Focus 360 Energy Reviews 

133
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I’ve worked with a few sustainability consultancies over the years, but Focus 360 Energy has genuinely been a breath of fresh air. They’re responsive, easy to deal with, and know their stuff inside ou... See more

Rated 1 out of 5 stars

Have not yet provided my SAP assessment. Very efficient at taking my money up front, completely unresponsive ever since. Quoted 7 to 10 days to get my report, over a month and counting and still nothi... See more

Rated 5 out of 5 stars

The guys at Focus 360 have been fantastic. When we had a last minute request from our client to provide a number of EPC surveys they stepped in to help out. Will kept us informed of progress through... See more

Company replied

Rated 5 out of 5 stars

They were great. Offered to price match other quotes on every service I needed, and made it all happen quickly. Also made sure to help make life easy when it came to uploading relevant information. Wi... See more

Company details

  1. Environmental Consultant
  2. Environmental Health Service
  3. Fire Protection Service
  4. Home Inspector

About Focus 360 Energy

Written by the company

Focus 360 Energy are experts in sustainability and energy efficiency offering a wide range of compressive services, covering everything from individual domestic and Commercial Energy Performance Certificates (EPC’s) to working with many repeating clients across a wide range of sectors which include, but not limited to independent investors with a small private rental portfolio, local authorities, architects, builders and developers. on a consultancy basis for large projects from planning stage through to completion.

Our team of knowledgeable professionals are highly trusted for delivering superior service and building lasting relationships with our customers.

At the forefront of what we do lies a dedication to customer satisfaction, offering tailor-made services to suit your particular business needs, providing an extensive array of energy assessment services that help companies stay on top of the ever-evolving regulations such as energy performance certificates (EPCs), minimum energy efficiency standards (MEES), simplified building energy modelling (SBEM), standard assessment procedure (SAP), air-tightness testing, and sound testing.

You can also rely on us for other property compliance solutions, assistance with new builds and conversions, plus professional consultation and MEES support.

Browse through our list of services today!

We prioritise friendly and informed customer service, answering all inquiries with expertise. Our flexible approach allows us to identify the ideal solution for your business while adhering to industry standards at every turn.

Through our services, we look forward to adding value to what you do best by taking care of regulatory requirements, energy efficiency needs, and safety measures.

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3.8

Great

TrustScore 4 out of 5

133 reviews

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3.8

All reviews

(133)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Commercial epc

Everything worked as it should.No problems or complaints.Would use this service again in the future.

June 19, 2025
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Reply from Focus 360 Energy

We look forward to working with you in the future!

Rated 5 out of 5 stars

Very helpful and fast at delivering my…

Very helpful and fast at delivering my certification. I will definitely recommend this company.

April 30, 2025
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Reply from Focus 360 Energy

Hi Anthony this is great to see, We look forward to working with you in the Future!

Rated 5 out of 5 stars

Proactive Focus

Fast turn-around and always supportive and positive assistance.

April 24, 2025
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Reply from Focus 360 Energy

Thanks for the repeated business Stephen!

Rated 4 out of 5 stars

Excellent assessor who communicated…

Excellent assessor who communicated well and was very quick in issuing the draft report and dealing with my comments.
The organisation by the office was a little confused!

March 24, 2025
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Reply from Focus 360 Energy

Thanks for your feedback, We will look into where the area of confusion occured and rectify this moving forwards.

Rated 2 out of 5 stars

I was originally quoted 7-10 days for…

I was originally quoted 7-10 days for my report. 3 weeks in I sent emails to find out when it would arrive. I got no response and finally had to call to be told it was still not done.

March 20, 2025
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Reply from Focus 360 Energy

Hi Ian,

many thanks for your review, we will be reviewing our internal process to address the issues that led to this.

Many thanks, Will and the rest of the Focus 360 Energy team

Rated 5 out of 5 stars

Perfect for Building Control

Report was completed to a standard that satisfied building control without a need for further queries. Great price and efficient replies from the team

February 20, 2025
Unprompted review
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Reply from Focus 360 Energy

Hi Robin, glad to be of service!

Rated 5 out of 5 stars

Responsive

Responsive, friendly, flexible and quick turn around. All together a really good experience! I highly recommend.

February 11, 2025
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Reply from Focus 360 Energy

Hi Dale, many thanks for the repeat business and the 5 Star review!

Rated 5 out of 5 stars

Alex Cotterill was assigned to help us…

Alex Cotterill was assigned to help us with our report and I can honestly say it was a completely professional service from start to finish, communication was excellent and nothing was too much trouble, amazing customer service, brilliant in fact, well done!
Andy Fraser

February 6, 2025
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Reply from Focus 360 Energy

Hi Andy, it is great to read a review where a particular member of staff is highlighted like this, I will be sure to inform Alex!

Rated 5 out of 5 stars

Great job. Highly recommend.

Everyone I spoke to at the company was very friendly. The service was fast and efficient. Great job. Highly recommend.

January 14, 2025
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Reply from Focus 360 Energy

Hi Mel Great to read your positive review of our staff, We were happy help!

Rated 4 out of 5 stars

Responsive generally and overall good…

Responsive generally and overall good service. We had a problem with our surveyor which as it is arranged through Focus360 then it becomes under their accountability.

January 8, 2025
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Reply from Focus 360 Energy

Hi, thank you for review, We like any other company experience issue from time to time so it's great to see that this was resolved.

Rated 5 out of 5 stars

Reliable

Reliable, efficient and well priced. Another job well done.

January 10, 2025
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Reply from Focus 360 Energy

Dan, a pleasure working with you as always!

Rated 5 out of 5 stars

Quick and Simple Service

Quick and Simple Service
Very efficient

January 7, 2025
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Reply from Focus 360 Energy

Daryl, many thanks for your repeated business and the 5 Star review!

Rated 5 out of 5 stars

Absolutely great customer service

Absolutely great customer service, they knew exactly what was needed to be done and understood the situation, very helpfully throughout the whole process, very quick and easy process. Highley recommend these guys.

January 6, 2025
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Reply from Focus 360 Energy

Daniel, great to read of your 5 Star services with us, we look forward to working with you again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service. I requested this report on a Sunday evening, and it was completed by the Tuesday. Very simple process and quite reasonably priced.

November 5, 2024
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Reply from Focus 360 Energy

Hi Nicholas, many thanks for the 5 Star Review!

Rated 2 out of 5 stars

Errors on the initial SAP Assessment…

Errors on the initial SAP Assessment documentation.

November 2, 2024
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Reply from Focus 360 Energy

Hi Ben,

thanks for your review and time on the phone. As discussed we produced the SAP earlier than the ETA original given. Admittedly there was an error which we rectified the same day it was brought to our attention. We understand your previous experiences with other companies prompted a review as above. But we are happ to see that due to our efficient handling of the situation you will look to be using us again.

Many thanks Will and the rest of the Focus 360 Energy Team.

Rated 5 out of 5 stars

Great Staff and happy to explain clearly what I need to do

It is absolutely great when I can talk directly to someone on the team. Will, Sam and Alex have all been very good at explaining stuff to me and are endlessly patient with me as my technical knowledge is non-existent.

October 22, 2024
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Reply from Focus 360 Energy

Thank you for your kind words, Becky. We understand that Building Control compliance can sometimes be challenging to navigate. I'm glad to see that we did well supporting you. We pride ourselves on offering a service-led approach, so this is great to hear.

We look forward to crossing paths again soon. Thanks, Sam (Founder`)

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