FM Expressions Reviews 1,083

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and vibrant colors. Many people highlight the excellent customer service, describing staff as helpful, responsive, and friendly, which makes the ordering process smooth and efficient. Reviewers also frequently commend the fast service and quick turnaround times for orders, with many appreciating the ease of reordering. However, some people mentioned issues with color accuracy when uploading their own designs, and a few others reported receiving fake order and shipping confirmations.

What people talk about most

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Product

Customers had positive experiences with product quality and selection. Many reviewers praise the high... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the quick and... See more

Order

Users describe positive interactions with order. Many customers praise the ease of placing orders online, the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product, timely shipping and delivery. Customer service can use some work. It gets a little frustrating waiting for email responses for answers to an issue. You also need to add a forest green... See more

Rated 5 out of 5 stars

FM has provided me with reliable service and high quality decals for several years now. I don’t use anyone else. Customers are extremely happy with the shirts I make for them. The colors are accura... See more

Rated 5 out of 5 stars

I have been using FM Expressions for several years now. The quality of the transfers are the best that I have experience and the pricing cannot be matched. The shipping time is awesome, particularly... See more

Rated 5 out of 5 stars

I have ordered from FM Expressions multiple times. They are very quick to get things moving. Always responsive. And my order arrives quick. The customer service is amazing as well. I love that they ha... See more


Company details

  1. Printed Clothing Store
  2. Clothing Store

Written by the company

Custom heat transfers that help apparel companies grow saving time and money.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Good quality but pressing these varies

Good quality but pressing these varies. And can be very annoying to press. I'm used to keeping Teflon sheet on my press but the last transfer batch I got wouldn't work with it and oddly asked to ensure no teflon is used. I think if I had a premium press then it shouldn't be as annoying but I have a very low grade press so the requirement of also needing very high pressure and being a manual press makes this transfer a fight of war.

October 28, 2022
Unprompted review
Rated 1 out of 5 stars

Unfortunate Experience with FM Expressions

I'm new to the apparel industry and I've had excellent experiences with my suppliers with one exception, fm expressions. Given my newness I have followed their instructions to a T. The instructions didn't make a difference. Unfortunately, I wasn't directed to use their disclaimer page first, before ordering a sample or product. Apparently they are aware of faulty product results and will make recommendations to detect defective product. If you failed to review their enire site to find said disclaimer, it's your fault. If you fail to be aware and ruin your inventory/product it's user error and they will only compensate the cost of their product. I think it would be useful to offer a pop-up window after an order placement with this recommendation, or a call from customer care, a text, and email, something! after an order to make new customers aware. Very disappointed that this established business chooses to do business this way.

August 12, 2022
Unprompted review
Rated 4 out of 5 stars

Great pricing

I have been using FM Expressions for awhile now. Product has been excellent. Customer service us good. I wish end users had a little more communications with art dept. Over all a great company and service!

May 26, 2022
Rated 5 out of 5 stars

Easy order process

Easy order process. Fast delivery. The heat transfer look snd work great. We have made FM Expressions our new go to heat transfer supplier.

May 26, 2022
Rated 5 out of 5 stars

We really appreciate FM Expressions

We really appreciate FM Expressions. They do a great job and our prints come out as we expect them to. Because of them we can offer "in house" silk screening!!

Wish there was one closer so we could get things quicker!!

May 25, 2022

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