Focus Assured Reviews 172

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We used Focus Assured to help us source the most competitive business fuel suppliers, and the entire process was smooth, efficient, and highly effective. As a company, managing fuel costs is essen... See more

Company replied

Rated 5 out of 5 stars

Danny helped me with a seamless transition from my old lease to the new one. The entire process for utilities was smooth and completely headache-free. Prices, suppliers, paperwork — everything was h... See more

Company replied

Rated 5 out of 5 stars

Focus and particularly Kyfer have been amazing .. Having dealt with other brokers in the past, who get you signed up, then disappear if you need anything Kyfer has got me the best price and has al... See more

Company replied

Rated 5 out of 5 stars

We are a small Social club and were very nervous about the cost of living increases due to impact our business. Fiona Shorrick at Focus Assured has put our mind at ease. Although the pricing i... See more

Company replied

Company details

  1. Business to Business Service

About Focus Assured

Written by the company

What we do

We help businesses buy energy the right way - clearly, confidently and without wasted time. Any broker can give a price. Focus Assured gives service, clarity and ongoing support.

What you can expect from us


Friendly Staff
Whether it's arranging a new contract following a move, or just a simple meter read submission, our friendly team are here to help.

Can-do attitude
Nothing is ever a problem for our team. Whatever the query, we will always try to find a way to solve it.

Added Value
We might not always be able to save you money on your procurement, but we will always make sure that we add value to your business in some way, helping you run your business as efficiently as possible.

Simple process
Our simple process makes it easier for you to get on with your day to day business.

Sustainable Solutions
From 100% renewable supply contracts to solar panels, we have the right solution for you.

Complete Account Management
We have a UK-based team to look after you at every step of the way and make sure everything runs smoothly.

Contact info

Promotion box for Focus Assured

Complimentary Utility Audit

Gain a clear and organised overview of your utility portfolio.

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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Rated 5 out of 5 stars

Always a huge pleasure to work with…

Always a huge pleasure to work with Focus on a day to day basis, very easy going and they know what they are on about. Theo is exceptional at what he does and an absolute pleasure to work with daily.

October 31, 2023
Unprompted review
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Reply from Focus Assured

Hi Megan

Thank you for your lovely comments which we have passed to Theo and the team.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Excellent Service

This is the second time we have use Focused Assured and the team has been very helpful and professional. Helped us with the contracts during Covid and again now for Gas and Electricity and took a lot of pressure from us trying to find the right suppliers.
Fiona, Elise and Charlotte have been very active, replied to every one of the email and explained everything thoroughly. Looking forward to work with you again next year. Thank you :)

October 23, 2023
Unprompted review
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Reply from Focus Assured

Hi Jo

Thank you for your review! We are happy to hear that the team have been able to help take the pressure of sorting out utility contracts away from you and your business. This is exactly what we strive to do and we look forward to working with you again.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Friendly and Professional

Friendly and Professional
I just want to say thanks to Fiona as she saved my bakery a lot of money.

October 5, 2023
Unprompted review
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Reply from Focus Assured

Hi Quintin

Thank you for your review! We are delighted that, even in today's difficult climate, we were able to save your company money. We have passed your comments to the team.

Kind regards
Focus Assured

Rated 5 out of 5 stars

efficient and prompt

Focus Assured was excellent in there services
fiona and the team were very efficient and prompt in processing my utilities needs

will be looking forward to use them again
thank you focus

September 1, 2023
Unprompted review
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Reply from Focus Assured

Hi David

Thank you for your kind words! We are so happy to hear that your dealings with Fiona and the team were positive and that they were able to assist you with your utility requirements. We look forward to working with you again soon.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Saved us money!

Our electricity bills were all over the place - incorrect payments, expensive tariff etc - enter team Fiona, Ellise & Charlotte and they've saved us a substantial amount of money!

September 19, 2023
Unprompted review
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Reply from Focus Assured

Hello & thank you for your review! We have passed your comments to the team and they are delighted that you are happy with the service you received.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Friendly, Efficient and Professional Service

With the current uncertainty of wholesale Gas & Electricity prices we found both Fiona & Elise professional, friendly and efficient in our dealings with then. What was important to us was that they listened to our needs, provided advise and guidance and then came up with a solution which worked for us.

