 out of 5 stars

I’m so disappointed

I’m so disappointed, i’m still waiting for my refund!! I cancelled my flight ages ago going to the philippines, i still haven’t received my partial refund. No updates. I already emailed them and the number on their website is not working!!!!! They’ve cancelled it on december 28,2020. They said wait 2-3 months refund and i do understand that we’re on this pandemic. But it’s been 3 months now.. I STILL HAVEN’T RECEIVED MY REFUND.. They said they’re following up with TravelUp and i just called Travel up to find out about my process of my refund and they said to call FLYMBLE instead because they can’t do it for me as i didn’t book directly to them. my flight was suppose to be on January 4 2021 but obviously due to the lockdown restrictions and quarantine in philippines, i didn’t wanna go anymore.. they still haven’t send me my refund!!! PLEASE BE MORE APPROACHABLE AND RESPONSIVE!!!!

March 18, 2021
Unprompted review
Flymble logo

Reply from Flymble

Hi Naomi,

Sorry to hear that. The latest update from the airline is that the refund is being processed. They will update us as soon as they have issued it, upon which we will update you. Unfortunately a lot of airlines are delayed right now due to COVID when it comes to processing refunds, which is out of our control. I hope this helps.

Best regards,
Flymble

Rated 1 out of 5 stars

Still no refund after two months and nobody‘s been in contact with me

I recently booked flights to Dubai which the company could not fulfil so asked me if I wanted an alternative flight which I wasn’t happy with. They later offered me a refund which I’ve been chasing for two months now nobody even knew that I waiting for the refund from the finance department.
The communication with this company is appalling, it’s been impossible to get in touch with anybody and I will never be using this company again!

Updated
So you have responded to my complaint however still ignoring my emails after you said you’ve refunded it which you haven’t I’m absolutely disgusted.

March 9, 2021
Unprompted review
Flymble logo

Reply from Flymble

Hi Kasey,

Update: we have just emailed you a screenshot of the refund confirmation. If you have not received it, please contact our credit partner FlyNowPayLater directly, as you have a credit agreement with them.

We are sorry to hear that you are not pleased with our service. The full refund amount of GBP 941.31 has already been processed and refunded, it could be delayed slightly as we process our refunds via our credit partner Fly Now Pay Later, as they issued the credit. I checked again just now and the amount should hit your balance within 5 business days.

Best regards,
Flymble

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