It was my pleasure to be booked in as an expert by focalfact. Customer requierements were made clear upfront so that the calls could be very structured. The direct contact to Elena was always fr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality at Focal Fact is second to none. I have been impressed with this team from first introduction. They deliver impressive results whilst maintaining that boutique peronalised touch. I hope th... See more
My experience with Focal Fact was awesome. Client requirements were clearly given well in advance and which made my job easier. Amala was super helpful throughout the journey. Looking forward to work... See more
Just completed my first session as a consultant on Focal Fact. This was very well set up, with an appropriate client who I was able to help in my specific area of expertise. Payment was received the... See more
Company details
Written by the company
Focal Fact is an expert network firm that helps professionals globally make better decisions faster. We connect leading industry experts with the world's top corporations. Our expert member platform allows professionals to share insights and expertise with those seeking to learn more about the topic. We are providing and enabling remote and live consultations with experts across every industry vertical, such as aerospace and defence, consumer goods and services, industrials, technology, healthcare, and many more.
Contact info
Office 004, Block 5, High Street, Dublin 24, Ireland
- contact@focalfact.com
- focalfact.com
4.8
Excellent
217 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Easy Process to do consulting
Remi was very friendly and professional. It was a clean process to get a consultation session organized and conducted. Will gladly work with Focal Fact again.
Thanks,
Bret
June 16, 2023
Unprompted review
Overall experience through processes is…
Overall experience through processes is very good. Complete authenticate and learning experience I felt. Mr. Ashish from Focal fact has co- ordinated the entire evaluation process in well and seamless manner. Important thing is need to share technical know how in a very efficient way to build quality database of host.
Thank you so much
July 6, 2023
Unprompted review
Easy and effective
Ashish made the experience easy and adjusted quickly as schedules changed. It was also a strong match for my experience.
July 3, 2023
Unprompted review
No problems with the call
No problems with the call, easy to do, pleasant conversation. Paid within days and for the full hour.
June 21, 2023
Unprompted review
I was paid overtime which shows the…
I was paid overtime which shows the company seriousness and commitment to quality and client satisfaction.
June 21, 2023
Unprompted review
Great network for professionals with deep domain expertise
I consulted for Focal Fact and their staff where very obliging and professional and went the extra mile to ensure my requirements were met
June 1, 2023
Unprompted review
I was contacted by Jatin Dhamija
I was contacted by Jatin Dhamija
The preparation process with Jatin for the session with the client was fantastic, very professional.
The meeting with the client was also very professional.
I hope to continue collaborating with Focal Fact in the future.
Thank you very much for your professionalism and Best regards
German Agundez
June 12, 2023
Unprompted review
Very precise and professional management
June 15, 2023
Unprompted review
Focal Fact is very professional and courteous
Focal Fact is very professional, courteous, thorough, and straightforward. I appreciated the opportunity to work with their team.
May 2, 2023
Unprompted review
Reply from Focal Fact
Thank you very much for the feedback, it is highly appreciated
Consultancy engagement
Professional interactions and delivered on all commitments made.
April 14, 2023
Unprompted review
Reply from Focal Fact
Thank you very much for the feedback, it is highly appreciated
Low professionality
consultancy services request but appointments canceled minutes before start or nobody came in.
Bad experience and unprofessional customers and acting.
April 20, 2023
Unprompted review
Reply from Focal Fact
We apologize for the inconvenience here. Our team will look into this matter for you.
Unprofessional
I was contacted from an advisor who asked me to consult on a project. I had a phone call, answered the questions and spent time with the application form. They asked for dates for the consultation and then never got back to me. Whilst I understand that it is dependent upon their client, it is terrible performance to not even send an email to say that they no longer need my services after pushing for the forms etc to be filled in. Really unprofessional.
April 6, 2023
Unprompted review
Reply from Focal Fact
Thank you very much for the feedback, we have taken note of this instance and we will work towards improving on the communication levels!
Focal Fact is the most trustwhorthy I have ever seen
This company is the most trustwhorthy I have a ever seen. Although I think the interview was not the best from my side and could participate only 45 minutes beside 60 in spite of that they really payed. Thanks very much.
March 23, 2023
Unprompted review
Reply from Focal Fact
Thank you very much for the feedback, it is highly appreciated
Not to trust
I have been bothered several times by inmails on linked in by A.L.R( initials) who was a representative in Mexico about me giving a consultancy service.
Once they got what wanted ( personal info & stuff) they dissapeared...
I wouldnt waste any time with them
February 2, 2023
Unprompted review
Reply from Focal Fact
Hi Alvaro,
We appreciate the feedback, even while it is a negative one we wanted to assure you that most times we are at the mercy of our clients' providing us with their feedback which in this case it appears they have not done which resulted in your negative perception of us.
We would love an opportunity to collaborate with you again in the near future.
Really positive experience
The whole process of setting up terms and conditions was clear and smooth. The requirements of Focal Fact as well as the assignment was clearly explained.
In the end the full experience was really positive and I can recomend FF as a platform for experts of different origing for sharing their knowlage.
March 1, 2023
Unprompted review
Reply from Focal Fact
Thank you very much for the feedback, it is highly appreciated
Trust worthy partners!
Helped them out with a consulting - the engagement brief was clear and they were fair + prompt in payment.
February 15, 2023
Unprompted review
Reply from Focal Fact
Thank you very much for the feedback, it is highly appreciated
Very professional team with prompt…
Very professional team with prompt action and fast responding. Highly recommended working with this team
February 21, 2023
Unprompted review
Reply from Focal Fact
Thank you very much for the feedback, it is highly appreciated
Testing
The interaction with your representative was very open and constructive. He showed to be able to catch immediately any insight from my side
February 2, 2023
Unprompted review
Reply from Focal Fact
Thank you very much for the feedback, it is highly appreciated
I was impressed with the great…
I was impressed with the great professionalism during the per-agenga call, and the information provided was clear.
January 10, 2023
Unprompted review
Reply from Focal Fact
Thank you very much for the feedback, it is highly appreciated
Focal Fact Consultation
They contacted me via LinkedIn to do a consultation. They were very efficient and professional. I would be happy to work with them again.
December 19, 2022
Unprompted review
Reply from Focal Fact
Thank you very much for the feedback, it is highly appreciated
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