September 15, 2023
Unprompted review
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Reply from Focus Assured

Hi Stephen

Thank you for your review! We are thrilled to hear that Fiona and Elise were able to find the best solution for your company and we are looking forward to working with you going forward. We have passed your comments to the team.

Kind regards
Focus Assured

Rated 5 out of 5 stars

In this uncertain moment in time

In this uncertain moment in time, the confidence and professional approach to securing the best possible deals on our energy contracts have meant we can work towards a more stable future in the business.
Thank you Fiona and Elise

September 14, 2023
Unprompted review
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Reply from Focus Assured

Hi Devonshire Bakery

Thank you for reviewing our services! We always strive to achieve the best deals for our customers and are glad we were able to help you with your energy contracts. We are looking forward to working with you again.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Partnership with Focus Assured

We have been in partnership with Focus Assured for a while now and our relationship has always been excellent. Focus assured always place their customers and partners first. Thanks Team and particular Charlotte and Kyfer, who's service has been brilliant.

September 4, 2023
Unprompted review
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Reply from Focus Assured

Hi Jacob

Thank you for your kind words! We are very happy to hear that our company ethos is coming across and have passed your comments to the team.

Kind regards
Focus Assured

Rated 5 out of 5 stars

High Energy Bills?

High Energy Bills?
Fiona at Focused Assured is the person you need to speak to.
She saved our company a fortune and has a no nonsense approach to saving money.

August 10, 2023
Unprompted review
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Reply from Focus Assured

Hi Matthew

Thank you for taking the time to review our services. We are delighted to hear that even in today's climate, Fiona managed to save your company money and we have passed your comments to her and her team.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Top marks to Fiona my energy agent

Had a dilemma with my energy provider who were charging me me for out of contract rates. Got in contact with Fiona who took care of everything. She jumped through hoops to get the matter resolved and always kept me updated at each and every stage. Can't thank Fiona enough.

June 22, 2023
Unprompted review
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Reply from Focus Assured

Hi Saqib

Your feedback is much appreciated. We're pleased Fiona was able to swiftly address the issue, and ensure a smooth resolution. Please don't hesitate to reach out if there is anything else at all we can help with. We have passed your kind words to Fiona and her team.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Great Service as usual!

Once again, extremely pleased with Fiona and her team to get us the best deal possible for the company! DO not doubt a second to work with Focus Assured!!!

June 6, 2023
Unprompted review
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Reply from Focus Assured

Hi Andres

We're thrilled by your satisfaction with Fiona and her team's efforts. Your confidence in Focus Assured is greatly appreciated. We look forward to the opportunity of working with you again. We have passed your commendation to Fiona and her team.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Thanks Kyfer and Danny

Thanks Kyfer and Danny, great service and excellent rates fixed

June 5, 2023
Unprompted review
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Reply from Focus Assured

Hi Andy

Thank you for your kind review. We have passed your comments to Danny, Kyfer, and the rest of their team.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Well done to Fiona and Elise at Focus Assured for getting this so right! tWe are managing agents and manage a…

We are managing agents and manage a large portfolio of properties, often with multiple meters per property. The help and support that I have received from Fiona and Elise has been exemplary. They are a talented and great team. Their knowledge and professionalism has been invaluable and their attention to detail is just beyond me. They are so friendly and fast in their communication and although they must deal with 100's of clients one never feels they are rushed and they always have the time to explain when a complex issue arises. Well done to Focus Assured for getting this so right...Fiona and Elise, your service is outstanding! Thank you. Warm regards Catherine

May 30, 2023
Unprompted review
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Reply from Focus Assured

Hi Catherine

We deeply appreciate your kind words about Fiona and Elise's exceptional support. We are elated to hear their chemistry and teamwork has yet again borne fruit. Your kind words fuel our commitment to excellence! We have passed your compliments to Fiona, Elise, and the rest of their team.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Fiona has been amazing

Fiona has been amazing in her advice and help with sorting out a very tricky electricity and gas situation. Her continual communication re the issues we were facing has been outstanding. Thanks Fiona, your service over the last 2 months has been invaluable.

March 10, 2023
Unprompted review
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Reply from Focus Assured

Hi Peta

Thank you for your kind words! We are delighted to hear Fiona's unwavering support and exceptional communication have been of help and look forward to working with you in the future. We have passed your commendation to Fiona and her team.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Fantastic service from Danny who went…

Fantastic service from Danny who went the extra mile to make sure we saved on each building and with the least amount of fuss or form filling. We will always recommend focusassured to others and look forward to working with them going forward.

April 21, 2023
Unprompted review
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Reply from Focus Assured

Hi Lee

We're thrilled to hear that Danny's exceptional service and dedication to minimizing hassle made a positive impact. Your recommendation means a lot to us, and we're excited about the opportunity to continue working with you in the future.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Buckingham RUFC review

I have been dealing with Fiona and her team for nearly 10 years. I am involved in several businesses and always turn to Fiona and Focus for my energy requirements. She never fails to come up trumps.

April 14, 2023
Unprompted review
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Reply from Focus Assured

Hi Brian

Thank you for your kind words and loyal custom! We have passed your compliments to Fiona and her team.

Kind regards
Focus Assured

Rated 5 out of 5 stars

A1 service, support and knowledge

We are a small Social club and were very nervous about the cost of living increases due to impact our business.

Fiona Shorrick at Focus Assured has put our mind at ease. Although the pricing is still horrific compared to our outgoing deal, Fiona has searched and secured a very competitive rate on our behalf saving us nearly £1,000 pa over any other quotation received.

The process from start to finish has taken 3 days, which, in todays world is pretty quick.

Thank you Fiona and the Focus Assured team, we look forward to working with you again in the future.

April 12, 2023
Unprompted review
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Reply from Focus Assured

Hi Stuart

Thank you for your review! Fantastic to hear Fiona has lived up to her reputation once more! We have passed your kind comments to her and her team.

Kind regards
Focus Assured

Rated 4 out of 5 stars

Very encouraged by the professional…

Very encouraged by the professional service and attention to detail from Focus Assured. They negotiated a new two year contract on our Electricity consumption and I was updated at each and every stage of the negotiations . Received a positive end result despite a problem with the energy provider during the earlier phases . Special mention to Fiona Shorrick who passionately represented Evtec Aluminium and negotiated robustly and professionally on our behalf. I would certainly recommend Fiona , an excellent negotiator and communicator . Well done Fiona !

February 28, 2023
Unprompted review
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Reply from Focus Assured

Hi Derek

Thank you for your review! We are happy to hear Fiona has done it yet again! Please do reach out if there is anything else at all we can assist with. We have passed your kind comments on to Fiona and her team.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Great Service - Highly Recommended

Fiona has been managing our electricity account for the past three years and her customer service and advice has always been highly regarded and valued. She is a pleasure to deal with and we know she has our best interests as one of her top priorities. We look forward to continuing this relationship in the coming years.

February 7, 2023
Unprompted review
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Reply from Focus Assured

Hi Robert

Thank you for your kind words! We are glad to hear Fiona has upheld the values we hold close to heart here at Focus Assured. A positive experience and a bespoke solution are at the forefront of our priorities, and Fiona is a true testament to this. We have passed your comments to Fiona and her team.

Kind regards
Focus Assured

Rated 5 out of 5 stars

Professional, knowledgeable and friendly service

We worked with Fiona and Rose to change electricity supplier at the end of our fixed term contract. With the energy market as it is at present it was reassuring to have their expertise and industry insights at our disposal to ensure the best deal possible. Everything was dealt with swiftly and in a very professional yet friendly manner. I would recommend Focus Assured.

January 13, 2023
Unprompted review
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Reply from Focus Assured

Hi Maggie

Thank you for your review! We are happy to hear Fiona, Rose and the rest of the team have lived up to their reputation! Please do not hesitate to reach out if there is anything else at all we can assist with.

Kind regards
Focus Assured

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